The Ice Cream Podcast

In this episode, we speak to Mandy Quinn, Restaurant Partnerships Manager for Uber Eats. Mandy shares with NICRA members some Uber Eats basics, how ice cream shop owners can benefit from 3rd Party Delivery services and some of the new program details for operators during the COVID-19 pandemic. Some of the websites and contact details mentioned were as follows: www.ubereats.com Contact email for Ub...

In this episode, we talk to David Alima from The Charmery in Baltimore Maryland. Dave was a great guest and his passion for the industry and his business really shows. Dave discusses some of his great collaborations, his focus on vegan products and some of his biggest growth challenges. Some of the applications Dave mentions are as follows: https://wheniwork.com/ https://slack.com/ The Charmery so...

In this episode, we talk to Dave Deadman of Chocolate Shoppe Ice Cream, Madison Wisconsin. Dave grew up in the candy and ice cream business, with his parents owning a candy store and eventually adding ice cream. This business grew to the second generation, where Dave and his family now make ice cream for their 4 retail stores and sell ice cream to other businesses over 20 states. Dave shares some...

In this episode, we talk to Patti Otte and Angie Conard, from Sweet Firefly in Richardson Texas. Patti and Angie have a great story to tell as to the opening and growth of their business, some of their greatest challenges and what makes their business partnership work. There is some very intuitive information here on working with a business partner and the advantages to two minds working together...

In this episode, we talk to Trish Sentz, from Half Pint Creamery in Pennsylvania. Trish shares some extremely valuable information on her business growth, balancing the process of running three locations with a young family and how social media marketing is shaping her business. She refers to the book, The Energy Bus, by Jon Gordon. https://www.theenergybus.com/ Her website is http://halfpintcream...

In this episode, we talk to Rod Oringer, recipient of this year's Forrest Mock Person of the Year award at the NICRA Convention 2019. Rod shares his experiences growing up in a family business making ingredients for the ice cream and confectionery business and the lessons he has learned along the way. If you would like to be interviewed for the NICRA podcast, please reach out to the NICRA off...

In this episode, we talk to Wesley Oliver, licensed and authorized tour guide for Explore Charleston. Wesley talks about some of the sights and sounds of the Charleston Area and some "must-see" sights when visiting one of America's oldest colony's while at Conecone19. Websites referred to in this podcast are as follows: https://www.charlestoncvb.com/ If you would like to be int...

In this episode, we talk to Christine D'Amico, the Chairperson of the NICRA Ice Cream Clinic Committee discussing some of the recent changes to the program and how entering ice cream in the ice cream clinic and the best new flavor competitions can boost your business. Websites referred to in this podcast are as follows: https://www.nicra.org/page/icecreamcomp Both the term and conditions as w...

In this episode, we talk to Sue Kloter (second time around), as the Chairperson of the Bryce Thomson Scholarship Committee and discuss some of the changes to the program and how members can benefit from this great platform. Websites referred to in this podcast are as follows: https://www.nicra.org/page/Scholarship If you would like to be interviewed for the NICRA podcast, please reach out to the N...

In this episode, we talk to Sam Alcaine, Chief Instructor of the Artisan Ice Cream Food Safety Plan Coaching Workshop being conducted the day before our NICRA trade show in Charleston SC. There is some great information here on the highly discounted course available to NICRA members and 1 on 1 coaching with your food safety plan Websites referred to in this podcast are as follows: https://www.nicr...

In this episode, we talk to Tamara Keefe of Clementines Naughty and Nice Creams in St Louis MO. Tamara describes the growth of her business and how she recently achieved the great honor of receiving 2 SOFI awards for her ice creams Websites referred to in this podcast are as follows: https://www.clementinescreamery.com http://videos.specialtyfood.com/category/videos/ice-cream-gelato-frozen-treat I...

In this episode, we speak to Carey Ferrara who is the Director of Marketing and Communications for Leopold's Ice Cream. Every year Leopold's Ice Cream hosts the National I Pledge Campaign where Ice Cream retailers encourage their customers to recite the pledge of allegiance and kids get rewarded with a free scoop of ice cream. It's a great program and very simple to execute. Website...

In this episode, we spend some time with Tim Stubbs who is a big wig in US Dairy. Tim's title is VP of Product Research and Food Safety at the Innovation Center for US Dairy, an arm of the Natioonal Dairy Council. Tim discusses his role at the US Dairy Council, the makings behind the Food Safety Initiative for Artisan Ice Cream Makers. We also discuss implementing your food safety plan and th...

In this episode, we spend some time with Kelly Larson of Sweet Temptations in Grand Haven Michigan. Kelly and her parents run a family business with multiple locations selling ice cream and treats and has a great story as to how her sales have increased as a result of adding items like fudge and popcorn to her menu. Also how her involvement in the community has her recognized as one of the top wom...

In this episode, we spend some time with Rick Pizzi of Pizzi Farm Ice Cream Rick Pizzi is one of the true characters of the ice cream business. If you have a chance to shake his hand and have a chat, please do so.  In this episode, Rick talks about his success and the process of providing some great fundraising efforts for a local police officers family Check out his site at http://www.pizzifarm.c...

In this episode, we spend some time with Reuben Peraza of Magin Fountain Union.  Reuben has a great story to tell including the one where he eats 10 leige waffles in a bakery in Belgium and the implementation of Woof Wednesdays Check out his site at https://www.magicfountainunion.com/ If you would like to be interviewed for the NICRA podcast, please reach out to the NICRA office at 636 778 1822 or...

In this episode, we spend some time with Michael Weissman of Mikey Dubbs Frozen Custard.  Michael shares some great insights as to the charitable side of his business, his plans for community sustainability and his first year in business. Check out his site at https://www.mikeydubbs.com/ Some other references we discussed: http://hopecommunityservices.org/ The B Corp Handbook Barrons Best Buy Awar...

In our third episode, we spend some time with Rich Johnson from Rich's Ice Cream Catering.  Rich has grown his family owned ice cream business from multiple retail tores to a bustling catering business. We appreciate Rich sharing his story and his service in the NICRA organization. Check out his site at http://www.richsicecreamcatering.com/ If you would like to be interviewed for the NICRA po...

In our second episode, we spend some time with BeckieJacobs from Serendipity Homemade Ice Creamis St Louis MO. Becky has a unique business that recently changed from making your own ice cream to buying her ice cream. We greatly appreciate her willingness to share her business story. Check out her site at https://www.serendipity-icecream.com/ Other references from the podcast http://teddrewes.com/...

In this very first episode, we spend some time with Sue Kloter from Kloters Dairy Barn who shares with us some of the history of her business, a dramatic fire, and what brings her the most joy from her business. Check out her site at https://www.klotersicecreambarn.com/ Other references https://www.amazon.com/Purple-Cow-Transform-Business-Remarkable/dp/014101640X https://www.kenblanchard.com/Store...