The Learning Experience Ops Show

DOWNLOAD THE JLX FUTURE SKILLS SURVEY REPORT: https://jackrabbitlx.com/fss_report/ Summary In this conversation, Jason Gorman and James Altman unpack the findings of the JLX Future Skills Survey, which asked 197 learning professionals across six regions and multiple sectors to rate nine skills on how important they believe each will be in the next three years. The results revealed three statistica...

Summary: In this conversation, Jason Gorman and Heather Xu dig into the human side of AI transformation and the growing pace gap between technology, people, and organizations. Heather is the founder of Design for Flow and a former director at KPMG. They explore why learning teams must shift from being course creators to business-aligned capability builders, how to design workflows that preserve hu...

Summary In this conversation, Jason Gorman and Adarsh Lathika explore what happens to human capability when AI starts doing more of the thinking. Adarsh, a strategy and learning systems practitioner, introduces concepts like the shadow curriculum, cognitive debt, and the Anatomy of Work framework to explain how learners and employees are increasingly bypassing formal learning systems and building...

Summary In this conversation, Jason Gorman and Simon Greenwold discuss the power of storytelling as a strategic tool for organizations, particularly in higher education. Simon, co-founder and CEO of Story as a Service and Jason's business partner, draws on over 25 years of experience at Northwestern University and EdTech company 2U to explain how organizations can clarify their core story and comm...

Summary In this conversation, Jason Gorman and Fadia Rostom explore the deeply human side of AI adoption in education. Fadia, founder of Vision Scholar and a former school principal with over 30 years in education and technology, shares how her journey as a Syrian immigrant shaped her passion for helping teachers rediscover the joy of teaching through AI. They discuss the layers of fear that hold...

Summary In this conversation, Jason Gorman and Dr. Jeff Bergen discuss the evolving landscape of learning, the importance of self-regulation, and the impact of AI on education. They explore the challenges learning professionals face, including fear and misconceptions, and emphasize the need for effective measurement of learning outcomes. Dr. Bergen shares insights from his book 'Already Smarter' a...

Summary: In this episode of the Learning Experience Operations Show, Jason Gorman interviews Louis NeJame, co-founder and CEO of Bevel, an AI-powered platform built for higher ed instructional design teams. They explore what happens when instructional designers spend 60 to 70 percent of their time on operational tasks like course audits, accessibility fixes, and content maintenance instead of actu...

Summary In this episode of the Learning Experience Operations Show, Jason Gorman interviews Donald Taylor, a prominent figure in the Learning and Development (L&D) field. They discuss the evolving landscape of L&D, the impact of technology, particularly AI, and the importance of networking and collaboration. Donald shares insights from his annual Global Sentiment Survey, highlighting trend...

Summary In this conversation, Jason Gorman and Dr. Luke Hobson discuss the evolving landscape of instructional design, particularly in the context of AI's impact on the field. They explore the importance of foundational skills, networking, and the challenges faced by instructional designers today. Dr. Hobson shares insights from his career journey, emphasizing the need for effective communication...

Summary In this episode, Jason Gorman shares insights on starting and growing an L&D business, navigating the challenges of entrepreneurship, and adapting to industry changes like AI and market shifts. Perfect for aspiring learning and development entrepreneurs and instructional designers considering a side hustle or full-time venture. Key Takeaways Starting an L&D business from scratch Ch...

Summary In this conversation, Jason Gorman and Diane Weaver explore the evolving role of AI in our lives, particularly through the lens of Baryons, an AI companion designed to help individuals thrive. They discuss the duality of AI, the importance of adaptability in the workforce, and the concept of the 'adaptation gap' that affects mental health and engagement. Diane shares her journey as a COO,...

Summary In this episode of The LX Ops Show, Jason Gorman sits down with Dan Streeter, CEO of Mission Fuel, to explore how AI is rapidly transforming the learning and development profession. Dan shares the pivotal moment in November 2022 when ChatGPT reshaped his vision for instructional design- and why he believes L&D professionals now have the most important job in the world. The conversation...

