The Gartner Talent Angle

HR leaders are still experimenting with ways to support collaboration, connectivity and performance in response to a transforming global work environment. Martha Delehanty, Chief People Officer at Commvault, joins the Talent Angle and shares insights on how to equip employees for ongoing success to help leaders sustain high performance across the organization. She identifies the opportunities and...

From the emergence of GenerativeAI to widespread adoption of hybrid work, HR leaders are increasingly called upon to lead their organizations through uncertainty. Authors Nathan Furr and Susannah Harmon Furr join the Talent Angle to explain why uncertainty should be associated with opportunity, not anxiety. They detail how organizations can navigate uncertainty to drive transformation and innovati...

Organizations today are grappling with how to manage the merging of peoples' work and personal lives. With many organizational processes and structures not fully accounting for the human impact they have on their employees' lives, organizations are now looking for a better approach to the way we work. Peter Aykens and Sari Wilde, two leaders of the Gartner HR practice, offer a new, human-centric,...

The mandate for and position of HR have evolved since the COVID-19 pandemic began, and these trends are only accelerated by continually shifting employee expectations.  Lynanne Kunkel, chief HR officer (CHRO) of Vail Resorts and member of  Gartner's CHRO Global Leadership Board , shares her vision for how the HR function can strive for excellence while facing ongoing pressures in this new environm...

There are three key changes impacting today's labor market – a changing workforce composition, evolving attitudes towards work, and new tools and technologies to empower employees and candidates. HR leaders must understand the implications of these changes as they set talent strategies and build out capabilities for their organizations. Gad Levanon, Chief Economist of the Burning Glass Institute,...

The proliferation of remote and hybrid work has forced managers and HR leaders to rethink how they keep tabs on workforce productivity. Meanwhile, emerging technologies like Generative AI have raised expectations for what future productivity can look like. While productivity has always been elusive to define and measure in the context of knowledge work, today's environment has further challenged o...

The rapid proliferation of HR technology has presented exciting opportunities while forcing HR leaders to make some difficult choices.  Marcia Morales-Jaffe offers a path forward and shares insights from her experience as the former chief people officer of PayPal and World Fuel Services. Morales-Jaffe outlines how HR leaders can make the most of their technology investment and discusses the role t...

According to the 2020 Gartner Well-Being Benchmarking Survey, 70% of companies have introduced new well-being benefits or increased the amount of existing well-being  benefits  in response to the COVID-19 pandemic. To sustain momentum in developing a healthy workforce, organizations must continue to create an environment where employees value well-being. Dr. Richard Safeer, author of "A Cure for t...

As e mployees rethink the role that work has in their lives, organizations must similarly reimagine how they engage and retain employees. Author and commitment expert Joe Mull makes the case that employees do a great job when they believe they have a great job. Mull joins the  Talent  Angle to share insights from his book "Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of...

As organizations continue to face fierce competition for talent, HR leaders have upheld internal mobility as a lever to retain talent, yet many  employees remain unaware of the career opportunities in their organization.  In this episode of the Talent Angle, Helen Tupper illustrates how championing squiggly careers  — or nonlinear career paths —  can deliver on the promise of internal mobility by...

As members of Gartner's CHRO Global Leadership Board, Medtronic's Carol Surface and GE's Kevin Cox were both involved in creating the original  Model of the World-Class CHRO  in 2017. They  join host Peter Aykens on  the Talent Angle to discuss what's changed in the recent update. They reflect  on what  originally inspired them to create the model,  its  legacy to date, and why it was due for a re...

The 4-day work week has gained momentum in recent years, but has not yet entered the mainstream. Alex Soojung-Kim Pang, Global Programs Director at 4 Day Week Global, joins the Talent Angle to explain why organizations should consider experimenting with new ways of working. He highlights the importance of rest for human creativity and problem solving, and outlines how a shortened work week can unl...

The hybrid world has upended traditional norms around the role of the office.  Author Julia Hobsbawm joins the Talent Angle to discuss how  talent management leaders  can apply the insights from her book, "The Nowhere Office: Reinventing Work and the Workplace of the Future,"  to take  advantage of the  emerging   opportunities created by hybrid ways of working . Hobsbawm argues we are in a new er...

