The Hard Truth About B2B eCommerce

Send a text Jason Nyhus spent over 20 years building one of the most successful eCommerce companies in the world, Digital River. He recently joined Shopware as the president of Shopware to expand its presence in the United States. Shopware is gaining traction in B2B eCommerce and has a very strong focus on B2B eCommerce, especially the midmarket. We discuss how technology is advancing and can be u...

Send a text Derek Sewell is the Director of Strategic Accounts and partnerships at dataX.ai, an Enterprise AI / Deep Learning algorithm for solving the most complex data challenges. dataX.ai does some of the most robust product data transformations for large enterprises in the world. They are now a strategic partner of affiliated distributors. We discuss how to optimize and improve product data fo...

Send a text John Hill is a technology and operations executive with more than 30 years of multi-industry experience spanning retail, distribution, insurance, automotive, pharmaceuticals/biotechnology, software as a service, high technology, and the public sector.  At MSC Industrial Supply John Hill is tasked with improving B2B eCommerce for a multi-billion digital operation. MSC Industrial Supply...

Send a text Paul Vragel has worked in manufacturing his entire career.  He founded 4aBetterBusiness 25+ years ago, to assist management teams and employees of manufacturing companies to radically improve their efficiency. By allowing the employees and experts on the ground floor to improve processes, teams can rapidly solve problems. We cover four key elements Paul uses to collaboratively resolve...

Send a text Amit Bhaiya is the founder and CEO at DotcomWeavers. They have been Adobe Commerce (Magento) partners for years and developed a deep niche in the Epicor ERP integration space. Epicor is a difficult ERP to integrate with. However, they have figured out how to make mid-market B2B companies successful with Magento integrated into Epicor and specialize in that space. We talk all things B2B...

Send a text David Bradley has a background in back office software such as ERP and other logistics-related software. He then went on to found Qpilot, which runs the most flexible product subscriptions and repeat delivery programs on the planet.  We discuss how recurring deliveries or scheduled deliveries are a massive opportunity for B2B companies to improve their eCommerce experiences. Support th...

Send a text Jason Somerville is a 20-year eCommerce veteran and Founding Partner at GW Partners. We discuss all the challenges Jason has faced in eCommerce that has evolved from B2C to a more multichannel and B2B eCommerce format. We also discuss the investment landscape for brands and what brands can do to better set themselves up for investment and exit. Support the show

Send a text Nate Obray has three current roles, President and founder of OBV, CTO of ZAF, and as an advisor at Mobrium. Nate has a technical background but also has ventured into the business side as a founder and operator. Nate has deep experience in logistics, 3PL, and warehouse operations, all of which tie heavily to B2B eCommerce operations.  We dive into the complexities of B2B eCommerce oper...

Send a text Ryan Lee founded Nautical Commerce to democratize marketplace technology. It turned out that most distribution and B2B businesses really were operating as marketplaces but without modern marketplace technology. Hence, Nautical has focused on enabling B2B companies to automate and modernize their business models with world-class technology. Previously marketplace technology was unnattai...

Send a text We did a special episode 105 live in Boston at our annual Digital Commerce Today event with guest Bill Mirabito. Bill is a partner at Chameleon Collective, and veteran in the eCommerce industry. We discuss why B2B eCommerce often lags behind B2C eCommerce and how companies can use modern tools like iPaaS and other technologies to catch up faster. Sales reps and technology departments n...

Send a text Rick Watson is a commerce veteran with more than 20 years experience. He is both a consultant and analyst in the eCommerce industry. We cover many common reasons companies struggle with B2B eCommerce and what they can do to overcome those common themes we see over and over. Rick is an independent consultant and is especially adept at helping private equity-backed B2B companies get eCom...

Send a text Ed Kennedy has been in B2B eCommerce for almost two decades. He has seen everything from integration challenges to sales rep enablement and other common B2B eCommerce challenges. We discuss the challenges Manufacturers and distributors face in trying to modernize or adapt to B2B eCommerce. Ed discusses how distributors that aren't doing B2B eCommerce well are already far behind. W...

Send a text Lance Owide is in charge of ensuring BigCommerce is the best-in-class B2B SaaS eCommerce platform of the future. Lance helped BigCommerce through its Feedonomics acquisition and has transitioned to helping grow their B2B product offering. BigCommerce has always had a B2B eCommerce segment of customers but is now really focused on growing it more deliberately than ever. We discuss the c...

