Buena Vista Creative

The Happy Customer Channel

Business EN ↓ 122 episodes

YouTube and Podcast series around providing excellent customer service to any industry.

Author

Buena Vista Creative

Category

Business

Latest episode

Jul 8, 2026

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Episodes

EP. 86 - Iman Jalali | Building Deals, Building Success 04.09.2025

From making the right deals to building the right mindset, Iman shares actionable insights that every entrepreneur, investor, and business professional can use. You’ll learn: • How to approach multi-family and real estate investing strategically • Why mindset is the key to success in business and life • How to use social media (especially X/Twitter) to grow influence and close deals • Behind-the-s...

EP. 85 - Aakash Shah and Sonny Goyal | Private Equity Uncorked 28.08.2025

Both Aakash and Sonny share the highs, lows, and lessons of growing businesses, exiting to private equity, and navigating the shift from entrepreneur to investor. From negotiating deal structures and keeping company culture intact, to the surprises of fees, consultants, and financial engineering, this candid conversation pulls back the curtain on an industry often seen as mysterious. You’ll hear:...

EP. 84 - Frank Judd | Fashion Forecast 07.08.2025

From the runways to your IG feed, Frank shares: 🧵 The fashion houses he's loving right now 🔥 Summer 2025 fashion trends to watch 📱 How TikTok & Instagram are shaping style 🎨 His favorite fashion icons & style inspirations 👕 What’s “in” vs. what’s “out” this season Whether you're into high fashion, streetwear, or just want to upgrade your summer fit, this episode is packed with insight...

EP. 83 - Steve Nudelberg | Moving the Needle 31.07.2025

Forget the sleazy tactics and hard closes. Steve shares why the future of sales is human — and how likability, relationships, and mindset separate the amateurs from the pros. 🎯 Topics Covered: • Why people buy people, not products • The misunderstood art of business development • How to master the mundane and create a daily process • Sales leadership, team culture & why most orgs fail their s...

EP. 82 - King Tetrus | The Rise of King Tetrus 17.07.2025

King Tetrus shares his origin story—from childhood dreams to becoming a respected name in the Miami rap scene. We dive into how he found his voice as an artist, what inspires his lyrics, and the role of family, identity, and culture in shaping his message. But this isn’t just about beats and bars—we go deep into the business of being a rapper in 2025. From music marketing, building a team, brandin...

EP. 81 - Sergio Rodriguez | BKFC: No Gloves, No Limits - Bare Knuckle Fighting Championship 10.07.2025

Join us as we explore: 🥊 The evolution and rise of BKFC 📈 What’s fueling the surging popularity of the sport 🌍 How BKFC is changing the fight game worldwide 🎥 Big names like Conor McGregor and Mark Wahlberg entering the conversation 🧠 Behind-the-scenes insights from Sergio on the organization’s vision, strategy, and next moves Whether you're a hardcore fight fan or just curious about the fast...

EP. 80 - Dr. Carlos De La Hoz, Neomedicine Institute | Should You Be Storing Stem Cells? 12.06.2025

We break down the basics: what stem cells are, why and when you should consider storing them, and the future of stem cell treatments. We also dive into the myths, the medical differences between U.S. and offshore options, and the role of big pharma and insurance in this evolving space. Whether you’re new to regenerative health or exploring next-gen wellness solutions, this episode is packed with i...

EP. 79 - Rudy Gil | From the Stage to the Soul 05.06.2025

Rudy opens up about his journey into music, the rise of freestyle in Miami, the culture that shaped a generation, and how his passion for performing has never faded. Whether you’re a fan of old-school freestyle, grew up in the Magic City, or just love a good music story — this one’s for you.

EP. 78 - Matthew Hertz | Tariffs, Trade & DTC: What Brands Must Know in 2025 29.05.2025

From looming tariff hikes to bonded warehouses and free trade zones, Matthew gives DTC brands practical advice on how to adapt. He explains which verticals are getting hit the hardest, what smart brands are doing to protect margins, and what the 3PL space looks like heading into the back half of 2024. Don't miss this if you're in e-commerce, logistics, or running a DTC brand.

EP. 77 - Randall Bailey | The Knock-Out King 22.05.2025

From growing up fighting on the streets to knocking opponents out cold in the pros, Bailey opens up about his journey through boxing’s highs and lows. We get into the dark side of the business, shady promoters, his bout with Mike Jones, and why he believes many fighters get left behind after retirement.

EP. 76 - Coach Jim Larrañaga | Inside the Game with Coach Larrañaga 08.05.2025

Coach L reflects on his incredible journey at The U, including leading the Hurricanes to their first-ever Final Four appearance in 2023. He shares powerful insights into what it takes to build a winning culture, develop star athletes, and manage a successful team in the modern era of NIL, transfers, and media attention. From coaching future NBA talent to navigating the evolving landscape of colleg...

EP. 75 - Rob Finkelstein | Alumni Direct: Helping Athletes Build What's Next 24.04.2025

Rob shares why he started Alumni Direct, the gaps he saw in post-athletic career support, and how his platform is providing tools, mentorship, and community to help alumni - especially former athletes - thrive in their next chapter. We dive into: The mental shift from athlete to entrepreneur or professional ✅ Financial planning and building a strong foundation ✅ The impact of NIL (Name, Image, L...

