The Health of Business

In this episode of The Health of Business, Danielle sits down with Justin Chipperfield, founder of Chipperfield Mobile Physio and Wellness. Justin shares the story of moving from public healthcare into entrepreneurship, starting CMPW in 2013 while raising three kids, and slowly growing a mobile physiotherapy business from early home visits into a large multidisciplinary team. This conversation exp...

In this episode of The Health of Business , Danielle speaks with Melissa Thompson, physiotherapist and founder of Living Grow Physio in Penticton, BC. Melissa shares her journey from public-sector community rehab to starting her own mobile physiotherapy business while on maternity leave with two young children. Together, they discuss the realities of in-home physiotherapy, safety considerations, r...

In this solo episode of The Health of Business , Danielle Boyd walks clinic owners through the value of completing an internal self-audit before risk shows up through an external audit, insurer review, CRA classification issue, privacy breach, or operational breakdown. Danielle explains how clinic risk often lives in vague systems, outdated documents, inherited workflows, unclear contracts, incons...

Jason Craig, Director of Advocacy and Research with the Physiotherapy Association of British Columbia, joins Danielle to discuss the current push for BC physiotherapists to order diagnostic imaging. They explore why this matters for patient access, healthcare flow, rural communities, MSK care, emergency departments, and full scope physiotherapy practice. Jason shares what the research shows about...

In this episode of The Health of Business , Danielle speaks with physiotherapist, yoga teacher, and online educator Audriana Monteiro about building an online business as a healthcare practitioner. Audriana shares her path from private practice and pediatrics into chronic pain care, trauma-informed yoga, and online education. The conversation explores YouTube, Insight Timer, Instagram, online cour...

In this episode, I sit down with Jeff and Vania, co-owners (along with their other 2 business partners) of Physio Collective, to talk about what culture actually means in a clinic and what it takes to build and lead a team of 40+ staff. This is a grounded, honest conversation about clinic ownership, leadership, and growth. We get into the real work behind building a strong team, navigating challen...

In this episode, Danielle sits down with Dr. Ashley Burton to unpack a contract dispute that turned into a stressful three-year legal battle early in Ashley’s career. Ashley shares how one clinic contract, combined with the chaos of COVID, exposed major issues around payment structure, termination clauses, and contractor rights. Together, they break down what practitioners should look for before s...

In this solo episode, Danielle shares an opinionated, practical breakdown of why the fee split independent contractor model is no longer working in clinics. As overhead rises and clinics add more systems, expectations, and KPIs, the “contractor” arrangement often stops resembling true independence. Danielle explains the core mismatch: clinic owners typically carry fixed overhead, administrative re...

In this episode of The Health of Business , Danielle sits down with Vince Cunanan, physiotherapist, new clinic owner in Kelowna, outgoing President of PABC, and advocate for mental health. Vince shares his 25-year journey from Saskatoon to Kelowna, his rapid early clinical development, and over two decades of professional volunteer leadership. He opens up about: Taking over an established clinic a...

In this episode of Health of Business , Danielle Boyd sits down with Dana Tostensen , founder of Pursuit Physiotherapy in Victoria, BC, to unpack what it really takes to build a healthy, sustainable physiotherapy clinic. Dana shares his journey from private practice physio to clinic owner, including why he took a gradual approach to ownership, how early missteps shaped his leadership style, and wh...

In this technical but essential episode of Health of Business , Danielle walks through a deliberately conservative, compliance-focused interpretation of a major blind spot for many BC clinic owners and incorporated health professionals: what a health profession corporate permit can actually bill for. If you operate a permitted health profession corporation in British Columbia (physio, chiro, RMT,...

Fan favourite Andrea Mendoza is BACK for Round 2! In this episode of Health of Business , Danielle Boyd sits down with Andrea Mendoza to explore what clinicians should consider before specializing or niching in physiotherapy. Andrea shares how her early work in pediatrics and scoliosis led to a focused practice, and walks through the personal, clinical, and business factors that matter most when d...

This is a short, informal episode where I walk through my upcoming course, Business of Physio 101! Early bird pricing is on until Jan 15, 2026, classes start March 11m, 2026. Canadian physio programs don’t teach contracts, compensation models, billing, or how clinics actually operate. This course is designed to bridge that gap for final-year students, new grads, and early-career clinicians. In thi...

