Buena Vista Creative

The Happy Customer Channel

Business EN ↓ 122 episodes

YouTube and Podcast series around providing excellent customer service to any industry.

Author

Buena Vista Creative

Category

Business

Latest episode

Jul 8, 2026

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Episodes

EP. 61 - David Schull | Life, Lessons, and Career Stories 31.10.2024

He shares powerful life lessons from his experiences in these diverse fields 🏈 We also dive into his close relationship with Mario Cristobal, the head coach of UM Football, exploring how their friendship has shaped his perspective on leadership and success both on and off the field. 🎾 Plus, hear the inspiring story of his daughter's rise as a professional pickleball player and how her journey ha...

EP. 60 - Robert "Raven" Kraft | The Runner's Song 24.10.2024

Raven shares the inspiring story of his life, from running 8 miles every day on Miami Beach for over 47 years to creating music that moves hearts. 🏃‍♂️🎶 Join us as we dive into the challenges Raven has faced and how he continues to push forward, living with purpose and passion. Whether it’s through running, music, or life’s toughest moments, Raven’s story is full of perseverance and the lessons...

EP. 59 - Gonzalo Di Paolo | Inside the Marvel Universe 17.10.2024

We take a deep dive into the Marvel Universe, exploring everything from its blockbuster movies and series to its major successes and upcoming projects. Gonzalo also shares insights into his passion for Marvel statue collecting and provides a fascinating look into the comic book collecting industry. Tune in for a journey through the past, present, and future of Marvel.

EP. 58 - Mike JoJo | The Origin & Art of JOJO Tea 10.10.2024

Mike takes us on an inspiring journey through the origins of JOJO Tea, sharing how his passion for tea evolved from a personal practice into a thriving business. Discover the fascinating history of tea, and how these time-honored traditions shaped Mike's approach to crafting JOJO Tea. We also dive into unique tea facts, the philosophy behind tea culture, and how Mike's commitment to quality has he...

EP. 57 - Joe Sigona | Men's Health & Performance 03.10.2024

With over six years of experience in Men's health and fitness, Joe shares his journey from New Jersey to Miami and how he's empowering men to stay at the top of their game, both physically and mentally.

EP. 56 - Eddy Arriola | Vince McMahon: The Mastermind 24.09.2024

We dive into the legendary career of Vince McMahon, the mastermind who transformed wrestling into the global entertainment juggernaut it is today. We explore his early days in the wrestling business, his legacy in the entertainment industry and thoughts on the upcoming documentary, "Mr. McMahon", that will capture the journey of a true business icon.

EP. 55 - Liz Roca: Tour Marketing & Agency Life 19.09.2024

Liz takes us through her incredible journey in the world of marketing and agency life, starting with her early days at the Miami Herald, transitioning to work with the Miami Heat, and now organizing tours for some of the world's biggest musical artists. We discuss the challenges and excitement of working behind the scenes in the entertainment industry, her experiences in marketing at the highest l...

EP. 54 - Kenny Sager: The Owner of Austin Burke 12.09.2024

Kenny shares his incredible journey of moving from New York to Miami, and how he became involved with the legendary Austin Burke brand. Tune in as we discuss Kenny's life stories, his insights on achieving success, and what makes him such a standout salesman. He also shares stories about some of his famous customers, his connection with the Miami Heat, and valuable advice for anyone looking to exc...

EP. 53 - Dr. Carter Burrus: Miami Legend 06.09.2024

Discover the untold stories of a man who has shaped countless lives in the classroom and on the field, and gain unique insights into the wild beauty of the Everglades, a place Dr. Burrus knows like the back of his hand. Whether you're interested in education, sports, or nature, this episode has something for everyone.

EP. 52 - Nick Molina | Self-Made Hustle: Journey of an Entrepreneur 29.08.2024

Nick's journey began in the gym as a personal trainer, where he honed his sales skills and discovered his passion for business. From there, he caught the "entrepreneur bug" and embarked on a path that led him to build and buy multiple successful businesses across retail, real estate, e-commerce, and online ventures.

EP. 51 - RESILIENCY 08.08.2024

Resilience is the ability to withstand adversity and bounce back from difficult life events. It's a crucial trait for success in any field, and our guests have demonstrated it time and again in their personal and professional lives. Join us as we highlight compelling stories of perseverance and determination from some of our past guests: Jim Sayih - 00:37 Ed Newman - 04:15 Brian Hanely - 06:31 Pat...

EP. 50 - Fashion at the Olympics: Hits and Misses with Frank Judd 02.08.2024

Find out Frank's best and worst fashion moments from the Summer 2024 Games.

EP. 49 - Brian Pla | Revitalizing Health: Exploring Better Health & Wellness 26.07.2024

Join us as Brian shares his journey in the health and wellness industry and discusses the groundbreaking advancements at Gentera. We delve into the latest in stem cell therapy, innovative anti-aging treatments, and the future of healthcare.

