The Internet Report

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re joined this week by Hans Ashlock, Director of Technology & Innovation at ThousandEyes, to discuss Tuesday’s Microsoft Teams outage. On Tuesday, April 27th, ThousandEyes tests began to detect an outage affecting the Teams service starting around 3 AM (PT) and lasting approximately 1.5...

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On today’s episode, we’re thrilled to be joined by Kemal Sanjta, ThousandEyes’ resident expert on BGP. This week, we’re going under the hood on the April 16th BGP leak at Vodafone India, which leaked more than 30,000 prefixes, causing a major disruption of Internet traffic to some services. Wh...

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re back from a short sabbatical to cover an interesting outage at Facebook in what appears to be an application outage compounded by a series of routing issues. On April 8th, for roughly 40 minutes, the Facebook application became unavailable for users around the globe who were attempting t...

On today’s episode, we discuss the recent outage on Verizon’s network that had widespread impacts on users in the US. ThousandEyes Broadband Agents detected an outage starting around 11:30am EST that manifested as packet loss across multiple locations concentrated along Verizon backbone in the US east coast and midwest. While the outage was resolved approximately an hour later, users connecting fr...

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Despite a quiet last couple of weeks on the Internet, we started off our new year with quite the bang. As droves of mildly-caffeinated workers returned to their home offices on Monday after the holiday break, many were surprised to find that Slack was not available. On today’s episode, we go u...

In this week's episode of #TheInternetReport... 00:00 Welcome 00:16 Headlines: About Monday’s Google Outage; Plus, Talking Holiday Internet Traffic Trends with Fastly 00:43 Under the Hood: This week, we go under the hood on a recent outage that took down the availability of several Google applications, including YouTube, Gmail and Google Calendar. Yesterday morning at approximately 6:50 AM EST, us...

If you’re an AWS customer or rely on services that use AWS, you might have noticed the major, hours-long outage last week. On November 25th, at approximately 5:15 am PST, users of Kinesis, a real-time processor of streaming data, began to experience service interruptions. The issue was not network-related, and AWS later issued a detailed incident post-mortem analysis identifying an existing operat...

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. This week, we’re pleasantly surprised to say that the network did not break, and there were no major election-night outages to report. However, that’s not to say we didn’t catch performance glitches in the days and weeks around the big night. Watch this week’s episode, as we cover performance...

We’ve got an election coming up here in the US, and over the last several weeks, we have been analyzing a dozen or so state election websites to take a closer look at how they’re hosted (e.g., do they use a CDN or are they self-hosted?) and to monitor them for outages. In this episode, we discuss the pros and cons of each hosting method and dive into some examples we’ve seen where election website...

. In this week’s episode, we discuss two notable outages that happened last week. The first, at Twitter, took place on October 15 around 5:30 pm PST and impacted users’ ability to tweet or re-tweet. According to Twitter’s official statement, an internal system error was the culprit—putting to bed any theories of another hack. The second outage took place at the transit provider, Zayo, in the early...

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for nearly a full day. The cause, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Micros...

This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On today’s episode, we dive into a recent Azure AD disruption that significantly impacted access to Microsoft cloud services and apps (as well as third-party apps) for nearly three hours. We then went under the hood on a recent BGP hijacking in which Telstra began announcing routes to services...

On today’s episode, Angelique and I cover off on a couple outages that occurred over the past week. First, we discuss an application outage at Instagram that occurred on September 17th and lasted around 30 minutes. We also discuss a network outage on September 14th on the AWS backbone near Columbus, Ohio. This outage was a little more widespread, affecting nearly 100 interfaces and lasting around...

It was another quiet week on the Internet, so we wanted to spend some time answering your questions around some recent outages. Catch this episode as we discuss how you can understand the upstream relationships of the services you rely on to assess your risk profile. We also cover why SLAs fall short in protecting your business in the event of an outage, and why you need to proactively collaborate...

The Internet held up reasonably well over the past week, all things considered. There were no major outages to report, which is a welcome repose for those impacted by the major outages the week prior. While it’s not an outage that occurred this past week, we did want to spend some time covering the recent Verizon Edgecast outage that occurred on August 21st. Watch this episode as we dive into this...

This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. It was a rough week on the Internet last week, with outages and incidents across multiple services and providers including Slack, Zoom, AWS, and Verizon. However, in today’s episode we’re going to focus exclusively on Sunday’s CenturyLink / Level 3 outage that according to Cloudflare, caused a...

his is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Archana and I cover some recent outages that made headlines. This includes the Spotify outage, caused by an expired TLS certificate, that prevented users from accessing its platform. We also cover off on a widespread outage at Cogent during (what seems to be) a maintenan...

On this week’s episode, Archana and I cover recent headlines concerning social media platform, TikTok, and the gaming provider, Epic Games. TikTok appears to have gained some additional time (now 90 days) before the US government will enforce its ban on the service. Gaming provider, Epic Games, recently made news when its game Fortnite was removed from Apple’s App Store and Google’s Play Store for...

This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Mike sat down with our guest, Ray Hunter, the senior network consultant at Globis in the Netherlands, to talk about SatComms and the role they play in connecting users, and what effect the mass deployment of Low Earth Orbital (LEO) satellites will have on networks and s...

This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Archana and I discuss a small number of outages that hit certain regions of the globe over the past week. This includes an outage that caused a midday disruption for people trying to connect to Reddit, a weekend DNS issue at Telstra, and a Cogent outage in EMEA and NA t...

On this week’s episode, I am joined by Deepak Ravi from our Dublin technical sales engineering team to discuss a recent outage at Garmin. Garmin confirmed that it was a victim of a ransomware attack, which took down several of its services including its website functions, customer support, customer facing applications, and company communications. In this episode, we walk through what we observed i...

On this week’s episode, we cover a couple of significant application-layer outages at Github and WhatsApp that occurred over the past week. Then, Archana and I do a deep-dive into a network-related outage at Cloudflare that affected the availability of its popular DNS service for approximately 30 minutes. We’ll share what we saw through our vantage points in the ThousandEyes platform, and you can...

On this week’s episode, we cover a recent move by the government of India to ban many Chinese-owned applications, including TikTok, which reportedly has more than 600,000,000 downloads in India. We also talk through a two-hour-long outage at Google Cloud Platform that affected multiple of its availability zones within a single region—highlighting that availability zones may be architected differen...

This week’s episode is brought to you by the letter “O” for outages — in particular, there were a number of broadband providers, globally, that suffered localized outages this past week. After we run down our top headlines, including a satellite provider rolling out managed SD-WAN, we take a look at outages in Comcast and AT&T’s networks. Make sure you join us next week to hear from Atif Khan,...

This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, we cover a widespread T-Mobile outage that took down its cellular network for several hours and elicited a rare condemnation from the FCC. The culprit, according to the carrier, was a fiber cut—highlighting the need for redundancy and resiliency in the nation’s cellular...