Send a text In this episode, we have the pleasure of meeting with Chris Shipferling, a veteran in the eCommerce and retail space, who is now buying and operating eCommerce businesses at South Col. South Col provides strategic advice and capital to help founders get to the next level in eCommerce. We talk about the latest changes happening in the eCommerce space, and how there is more intersection...

Send a text Paul Do Forno has spent three decades in technology as a developer, consultant, and eCommerce expert. He is now the Managing Director and eCommerce practice leader of Deloitte Digital. We discuss the evolution of B2B eCommerce and why it now requires an omnichannel approach. B2B eCommerce is now driving higher valuations on Wall Street, and as Paul said, where the money goes, everyone...

Send a text Ram Venkataraman has a 20-plus-year background in innovative technology companies such as Red Hat and now Kibo. Ram began in technology as a product-focused architect and eventually CTO. Now Ram is the CEO of Kibo, driving forward an innovative composable architecture for mid-market and enterprise companies. Kibo boasts clients like Ace Hardware that have complex BOPIS and franchise ne...

Send a text In Episode 98, we expand on what it takes to build a successful eCommerce practice for your b2b organization. Selecting the right technology partner is critical, and can easily be derailed by salespeople over-promising. We highly recommend looking into technology that has a large user base, a thriving community of partners, extensions, and other elements that make it easier to get valu...

Send a text Jason Greenwood is the Founder & Lead Consultant of Greenwood Consulting. 𝗚𝗿𝗲𝗲𝗻𝘄𝗼𝗼𝗱 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗶𝘀 𝗮𝗻 𝗶𝗻𝗱𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝘁 𝗕𝟮𝗕 & 𝗗𝗧𝗖 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆. Jason Greenwood has been in eCommerce for over 20 years, operating merchants, as well as on the agency services side. Jason has seen all facets of B2B eCommerce and helps merchants make the right strategic decisions to move forward co...

Send a text Timothy Peterson and Isaiah Bollinger are back for a solo episode on how to craft the right team for B2B eCommerce. B2B eCommerce is complex because it requires integration and leveraging multiple pieces of enterprise software, and interdepartmental collaboration. We discuss which people and departments need to be involved to make B2B eCommerce successful. Support the show

Send a text Mark Brohan is the Senior Vice President of B2B and Market Research at Digital Commerce 360. Mark has compiled the most comprehensive B2B eCommerce research and data on the top eCommerce businesses in B2B. Mark has seen the tide turn in which leadership is now embracing B2B eCommerce. It is now the challenge of implementation and success that is causing organizations to find challenges...

Send a text Bhagawat Rawat has founded several startups and is now the VP of Operations and Finance at OneScreen. AI. OneScreen. AI allows companies to hyper-target and track the effectiveness of outdoor marketing. Traditionally, outdoor marketing was considered ineffective to the rising power of digital marketing. However, recently, digital marketing has gotten more expensive and saturated. On th...

Send a text Brian Beck has written the leading book on B2B eCommerce, Billion Dollar B2B eCommerce. He has been in eCommerce for over 20 years and has seen the evolution of B2B eCommerce firsthand. Brian worked on both the agency and merchant side and is now the CEO of his agency Enceiba which focuses on Amazon for B2B. We discuss the challenges of B2B eCommerce, and why channel conflict is a misu...

Send a text Jouke de Vries has worked in many aspects of eCommerce for over 20 years. Having started as an engineer, Jouke worked his way up into product management at a B2B eCommerce platform Sana Commerce. We cover the need for customer segmentation, real time pricing integration / inventory, and other B2B eCommerce challanges in the podcast. Jouke has seen many variations of B2B eCommerce and h...

Send a text Tim Bucciarelli has spent most of his career on the merchant side in eCommerce.  Over the last 3 years he has joined the agency side at Ironplane helping merchants with eCommerce. Ironplane focuses on Magento and BigCommerce which often lead to B2B merchants. We discuss the challenges agencies face when trying to help merchants with B2B eCommerce such as discovery, architecture, and ov...

Send a text Carlos Camacho is a commerce leader at Boston scientific with more than 20 years eCommerce experience. He has experience leading projects to create best-in-class online shopping experiences in highly competitive B2B and B2C industries. We talk about the hurdles larger organizations have in getting their B2B channels to be effective via eCommerce. Support the show