The Innovation Engine Podcast

This episode of The Innovation Engine features Part 2 of our interview with Jason Cyr, VP and Head of Product Design at Cisco Security. 3Pillar Field CTO Lance Mohring jumps back into the conversation to talk with Jason about how Cisco is able to acquire the most innovative, cutting-edge cybersecurity startups and then integrate their products into one unified, user-centric platform. Jason explain...

How does Cisco produce one of the best-integrated cybersecurity platforms in the world? Jason Cyr, VP and Head of Product Design at Cisco, joins The Innovation Engine to talk with 3Pillar Field CTO Lance Mohring about how design is deeply embedded in Cisco’s product development process. Jason walks us through the market and organizational context that shapes Cisco’s unified product design process,...

According to Gartner, 80% of health system CIOs are actively exploring Generative AI use cases, so we break down the basics that everyone in health IT should know about the technology on this episode of The Innovation Engine.  We cover three main topic areas that will be vital for healthcare leaders to understand the implications of with regards to Generative AI: accuracy, cost, and privacy. Panka...

In healthcare, it’s the norm for there to be a three-month gap between providing a service and getting paid for it. Our guest today, Zachary Kelly, talks with 3Pillar healthcare industry lead Steve Rowe about what FinTech innovations can do to help physicians and private healthcare practices close that gap.  Zachary is the Head of Growth for Chello, a credit line product from Oriental Bank that se...

According to Gartner Research, 60% of new custom business applications will be built using composable products by 2025. So what exactly are composable products, how should they be used, and which businesses should use them? Join 3Pillar Chief Innovation Officer Pankaj Chawla, Information Services Industry Lead Bernie Doone, and Field CTOs Scott Young and Rich Waller as they break down everything y...

Most healthcare organizations — from payers to insurance companies to providers — are so bogged down with maintaining disparate, decades-old legacy systems that they lack the resources to create the technical solutions they want. That’s where Unqork comes into play. 3Pillar’s Healthcare Industry Leader, Steve Rowe, hosts this episode and talks with Andrew Sullivan, Industry Partner at Unqork. Unqo...

Innovation in Healthcare: Why the Future Has Never Been Brighter Driving innovation in the healthcare space has traditionally been a challenge to say the least. The good news? Many of the challenges that have stood in the way of unlocking healthcare innovation in the past are now fading into the background. VP of Client Success Carl Rudow and our healthcare industry lead, Steve Rowe, unpack why we...

On this episode of The Innovation Engine , we dig into the recent past and upcoming future of innovation in the Financial Services industry. Rob Murray, 3Pillar’s Financial Services Industry Leader, moderates a conversation with Jennifer Mun and Albert Thibault, two integral members of our Financial Services industry team.   The trio discusses some of the key trends they saw shaping the FinServ sp...

In this episode of The Innovation Engine, we're thrilled to welcome Arjun Pillai, the visionary co-founder and CEO of the emerging company, Docket. Arjun, a seasoned entrepreneur with a rich history of successful ventures, delves into the critical concept of Go-To-Market First Product Management (GTM First Product Management). This episode is a deep dive into why it's essential to consider...

On this episode of The Innovation Engine Podcast, we dive deep into the realm of innovation, change, and the human resistance to new ideas with David Schonthal, an award-winning professor at the Kellogg School of Management. David, co-originator of the revolutionary "friction theory," sheds light on why promising innovations often stumble before reaching their full potential. David and hos...

3Pillar’s Financial Services Industry Lead, Rob Murray, joins us on the latest Innovation Engine to share some of the latest insights he’s gleaned from serving 3Pillar clients across the Financial Services space. Rob and Scott Varho dive deep into what it takes to successfully drive innovation in a tightly regulated industry like Financial Services, where many organizations feel handcuffed by the...

In today's transformative digital landscape, what truly defines a tech company? Matt Brandon, the Industry Leader for the 3Pillar Technology Vertical, joins us for a deep dive into the multifaceted world of technology. From the evolution of technology sectors to the omnipresence of data, Matt shares insights on navigating opportunities and threats in this high-paced arena. Matt's rich back...

