The Health System CXO Podcast

In this episode, Robin Brand and Naj Khan discuss the pressing workforce challenges facing health systems, particularly the clinician shortages and rising costs. They explore how technology and AI are being adopted to address these issues, revealing a gap between interest and implementation. The conversation also covers staffing strategies, care model redesigns, and the importance of tailoring sol...

In this episode of the Health Systems CXO podcast, Brian Contos discusses the current challenges facing health systems, including financial pressures and policy changes. He emphasizes the need for health systems to rethink their growth strategies, focusing on operational scale through AI and site of service optimization.  Welcome to the Health System CXO Podcast, sponsored by The Health Management...

In this conversation, Anne Herleth discusses the critical importance of governance in healthcare AI, emphasizing the need for practical rules to manage AI effectively. She introduces four key rules: the 50-50 rule for balancing quick wins with long-term transformation, the 80% rule for choosing good enough solutions, the one-in-two-out rule for managing vendor relationships, and the 12-month rule...

In this episode of the Health System CXO podcast, Robin Brand interviews Nick Bartz, co-founder and CEO of Kairon Health.  This conversation covers the importance of understanding the operational realities of healthcare, the role of technology in facilitating change, and the challenges of implementing value-based care. Welcome to the Health System CXO Podcast, sponsored by The Health Management Ac...

In this episode, Jess discusses the strategic communication necessary for healthcare leaders to advance health equity amidst changing legislation. The conversation emphasizes the importance of aligning health equity initiatives with organizational priorities, understanding stakeholder needs, and the role of influence in driving change. Jess highlights the significance of executive buy-in while cau...

This conversation explores the impact of AI on nursing care delivery, focusing on the challenges of nursing workload and labor costs. Anne Herleth discusses various AI pilot projects that aim to improve patient safety and nursing education, highlighting successful outcomes and the importance of nurse involvement in AI implementation. Welcome to the Health System CXO Podcast, sponsored by The Healt...

In this conversation, Felicity Yost, co-founder and CEO of TIA, discusses the evolution of women's healthcare through the lens of her company, TIA. Starting as a health information app, TIA has transformed into a full-service clinic model that emphasizes holistic care, patient relationships, and innovative solutions to address the unique needs of women. Felicity shares insights on the challen...

This conversation explores the rise and fall of Walgreens, focusing on its healthcare strategy and the challenges it faced in the retail pharmacy market. The discussion highlights key events, including the merger with Alliance Boots, the impact of online competition, and the company's attempts to diversify into healthcare delivery. It also examines the lessons learned from Walgreens' str...

In this episode, Jess Evara discusses the transformative potential of artificial intelligence (AI) in healthcare, particularly focusing on ambient listening technology. The conversation explores how AI can enhance health equity, improve accountability, and address disparities in health outcomes. Key insights include the benefits of ambient listening in fostering deeper patient-provider connections...

In this conversation, Anne Herleth and Nadia Critchley discuss the critical need for investment in nurse manager development. They explore the challenges faced by nurse managers, the importance of change leadership over change management, and the tangible impacts of leadership development programs on healthcare systems. The discussion emphasizes the necessity of equipping nurse managers with the s...

In this conversation, Anne Herleth discusses the critical role of nurse managers in healthcare and how health systems are failing to support them. She highlights the increasing responsibilities of nurse managers, the challenges they face with workload and burnout, and the need for strategic initiatives to improve their working conditions. The conversation emphasizes the importance of understanding...

Dan Lilienquist, Chief Strategy Officer at Intermountain Health, joins Health Systems CXO to discuss rural healthcare challenges and how the hub-and-spoke model and virtual hospitals are reshaping care delivery. From advocacy to innovation, this episode highlights scalable solutions to improve clinical outcomes and bridge healthcare disparities. Welcome to the Health System CXO Podcast, sponsored...

Your Health System CXO podcast host Jasmaine McClain & David Zuckerman, president and founder of the Healthcare Anchor Network, discuss the transformative potential of health systems as anchor institutions in addressing community disinvestment and economic insecurity. Together they emphasizes the importance of leveraging hiring, purchasing, and investing practices to create equitable local eco...