EP. 74 - Renee & Roxanne Pasquarella | 70 Years of Frankie's Pizza 17.04.2025

For over 70 years, Frankie’s Pizza has been serving up more than just iconic square slices - it’s been dishing out love, tradition, and a legacy of service that’s stood the test of time. From the origin story of their parents’ dream, to lessons on running a successful family business, to how Miami has evolved over the decades - Renee and Roxanne share it all. Whether you’re a local, a pizza lover,...

EP. 73 - Ryan Finkelstein | Locked On Mets 10.04.2025

Ryan takes us through his journey into sports media and podcasting, what it’s like hosting a daily show for one of MLB’s most passionate fanbases, and gives us his expert insight into the current state of the Mets, the future of the franchise, and the overall state of Major League Baseball. We dive into MLB’s new rule changes, player development, front office decisions, and what being a true baseb...

EP. 72 - Manning Sumner | NO DAYS OFF | The Big Dawgs: With Manning Sumner 26.03.2025

Manning shares how he built Legacy Gyms, launched his premium water brand No Days Off, and mastered the art of branding, business, and leadership.

EP. 71 - Adam Jones | A Life in Baseball, Japan, & Beyond 14.03.2025

Adam opens up about his rise to the Major Leagues, career highlights, and the keys to success that shaped him into one of baseball’s most decorated players. We also explore his experience playing pro baseball in Japan, the cultural differences, and what it was like adapting to a new league. Adam shares insights on his current life in Barcelona, his transition after baseball, and his passion for gi...

EP. 70 - Derick G | Hip-hop, Storytelling & Digital Media 27.02.2025

In this episode, Derick G opens up about his journey from the early days of Miami hip-hop and car culture to becoming a leading photographer, creative director, and content creator in the industry. In This Episode: • Discover Derick G’s inspiring story and how he broke into the industry • A deep dive into the evolution of Miami car and hip-hop culture. From the gritty 90’s to today • Insightful di...

EP. 69 - Noah Ohlsen, CrossFit Games Athlete | Happy But Hungry 20.02.2025

Noah shares his insights on the current state of CrossFit, what it takes to compete at the highest level, and practical workout advice for athletes of all levels. We also dive into his latest venture - the "Happy But Hungry" Run Club, and how he balances strength training, endurance, and recovery. Whether you're a CrossFit athlete, fitness enthusiast, or just love training, this episode is packed...

EP. 68 - Castrello "JJ" Goicoechea & Benny Bueno | Miami Jai Alai Legends 30.01.2025

These former Miami Jai Alai pros take us on an exhilarating journey through their careers, sharing incredible stories from their playing days, insights into the history and culture of Jai Alai, and an honest look at the current state and future of the sport. 🏆 What was it like playing at the peak of Jai Alai’s popularity? 🔥 How has the game evolved over the years? ⚡ Can Jai Alai make a comeback...

EP. 67 - Jason Schlenker | Mastering the Art of Sales 23.01.2025

With over 26 years of experience in the industry, Jason shares his insights, strategies, and lessons learned from his journey to the top. Topics Covered: ✅ How to be successful in sales ✅ The key traits of top-performing salespeople ✅ Insights on hiring and training a great sales team ✅ Jason’s journey to becoming a sales leader ✅ The mindset and strategies that drive long-term success Whethe...

EP. 66 - Felipe Rodriguez | 2025 Tech-World Insights 19.12.2024

We also explore Miami's rise as a future tech hub, discussing how the city is shaping up to become a powerhouse for innovation and technology. 🚀 Topics Covered in This Episode: Blockchain: What's next? Willow and its role in tech's future ChatGPT, OpenAI, and AI advancements Miami's potential as a global tech hub Felipe's predictions for technology in 2025 If you're passionate about technology, i...

EP. 65 - EJ Martinez | Subby's Subs & Power Pizzeria 05.12.2024

EJ shares his unique journey from his early days as a DJ to working in realty and ultimately becoming a successful entrepreneur. We discuss how his passion for hospitality drove him to establish his own businesses and the hard work that went on behind the scenes to make his vision a reality. EJ opens up about the challenges and triumphs of starting a sub shop, his philosophy on hospitality that sh...

EP. 64 - Gale Sayers Nelson | Big Brothers Big Sisters of Miami 28.11.2024

Gale shares his incredible journey and unwavering passion for helping youth make better choices and inspiring the Miami community. Discover the impactful work of Big Brothers Big Sisters of Miami, as Gale reveals his powerful mission to "get to kids before they get arrested." Learn about the importance of building meaningful relationships, the behind-the-scenes magic of the organization, and the b...

EP. 63 - Christopher Hunter | Beverage, Business, & Balance 14.11.2024

Known for his innovative work in the beverage industry, Christopher shares his story, from the chaotic early days of co-founding Four Loko to launching Koia, a health-focused plant-based beverage brand. Christopher opens up about the challenges and successes he's encountered along the way, revealing insights into the alcohol and wellness industries. He also discusses his beliefs and philosophy aro...

EP. 62 - David W. McCombie, III | The Art of the Deal 07.11.2024

Join us as David shares his invaluable expertise on growing, improving, and selling companies within the middle-market sector. With years of experience as a business consultant and strategic advisor, David offers a behind-the-scenes look at what it takes to scale businesses, prepare them for sale, and maximize their value.

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