Digital transformation is a term often tossed around in boardrooms but rarely understood in its full depth and breadth. David Rogers joins us on this episode of The Innovation Engine podcast to discuss his latest book, The Digital Transformation Roadmap , and his vast experience advising a bevy of top-tier corporate clients including Google, Microsoft, Citigroup, and Toyota. A renowned faculty mem...

Bernie Doone joins us on this episode of The Innovation Engine to delve deep into the intricate world of Information Services. Bernie is no stranger to our listeners, having previously co-hosted episodes featuring insightful dialogues with experts like Marianne Johnson of Cox Automotive and Josh Eastright from Bloomberg Industry Group. At its core, Information Services revolves around B2B companie...

Productizing a services business is no small feat, but the benefits of doing so are vast: improved margins, increased productivity, higher company valuations, and less reliance on increasingly in-demand tech talent. Eisha Armstrong joins us on this episode of The Innovation Engine to share more about how to turn a services company into a productized business. Eisha has established herself as an au...

Sam Yen, the Chief Innovation Officer for Commercial Banking at JPMorgan Chase, joins us for this episode of The Innovation Engine to discuss Innovation by Design and Scaling Innovation. Sam is responsible for JPMorgan Chase’s digital products, platforms, innovation, and product strategy, so there is a massive amount of responsibility that falls under his purview. We kick off the episode by diving...

Ready to be inspired by a transformation story that propelled a bank to new heights? In this discussion with Paul Cobban, we dig deep into the remarkable business transformation of DBS Bank under his leadership.  DBS' incredible journey saw the company go from having the reputation of being known as "D#mn Bloody Slow," as Paul tells it, to becoming a digital powerhouse that regularly e...

On this episode, we're diving into the world of Agile Thinking with our guest, Kevin Philpott, Director of Product Design at Pie Insurance. Pie Insurance is a venture-backed insurtech startup, having raised over $600 million in funding since its inception in 2017. Kevin, who has been with Pie Insurance from the very start, is now responsible for all B2B, B2C, and enterprise digital interfaces....

On this episode of The Innovation Engine , we explore the fascinating world of applied innovation and the critical process of testing the commercial viability of ideas. Join us as we speak with Michael Rabjohns, Global Head of User Experience Research and Design at 3Pillar, and Steven Cooper, a Lead UX Designer in Michael's group. Both bring extensive experience in the digital product space. B...

Do you know the difference between focusing on outcomes versus outputs in product development — and why the difference can make or break a product? In this episode, we explore how shifting the focus from churning out features to driving business outcomes can help product teams deliver far greater value to users and organizations. Our guest, Josh Seiden, is a designer, strategy consultant, and auth...

In this episode, we're joined by Teresa Torres, an internationally recognized author, speaker, and coach. With a focus on continuous discovery, Teresa has coached hundreds of product teams of all sizes and industries in a structured approach to infusing customer input into their daily product decisions. Her expertise has helped product teams move away from simply focusing on Agile execution an...

In part two of our interview with Marty Cagan, the celebrated product expert and bestselling author of Empowered and Inspired , we discuss the foundational elements needed for product teams to be successful and how to identify mission-driven teams.  We also discuss how to structure product teams to maximize effectiveness, how to hold product teams accountable, and the altitude you need to speak at...

What separates the most successful product companies in the world — Apple, Amazon, Google —from everyone else? It’s a question Marty Cagan has spent the better part of his career exploring, writing about, and seeking to answer. At least part of the answer lies in the fact that many of these highly successful companies follow a model where product teams are empowered to solve problems and deliver o...

How can you predict opportunities for massive innovation before they happen? By identifying inflection points before they happen.  Inflection points are moments of significant change for a business, industry, or market. They feature prominently in Dr. Rita Gunther McGrath's latest book, Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen .  Dr. McGrath discusses...

When it comes to innovation, the education industry typically isn’t the first that comes to mind — but Ron Reed is trying to change that. He’s the Founder and Executive Producer of SXSW EDU, an annual event that fosters innovation and learning within the education industry. SXSW is well-known for its tech conference, music festival, and independent film festival, but it covers a wider range of top...