Anne Herleth, your Health System CXO Podcast host discusses the critical role of nurse managers in healthcare and how health systems are failing to support them. Anne highlights the increasing responsibilities of nurse managers, the challenges they face with workload and burnout, and the need for strategic initiatives to improve their working conditions.  Welcome to the Health System CXO Podcast,...

Your Health System CXO podcast host Jasmaine McClain has special guest Rachel Thornton join her to discuss health equity. Rachel, pediatrician and healthcare executive at Nemours Children's Health, discusses her journey in healthcare leadership and the importance of health equity.  Key Takeaways 1.Health equity is a core focus at Nemours Children's Health. 2.Investing in children's...

This week on the Health System CXO Podcast your host Anne Herleth discusses the perspectives of frontline nurses, focusing on their information sources, trust issues with leadership, and the importance of effective communication.  Key Takeaways 1.Frontline nurses need more information about emerging innovations. 2.Peer influence is significant during periods of change or stress. 3.Less than half o...

Join your Health System CXO Podcast host Jackie Kimmell as she discusses the critical topic of site neutrality in healthcare payments, exploring its implications for health systems and the evolving legislative landscape. She highlights the bipartisan momentum towards site neutral payments, the potential cost savings for Medicare, and the importance of understanding these changes for healthcare exe...

Your Health System CXO Podcast host Jasmaine McClain discusses the challenges health equity leaders face in driving real change despite having leadership buy-in. Jasmaine emphasizes that buy-in is not enough and outlines three key factors for success: clear internal alignment, translation of system priorities into executive priorities, and demonstrating the value of health equity investments. McCl...

Your Health System CXO podcast host Anne Herleth and Lauren Rewers discuss the findings from a research study on frontline nurses' perceptions regarding safe staffing and the use of AI in healthcare. They explore the low confidence levels among nurses about their organizations' commitment to safe staffing, the preference for human-centered solutions, and the significant communication gap...

Summary Your CXO host Jackie Kimmell discusses three significant developments in the healthcare sector that highlight innovative approaches to value-based care and investment. The first topic covers the surprising acquisition of Summa Health by General Catalyst, exploring the implications of this investment for healthcare systems. The second segment focuses on Longitude Health, a new collaborative...

Our Health System CXO podcast host, Jasmaine McClain interviews Mikelle Moore, a seasoned healthcare executive with over 25 years of experience. Together they discuss the challenges of healthcare leadership, the importance of health equity, and the role of impact investing in addressing social determinants of health.  Key Takeaways: 1. Healthcare is challenging, and leaders must prioritize self-ca...

Anne Herleth, your Health System CXO podcast host, discusses the perspectives of frontline nurses regarding AI in healthcare. Anne highlights the misconceptions surrounding nurses' opposition to AI, presenting data that shows a more nuanced view.  Anne also emphasizes the need for understanding and collaboration between nurses and AI to improve healthcare delivery. Key Takeaways 1. Understand...

Jackie Kimmell, your Health System CXO host discusses the emerging trend of cost transparency in healthcare, focusing on the rise of companies like Surest that offer innovative insurance models aimed at reducing out-of-pocket costs for patients. Jackie highlights significant data points indicating a shift in employer-sponsored insurance offerings and the implications of rising healthcare costs for...

 Your Health Systems CXO Podcast host Jasmaine McClain focuses on the intersection of health equity and healthcare quality, highlighting how health systems are integrating these two vital areas. Jasmaine also explores the growing trend of health equity teams reporting through quality leadership. She also touches on the challenges health systems face, such as administrative burdens in quality repor...

Your Health System CXO Podcast host Anne Herleth brings a very special episode about Virtual Nursing. Virtual nursing is a solution that is gaining popularity in the healthcare industry. It involves a virtual nurse overseeing or supporting care delivery by a bedside team. Virtual nursing is not outpatient telehealth or behavioral coaching, but rather a way to enhance the work of bedside nurses. It...