The Jody Maberry Show

Lee Cockerell, retired EVP of Walt Disney World, and Carol Quinn, CEO of Hire Authority, team up to discuss hiring and employee motivation. 

If you want to stand out in your job and get noticed by your boss, there are 12 things you can do to set yourself apart from everyone else.  1. Do the job in front of you.  2. Be in service of the boss.  3. Remember, your boss has a job to do.  4. Think of your boss as a customer.  5. Consider if there is a difference between what your boss wants and what your boss needs.  6. Attitude stands out. ...

If you want to have more impact, find someone who has had an impact and talk to them.  On this episode of the podcast, we ask Dan Ashe, Director of the US Fish and Wildlife Service how we can have an impact.  Director Ashe outlines three steps to have an impact; 1. Be engaged personally. Know your strengths and weaknesses.  2. Professional engagement. Think larger than what is around you.  3. Pers...

Being married to an entrepreneur can give you heartburn. Being married is always work. Worthwhile work, but still work. Being married to an entrepreneur brings a whole new level of challenges. To help us navigate the tricky world of marriage and entrepreneurship, two special guests join the show. First, Joanne Miller gives encouragement to spouses of entrepreneurs. Next, Susie Miller offers advice...

"Whatever self-inflicted crisis I find myself in, her assurance has always been true. It's okay. No matter how stressed or panicked I may feel, it has always been okay." Notable Moments 00:03 - An Arizona Adventure Ending in Chaos 02:27 - Unintended Bathroom Surprise  05:11 - Busted with Assurance  06:07 - When Challenges Take You Off Course 08:04 - It's Okay Connect with Jody www.jodymaberry.com...

"You only get one chance to make a first impression on a new employee." Notable Moments 00:00:03 – First-day excitement turns to confusion 00:01:35 – Discovering the "first impression" sign 00:03:12 – Heroic CPR efforts by Ranger Jalali 00:04:42 – Realization: Park ranger work is serious 00:05:25 – Reflecting on initial impressions 00:06:15 – Jack Hart's personal tour and guidance 00:05:59 – Impor...

Have you ever been lost in the woods? It has happened to me more than once.  Once, deep in the wilderness of Wyoming, I was so lost I thought I may never find my way back to civilization.  According to Jonathan David Lewis, there is little difference physiologically between people lost in the wilderness and leaders in a boardroom dealing with an unexpected challenge. In both cases, there is a pred...

Find your one thing to help you stand out. Be unique. Be different.  Whatever is normal, do the exact opposite.  Jesse Cole, often seen in a bright yellow tuxedo, wants you to understand you don't have to do things the same way everyone else does it.  Jesse is the owner of the Savannah Bananas baseball team, author, podcaster, and business disrupter.  When Jesse first became the owner of a minor l...

I finished 2017 by staying at the Historic Davenport Hotel in downtown Spokane, WA. During my stay, I was reminded why it is important to focus on what is uniquely you.  When I sampled the soft peanut brittle a chef was making in the lobby of the hotel, it set me off thinking about why they do it. Why do they make the treat in the lobby and give it out to guests?  The peanut brittle is not about s...

When my son was going to try out for the swim team, his self-talk began laying the groundwork for failure.  "My legs hurt." "I am tired." "I probably won't make the team." Many of us do this. We say these things to make it easier, or more acceptable if we fail. But what we are doing is laying the groundwork to fail. We believe what we tell ourselves, but our self-talk is often not true. Until we m...

Kevin Monroe found clarity through action. On this episode, Kevin will share his story of how taking action and trying new things allowed him to figure out what his higher purpose is.  Action help Kevin discover that his higher purpose is higher purpose.  Now, Kevin helps people find a higher purpose in the work they do. Kevin explains having a higher purpose puts meaning in even the most menial t...

This week I will hit a milestone worth talking about. Six Hundred days ago I set out to walk 10,000 steps a day.  Jared Easley asked me what impact my walking streak has had on my business. At the time, I didn't have a good answer. I hadn't thought about it.  Thanks to Jared, I have put together thoughts and observations about the impact walking over 6 million steps in 600 days has had on me.  The...