Building a physiotherapy clinic that protects and empowers both clients and clinicians requires more than good intentions. It requires structure, clarity, and leadership that is willing to do the hard work. In this episode of Health of Business , Danielle Boyd speaks with Anniken Chadwick , founder of The Cheerful Pelvis , about how she built one of Canada’s most thoughtful pelvic health clinics u...

In this episode of the Health of Business podcast, Danielle Boyd breaks down the real story behind physiotherapy fees in British Columbia and why the new PABC 2025 Fee Guide matters for every clinic owner, practitioner, and patient. Work with Danielle: danielleboyd.ca Danielle revisits her widely shared BC Physio article and dives into the five key themes that shape the economic reality of running...

Physiotherapist and clinic designer Meg MacPherson is on a mission to prove that your space is not an afterthought. As co-founder of Articulate Design Co, Meg helps health and rehab clinic owners turn blank commercial boxes into intentional, experience-driven spaces that attract both clients and clinicians. In this conversation, we unpack how Articulate was born out of an opportunity to shake up t...

Please welcome clinic owner and educator Dave Leyland to The Health of Business! He pulls back the curtain on what it really took to build and scale his clinic Coast Performance Rehab. We get into smart leases, hidden build-out costs, and how to hire with practical interviews that actually reveal skill. Dave walks through culture across multiple locations, leading with transparency, and the tough...

In this episode of The Health of Business , Danielle Boyd sits down with consultant and global health leader Jo-Ann Bateman , whose career spans from Canadian sport medicine and clinic operations to international work in Uganda. Together they explore how physiotherapy and allied health clinics can thrive by combining values-based leadership , data-driven decision-making , and authentic relationshi...

In this episode, Danielle sits down with Andrea Burton, CEO of the Physiotherapy Association of British Columbia (PABC), for a candid look at where the profession is headed. From tough negotiations with PBC and ICBC and working with WorkSafeBC to the rollout of the new Health Professions and Occupations Act, Andrea shares the wins, the challenges, and the bold advocacy needed to protect and elevat...

Independent contractor agreements, employee models, contracts - it can all feel like a compliance maze! In this episode, I’m breaking down the 6 key questions the CRA considers when deciding if someone is truly an Independent Contractor or if they’re actually in more of an employee relationship. I share real examples of what proper IC setups look like, where clinic owners often slide into employee...

In this episode, Danielle discusses the complexities of direct billing in private health care clinics in BC and Canada, emphasizing the importance of consent forms, understanding the differences between scope of practice and coverage, and the administrative burdens that come with direct billing. She highlights the legal and financial responsibilities of clinic owners, the necessity of being aware...

Please welcome Neil Nijjar of District Physio! Neil is a wealth of leadership knowledge and strong advocate for the profession and business of physiotherapy. This episode is an incredible source of education and a deep dive into what strong leadership and team building looks like and he shares his strong views on what the profession of physio should strive for in the coming years. Neil's clinic -...

Please welcome, the incredible Brian Woltz to the podcast this week. Brian's Clinic: Parkway Physiotherapy - https://parkwayphysiotherapy.ca/ Work with Danielle! danielleboyd.ca/contact Summary: In this conversation, Brian and Danielle discuss the challenges of balancing personal and work life as entrepreneurs, the launch of a new podcast focused on business and advocacy, and the journey of cl...

What a joy to have Cassie on the pod! She has some incredible insights into the profession in both the UK and Canada and is passionate about expanding the scope of practice and responsibility for physiotherapists in BC. Cassie's clinic - Agile Integrated Health: https://www.weareagile.ca/ Want to work with Danielle? Reach out at www.danielleboyd.ca In this conversation, Cassie Adams-Johnson shares...

Please welcome Evan Thomas to the pod! Co-owner of Dockside Physio in Victoria BC, Evan brings a wealth of insight and perspective to this episode! Evan's Clinic Dockside Physiotherapy: https://docksidephysio.com/ Work with Danielle: danielleboyd.ca/contact In this conversation, Evan Thomas shares his experiences in the healthcare field, particularly focusing on truth and reconciliation effort...