Summary In this episode of The Learning Experience Ops Show, Jason Gorman talks with Tom Driscoll, CEO of EdTechTeacher, about what it really takes to support educators in the age of AI. Tom challenges the hype around technology and brings the focus back to time, pedagogy, and the human core of learning. The conversation explores how schools can integrate AI responsibly without losing what makes t...

Summary In this conversation, Jason Gorman, founder and CEO of Jackrabbit LX, discusses the importance of understanding learner context in education, the shift from content creation to consulting, and the common mistakes organizations make in instructional design. He emphasizes the need for effective measurement of learning outcomes and the integration of AI in learning environments. Gorman also h...

Summary In this conversation, Jason Gorman and Andrea Flores explore the evolving landscape of education in the context of AI. They discuss the importance of thoughtful discourse around AI's role in education, Andrea's personal motivations and career journey, and the essential skills and mindsets needed for future challenges. The conversation delves into the need for a redesign of educational syst...

Summary In this conversation, Jason Gorman and Mariana Ganapini delve into the ethical implications of AI, exploring the need for stillness in understanding these issues. They discuss the importance of applied theory in AI governance, the challenges posed by AI in education, and the concept of trust in AI systems. Mariana emphasizes the need for a rights-based approach to responsible AI, highlight...

Summary In this episode of the Learning Experience Ops show, Jason Gorman interviews Jonathan Thayer, Chief Data and AI Architect at K2 United. They discuss Jonathan's extensive career in e-learning and AI, the challenges and opportunities presented by AI in the workplace, and the importance of agile methodologies in integrating AI into business processes. Jonathan shares insights on the evolving...

Summary In this episode of the Learning Experience Operations Show, hosts Jason Gorman and James Altman reflect on their experiences from the previous year and outline their plans for 2026. They discuss the importance of community engagement through events, the challenges of navigating change and overwhelm in the workplace, and the balance between maintaining fundamental practices while embracing...

Summary In this episode of the Learning Experience Operations Show, host Jason Gorman engages with Jen Briselli, a strategist and educator, to explore the transformative potential of risky play, complexity-informed design, and transdisciplinary collaboration. Jen shares her journey from being a physics teacher to a design strategist, emphasizing the importance of enabling individuals to define the...

Summary In this episode, Jason Gorman interviews Dr. Ben Zugay, a business professor and consultant, discussing his journey into education, the importance of an entrepreneurial mindset, and the operational lessons learned from his time at Disney. They explore the challenges faced in modern education, the significance of student engagement, and the impact of AI on teaching and learning. Dr. Zugay e...

Summary In this episode, Zach Wagner shares his extensive journey in educational technology, discussing his passion for integrating AI into education. He emphasizes the importance of tailoring AI solutions to specific organizational needs and the challenges companies face in implementing AI effectively. Zach outlines the critical steps for integrating AI into workflows, the trade-offs involved, an...

Summary In this engaging conversation, Jason Gorman and James Altman discuss various themes surrounding the impact of AI on learning professionals, gender bias in social media algorithms, and the future of the workforce. They share personal experiences, insights from recent forums, and the implications of technology on education and job markets. The discussion highlights the challenges and opportu...

Summary In this conversation, Brick Maier shares his journey from being a classroom teacher to his current role as Director of Enterprise Learning and Development at HeatSpring, an online learning platform focused on renewable energy. He discusses the importance of data-driven approaches in learning design, the integration of various learning modalities, and the impact of AI on assessment and cour...

Summary In this conversation, Stephen Hyde shares his journey into executive education, discussing the importance of leadership, collaborative learning, and the evolving landscape of education. He emphasizes the significance of understanding the needs of learners and organizations, the value of peer learning, and the necessity of adapting to change while preserving core values. Stephen also highli...

Summary The LX Ops Show is a platform for discussing the evolving landscape of learning and training, particularly in the context of AI and operational efficiency. Hosts Jason Gorman and James Altman explore the challenges and transformations in the learning experience industry, emphasizing the need for human-centered approaches and the integration of diverse perspectives. The show aims to foster...