Recently, I spent time touring with Lee Cockerell for presentations in Nashville, TN and Coeur d'Alene, ID.  When I returned, someone asked what were my takeaways from spending so much time with Lee. Until I was asked, I hadn't taken time to document what I learned on the trip. Once I had considered what I had learned, I wanted to share it with you, too.  Here are the seven lessons I learned about...

John Nemo and I first met in the lobby of the Coeur d'Alene Resort. Immediately, we had a solid connection. I knew I would learn plenty from John, but I did not realize how much I would enjoy spending time with him. John is the author of LinkedIn Riches , but I learned about the value of connection from John before I learned about LinkedIn. Speaking of LinkedIn, check out John's LinkedIn Webinar ....

Have you ever noticed how most organizations treat every customer the same? Even if the service is good, it is the same for everyone. Treating all customers the same is a missed opportunity.  Jeff Noel gives us ideas from Disney so we can begin to deliver excellent service to every customer.   -The customer will give you feedback on whether or not you are doing a good job.  -Treat every customer l...

Sometimes it is worthwhile to step away from business talk and just enjoy what we are doing.  For this episode, I team up with Bryan Orr to create a story for you to enjoy.  No business.  No homework.  No deep thoughts.  Just a good story.  Enjoy the Legend of the Spark Ranger. 

It is common to want to avoid failure. Most people will opt for comfortable and safe rather than put themselves in a position where they might fail.  But failure is a shortcut to success. It is not the only shortcut to success, but it is the best shortcut.  Here are the four reasons you need to fail more often; You won't believe you can create until you have created. Even if your creation is a flo...

After a recent trip to Disneyland, I have been thinking about how to delight repeat customers.  It is one thing to make sure someone has a great experience the first time they do business with you, but how do you continue to create a great experience for repeat customers? No one delights the way Disney does, so I asked Jeff Noel how to make sure a returning customer still has a great experience. ...

Mike Kim had a tremendous speaker line up for his Influence and Impact Conference. Sure, I was one of the speakers, but that is not the only reason it was a great line up. Mike was deliberate in bringing in a speaker to cover specific aspects of building a personal brand. Val Brown talked about looking great on camera. Michael Hudson gave insight into being a paid consultant. Jennifer McClure gave...

When Mike Conner and Mike Simmons launched their company, Catalyst Sale, they decided to use a podcast as part of their marketing and promotion.  In this episode of the Jody Maberry Show, Mike and Mike discuss their business, why they chose to use a podcast, and how a podcast can help with sales.  Catalyst Sale website - catalystsale.com Catalyst Sale on Twitter - @catalystsale Catalyst Sale Podca...

Lessons from a day at Disney Land. 

I spent the day at Disney's California Adventure in Anaheim, CA. Here are the lessons I learned; It is better to experience with other people. I did California Adventure by myself, but just like most things in life, it is better to have other people with you.  Look the part. At Disney Land, cast members have uniforms depending on where they work in the park. Uniforms help them look the part of the...

Not long ago I had the opportunity to interview Dan Tyre. Dan is the Sales Director of Hubspot . Dan was a guest on the Catalyst Sale Podcast , which I host with Mike Simmons and Mike Conner. Mike Simmons and I did an interview with Dan about sales and during the conversation before we recorded, and sometimes during the interview, I noticed how Dan would insert silence into the conversation. Mike...

One of my favorite business books is QBQ by John Miller. There are few books that have had such a direct impact on my career.  QBQ stands for Question Behind the Question and it focuses on personal accountability. When I apply what John suggest in the book, good things happen. It is that simple.  In my park ranger days, I used to give this book to people who worked with me. Their response to the b...

As a former park ranger, it was a delight when I had the opportunity to have dinner with the Director of the National Park Service. Jon Jarvis, now retired, also took the time to sit with me and discuss parks and leadership  One of the questions I asked Director Jarvis was how to have an impact. No matter the work you do, you should be more concerned with having an impact than you are with success...