EP. 48 - Mike Nicoll | The Spoils: Selling the Future of American Basketball 18.07.2024

As a passionate basketball enthusiast, Mike delves into the journey of creating this powerful film, sharing the inspiration and challenges he encountered along the way. In our discussion, Mike reveals the driving force behind making the documentary and the message he hopes to convey to his audience. We also explore the intricate business of high-school basketball, the intense world of recruiting,...

EP. 47 - Oscar Torre | A Cuban Actor's Journey: Navigating Success and Struggles 04.07.2024

Oscar shares his incredible journey from his early days in Miami to making it in the competitive world of Hollywood. Hear firsthand about the struggles and triumphs he faced along the way, the pivotal moments that shaped his career, and the stories behind his most memorable moments coming up as an actor.

EP. 46 - Nelson Flores-Giacometto | Buena Vista Creative: Agency Life. Hospitality. Cannabis. 27.06.2024

Join us as we delve into the world of marketing and discuss proven marketing best practices, insights into the hospitality industry and the emerging cannabis market and its unique challenges. We also cover effective social media marketing strategies.

EP. 45 - Jim Sayih | Beyond the Badge: Special Compass, Bodybuilding & Service 23.05.2024

From flexing muscles as a competitive bodybuilder to enforcing the law with the Miami Police Department, and later founding the impactful nonprofit organization, Special Compass, Jim's journey is nothing short of inspirational. Join us as Jim shares tales from his days in the Air Force, his journey as a weight lifter and bodybuilder, serving the community in nutrition and fitness, and lessons lear...

EP. 44 - Frank Judd | Fashion, Fragrance, Frank & Football: Style Insight + The 2024 Met Gala 16.05.2024

We are joined by special guest Frank Judd, Director of Talent Acquisition at Inktel and former talent at Ralph Lauren. With his extensive expertise in both fashion and fragrance, Frank brings valuable insights into the latest trends, designer movements, and best practices for cologne application. This episode also features an exclusive look at the Met Gala 2024, a pinnacle event for fashion enthus...

EP. 43 - Samuel Baum | Miami Beach Magic: Inside BeyBey, Red Bull & Hospitality 10.05.2024

Sam, known as the "Engine of Manifestation/Creative Instigator," joins us to discuss Miami Beach's vibrant culture, nightlife, and the food, beverage, and hospitality business. We explore his fascinating journey from his marketing days at Red Bull to establishing the unique BeyBey experience.

EP. 42 - Cheick Mbengue | The Art of Lifestyle: D'USSÉ, Roc Nation, Suitsupply & DJing 25.04.2024

Tune in to this exclusive episode of The Happy Customer Channel, where we dive deep with Roc Nation & D'USSÉ Ambassador, Cheick Mbengue. A man of many talents, Cheick is not only a celebrated DJ and stylist but also a renowned lifestyle specialist. Join us as we explore the ins and outs of the luxurious cognac brand D'USSÉ, and get a closer look at Cheick's influential role in its promotion. I...

EP. 41 - Matthew Hertz | Unboxing the Future: eCommerce 3PL + Subscriptions 21.03.2024

Dive deep with us as we explore the complex world of eCommerce logistics, uncover the challenges of fulfillment, and discuss the cutting-edge technologies that are revolutionizing how products reach your doorstep. We also delve into the world of collecting baseball cards. Discover the dynamics of the baseball card collection market, the impact of eCommerce on this unique hobby, and how technology...

EP. 40 - Nelio Cuomo Costa | The Iron Claw Critique 14.03.2024

Our esteemed guest, Nelio Cuomo Costa, the visionary owner of Coastal Championship Wrestling, shares his unique insights and critique of the film, offering an unparalleled perspective on the themes of ambition, legacy, and the relentless pursuit of greatness.

EP. 39 - Ed Newman & Holly Newman Greenberg | The Making of 'Warrior Judge' 07.03.2024

This biography sheds light on Ed Newman's illustrious career and explores the profound impact of his life's work on those closest to him. Through candid conversations, we uncover the inspiration behind the book, the challenges faced during its creation, and the powerful messages they hope to share with the world. Join us for an intimate journey into the life of a man who has worn many hats - from...

EP. 38 - Ramiro Ortiz | Muhammad Ali vs. Sonny Liston 21.02.2024

Show Sponsors: Buena Vista Creative: https://www.buenavistacreative.com Buena Vista Creative is a digital marketing agency based in Miami, FL offering marketing strategies/solutions to businesses. Services include podcast production, social media management, content creation, graphic design, branding, web design, photography and more. Inktel Contact Center Solutions: https://www.inktel.com Inktel...

EP. 37 - Jocelyn Borgella | Tackling Life Off the Field 07.02.2024

Jocelyn Borgella, Former Retired NFL Player and Author, joins the show to discuss his new book " First Football Player of Haitian Descent to be Drafted in the NFL." Pick Up and Read "First Football Player of Haitian Descent to be Drafted in the NFL": https://www.amazon.com/Football-Player-Haitian-Descent-Drafted/dp/B0C6P8GGQ4

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