Technology is advancing at a breakneck speed, presenting both new opportunities and challenges for organizations. Ismat Duckson Aziz, Kemper CHRO and Chief Administrative Officer, joins the Talent Angle to discuss how CHROs can shape the technology strategy of their organization. She explains how CHROs can overcome the anxiety that comes with diving into the rapidly changing environment of technol...

As the global workforce continues to age, it is increasingly vital for organizations to have both efficient succession plans and effective knowledge sharing between their employees. Julie Berko, Director of the Office of Human Resources at the National Institutes of Health (NIH), joins the Talent Angle to discuss how organizations can leverage data to enable knowledge sharing and simplify successi...

Drawing on their professional and academic experience, Ravin Jesuthasan and John Boudreau argue the current work "operating system" is increasingly unable to meet the needs of employees and employers. They join the Talent Angle to discuss their new book, Work Without Jobs: How to Reboot Your Organization's Work Operating System, and the opportunities for HR to shape a new vision for the future of...

Dart Lindsley, the head of global process excellence for people operations at Google, joins the Gartner Talent Angle to share why he thinks work is one of the least designed products on the market today. Dart argues that if HR leaders applied design principles to work they would view employees not as inputs to production but rather as customers buying the experience of work. This reframing of the...

Mark C. Crowley joins the Gartner Talent Angle to discuss why today's unparalleled workplace challenges prompted him to release a second edition of his book, "Lead from the Heart: Transformational Leadership for the 21st Century" more than a decade after it was first published. Backed by scientific findings on employee motivation, Crowley outlines common misconceptions about leading from the heart...

As many organizations struggle to keep pace with technological innovations, digital transformation is a top priority.  Gerald Kane, professor of information systems at the University of Georgia's Terry College of Business, joins the Gartner Talent Angle to explore the opportunities these digital disruptions create and to inspire HR leaders to approach digital transformation with confidence. He exp...

Author Caleb Gardner argues that while change has been constant for some time, organizations are still unprepared to address it. In his latest book, "No Point B: Rules for Leading Change in the New Hyper-Connected, Radically Conscious Economy," Gardner lays out his vision for how organizations should approach change in the new environment. The founder of the consulting firm 18 Coffees joined the G...

Entering 2024, executives face a volatile business environment, sustained talent shortages, rapid technological advancements and a workforce with intense change fatigue. As organizations seek to capitalize on new opportunities in the year ahead, CHROs must help navigate unforeseen challenges and difficult tradeoffs. In this episode of the Talent Angle, Gartner's Peter Aykens and Emily Rose McRae s...

In 2023, expert guests joined the Gartner Talent Angle to lay out their visions for the future of jobs, the office and HR. Marshall School of Business professor Dr. John Boudreau and Mercer's Transformation Services global leader Ravin Jesuthasan propose a new work "operating system" based on deconstructed work and deconstructed talent. Author Julia Hobsbawm offers advice on how organizations shou...

While hybrid work, new technologies and evolving skills needs are changing how work gets done, what motivates employees remains constant. Author and psychologist Ron Friedman joins the Gartner Talent Angle to share how the latest findings in behavioral psychology can be applied throughout organizations. Friedman shares insights from his books "Decoding Greatness" and "The Best Place to Work" along...

In 2023, expert guests joined the Gartner Talent Angle to  share their advice about key drivers of employee engagement, retention and performance: flexible work, wellbeing and internal mobility. Stanford professor Nicholas Bloom discusses the impact of flexible work on employee productivity and on organizations' bottom lines. Siemens chief people and sustainability officer Judith Wiese shares how...

Business leaders today are struggling with managing their wellbeing, working with other leaders and mitigating their blind spots. Gartner analyst Rob O'Donohue joins the Talent Angle to discuss his research on how the most successful leaders succeed, despite rising employee burnout and employee-employer mistrust. Rob offers advice for how leaders can manage their workloads and take care of their o...