The Insurance Coffee House with Nick Hoadley

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Jennifer Martin, Chief Human Resources Officer at Alliant Insurance Services. Jennifer is approaching 22 years with Alliant, having joined the business in 2004 when it had around 400 employees and was primarily a California-based insurance broker. Today, the organisation has grown to more than 15,000 employees across the Unit...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Anne Arnold, Director of Talent Acquisition at Farmers Insurance®. With a career that began in the entertainment industry before moving into agency recruiting and eventually in-house talent acquisition, Anne shares how an unexpected career move led her into a profession she has now spent more than two decades building. Anne r...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Nicola Nairn, Group Head of HR at Lancashire Insurance Group, a global specialty insurance and reinsurance business operating across London, Bermuda, the US, and Australia. Nicola shares her career journey into HR, starting on the trading floor at Morgan Stanley before moving into asset management and eventually transitioning...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Beth Boucher, an experienced independent director with a portfolio spanning Hiscox, Coforge, and Specialty Insurance. Beth brings over 30 years of experience across technology, insurance, and business transformation, with a career built around using technology to drive operational change and growth. Beth shares how she transi...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Elaine Rocha, former Chief Investment Officer at AIG and current CEO of the Madison Square Boys & Girls Club of New York City. Elaine brings a career that spans law, insurance, investments, and executive leadership, shaped by a series of deliberate career moves and transitions across the industry. Elaine shares how she fi...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Dr Susan Fleming, an experienced independent director with more than 25 years across insurance, asset management, and financial services. Susan currently serves on the boards of RLI Corp and Virtus Investment Partners, and has previously held director roles at Endurance Specialty, PXRE Group, Quanta Capital, and others. Susan...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Val Rahmani, a leading board director across insurance and financial markets, currently serving on the boards of London Stock Exchange Group (LSEG), RenaissanceRe, and Entrust. Val shares how a 28-year career at IBM, followed by startup CEO experience, shaped her approach to leadership, strategy, and governance. Val reflects...

On this episode of the Insurance Coffee House, Nick Hoadley, CEO of Insurance Search, welcomes back leadership consultant Nick Wealthall of Yellow Door Training. Following strong feedback from his previous appearance, Nick returns to go deeper into a topic that resonates across the insurance market: leadership and value proposition. From brokers and underwriters to CEOs and HR leaders, this conver...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Brian Posner, a seasoned investor, operator, and board director with deep experience across insurance, financial services, and public company governance, including 15 years at Arch Capital. Brian shares how his career evolved in unexpected ways, from thinking he would become a doctor to building a foundation in finance, inves...

On this episode of the Insurance Coffee House, Nick Hoadley is joined by Susan Holliday, a global insurance and reinsurance executive and experienced board director, including her recent appointment to the board of Hippo Insurance. Susan shares how the Hippo opportunity came about, why the stage of the business matters for board impact, and what her committee roles involve, including Audit, Risk a...

On this episode of the Insurance Coffee House Boardroom Series, Nick Hoadley is joined by David Herzog, former CFO of American International Group (AIG) and one of the most experienced finance and governance leaders in global insurance. David served as CFO of AIG from 2008 to 2016, stepping into the role in the immediate aftermath of the Global Financial Crisis and helping lead the company through...

On this episode of the Insurance Coffee House, Nick Hoadley sits down with Amanda Yoho, President of Proformex, the life insurance and annuity technology platform based in Cleveland, Ohio. Amanda joined Proformex in January 2020 to build the company’s data and analytics capability, before stepping into the President role in November 2024. With a background that spans startups and global corporates...

On this episode of the Insurance Coffee House, Nick Hoadley sits down with Antonia Hold, CHRO at MS Reinsurance who joined in April 2021. Based in Zurich, Antonia leads the company’s global people strategy, with a focus on hiring the right talent, supporting their growth, and creating an environment where people want to stay and do their best work.  She brings a practical, people-c...

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Nick Wealthall, Founder of Yellow Door, a leadership and commercial growth consultancy helping insurance organisations and their people unlock performance through better communication, decision-making and mindset. Speaking from London, Nick shares his fascinating career journey from wealth management to professional poker, to comedy...

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Samuel Broomer, President of NormanMax Insurance Solutions, a rapidly growing MGA and Lloyd’s syndicate pioneering climate-focused parametric insurance solutions. Speaking from Connecticut, Sam shares his career journey from reinsurance accounting at HSB Group to leadership roles at AIG, FM Global, and W.R. Berkley, before taking on...

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Elyse Myrans, CEO & Co-Founder of Tenax ai, a climate-tech startup using computer vision and AI to protect homes and their insurability, from extreme weather. Speaking from Los Angeles, Elyse shares how Tenax ai delivers property-level risk assessments for wildfire, flood and wind in 20–30 minutes via a smartphone or drone, then...

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Suzanne Williams-Charles, CEO of the Bermuda International Long-Term Insurers and Reinsurers (BILTIR), the industry body representing Bermuda’s globally significant life and annuity sector. Speaking from Hamilton, Bermuda, Suzanne shares her journey to leading an association that champions the interests of long-term insurers and rei...

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Curtis Goldsborough, President of National Insurance Inspection Services and the creative mind behind the popular LinkedIn persona LO$$ RATIO. Curtis shares his unconventional journey into insurance, from agency owner in rural Michigan to leading a nationwide inspection company and becoming a viral content creator in the industry. H...

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Dan Lewis, Head of Network at Brightway Insurance, one of the fastest-growing personal lines agency networks in the U.S. Dan shares his two-decade journey across financial services and exclusive agency leadership at Farmers Insurance, where he led strategic distribution across multiple U.S. territories. He explains why he made the l...

On this episode of The Insurance Coffee House, host Nick Hoadley welcomes Paige Maissonet, Chief People Officer at Newfront Insurance, to discuss her journey from HR generalist to CPO and how she’s helped shape one of the most forward-thinking cultures in insurance today. Paige shares her experience leading people strategy through massive growth, scaling Newfront from 150 to 800+ employees, and th...

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Adrian Copland, Chief Operating Officer of Ledgebrook, a rapidly scaling, tech-enabled specialty MGA in the U.S. ENS market. Adrian shares his journey from consulting and operational leadership at Catlin and AXA XL to co-founding Ledgebrook alongside Gage Caligaris, an actuary with bold ambitions to rebuild insurance from the ground...

On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Joe Emison, the Co-Founder and CTO of Branch Insurance. Joe shares his unconventional journey from aspiring lawyer to serial tech entrepreneur, building six companies across industries before co-founding Branch, a full-stack carrier using cloud-native infrastructure to simplify personal lines insurance. He explains how Branch is t...

On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Michael Fiedel, the Co-Founder and CEO of PolicyFly. Michael shares his unique journey from advertising sales and digital product studios to leading one of the most innovative insuretech companies in the specialty insurance space. He explains how a project with a niche MGA in musical instrument insurance became the foundation for...

On the "Insurance Coffee House" host, Nick Hoadley welcomes Andy Moss, the CEO and co-founder of Send. Andy provides an insight into his 25-year career, starting in technical his accidental fall into the insurance industry in 2003 after a previous role at BBC Radio Music New Media. He gained broad insurance experience through roles with Xchanging (later acquired by CSC and merged into DXC), the Co...

On this special episode of the podcast, we welcome InsurTech NY Co-Founder, Tony Lew. Tony gives an insight into his career background, from holding various roles across big corporations to having a burning desire to launch his own business. He shares what drew him to the insurance sector and why he believed it was a great industry to build his business around. Tony highlights the technology chall...