The GSD Show

Most HR software is boring. Chris Ronzio built one people actually recognize. Chris is the founder and CEO of Trainual, an HR and operations platform used by more than 10,000 companies, including the Phoenix Suns. He has built one of the most recognizable brands in HR tech by turning documentation, SOPs, and training into something scalable and strategic. In this episode, Mike and Chris break down...

CEOs need a true number two who can translate vision into execution, protect the culture, and tell the truth in private when it matters most. Cameron Herold is a bestselling author, the founder of COO Alliance, and former COO who helped scale 1 800 GOT JUNK from $2 million to $106 million. In this episode, Cameron breaks down what the number one and number two roles really mean, why the CEO and CO...

One successful business decision can cost you everything else if you are not intentional. In this episode of the GSD Show, Mike Arce sits down with Scott Donnell, CEO of Fig & Eagle, an entrepreneur who has built ten companies, served over ten million customers, and generated hundreds of millions in revenue. Scott breaks down why most founders unknowingly cap their growth through exhaustion, h...

Most businesses don’t struggle because of bad marketing. They struggle because the experience doesn’t work. In this episode of the GSD Show, Mike Arce sits down with Joe Polish, founder of Genius Network and one of the most respected minds in direct response marketing and relationship-driven growth. Joe has spent decades helping entrepreneurs build businesses that grow through results, referrals,...

Every sales objection you hear is predictable. If you know what to listen for, you can spot it long before it ever comes up. In this episode of the GSD Show, Mike Arce sits down with Cole Gordon, founder and CEO of Closer.io. Cole has trained and advised thousands of closers, sales managers and one of the most respected sales trainers in the high-ticket space. Cole discusses the seven limiting bel...

This business was making $360k a year and made a $1.5M growth move in 18 minutes. Not by selling more. Not by marketing harder. By fixing one overlooked number. In this episode of the GSD Show, Mike Arce breaks down a real client case where a simple shift in retention completely changed the financial trajectory of the business. Using live math and clear CEO logic, Mike shows how focusing on churn...

The difference between businesses that scale and those that stall isn’t effort or strategy. It’s customer clarity. In this episode of the GSD Show, Mike Arce sits down with Kaelin Poulin, former founder of Lady Boss, a brand that scaled to over 700,000 customers. Kaelin breaks down how deep customer understanding is built long before ads, funnels, or launches through real conversations, lived expe...

Most business advice fails not because it is bad, but because it is applied without the right thinking. In this episode of the GSD Show, Mike Arce breaks down why copying strategies, tools, and tactics almost always leads to frustration. Using clear analogies and real operator examples, Mike explains how principle-based thinking creates better decisions across marketing, sales, retention, and lead...

Most business owners are active on social media but see little to no return because they focus on the wrong inputs. In this episode of the GSD Show, Mike Arce sits down with Daniel Iles, a social media strategist who has generated millions of views and helped professionals turn content into real business leverage. Daniel breaks down how platforms actually reward content, why most creators waste ti...

Most sales problems do not show up at the close. They are created much earlier by how conversations are led, how trust is built, and how pressure is handled. In this episode of the GSD Show, Mike Arce sits down with Jeremy Miner, a sales trainer who has worked with hundreds of thousands of sales professionals across industries, to break down why scripts collapse under real-world pressure and why o...

You can hire more people, pay higher salaries, and still feel stuck if your leadership fundamentals are wrong. In this episode of the GSD Show, Mike Arce breaks down why “I can’t find good people” is usually not a talent problem but a leadership and empowerment problem. He explains the difference between delegation and empowerment and why hiring for cost instead of competence forces micromanagemen...