Source

The Future of the Firm

Business EN ↓ 100 episodes

Conversations with experts that explore the big trends shaping the professional services industry.

Author

Source

Category

Business

Latest episode

Jun 29, 2026

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Episodes

The Future of Human Capital Consulting 11.03.2025

Lesley Uren, Global CEO of Consulting for Korn Ferry , caught up with Emma Carroll, Source ' s Head of Content, on the latest episode of The Future of the Firm podcast to discuss where the hot spots and challenges in human capital consulting are today, and w here clients' needs are set to shift in this space.   Lesley share s her insight on the following matters and more:   Volatility in the marke...

The impact of Trump's policies on professional services—deglobalisation, decarbonisation, demographics, and digitalisation 28.01.2025

Michael McMahon, Professor of Economics at University of Oxford , and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast to debate the potential impact of President Trump's policies on professional services via the four global megatrends of deglobalisation, decarbonisation, demographics, and digitali...

Trends and opportunities for firms in 2025 21.01.2025

Source's CEO , Fiona Czerniawska , and Director of Market Trends , Catherine Anderson , caught up with Emma Carroll, Head of Content, on the latest episode of The Future of the Firm to discuss trends and opportunities for consulting firms in 2025.   Fiona and Catherine share their insights on the following matters and more:   They predict increased demand for technology, risk, and HR & change work...

Transforming service delivery 07.01.2025

Wavestone's Neil Sharp, Head of Proposition and Go to Market , and Uta Niendorf, E x C om Member and Partner for Digital Customer in Germany , caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast.       Uta and Neil shared their insights on the following matters and more:       D ata collection is central to producing seamlessly integr...

The impact of private equity investment on the audit market 10.12.2024

Ryan Piper , Global CEO at Morison Global , and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast.         Ryan and Fiona shared their insights on the following matters and more:       The impact of PE funding on the use of technology in audit firms, in particular looking at how AI can make an impac...

Trends and opportunities in the financial advisory market 26.11.2024

David Blower s , Co-President of the Financial Advisory Practice at Kroll , and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast.       David and Fiona shared their insights on the following matters and more:       While deals tend to drop off during more turbulent times, it all comes down the qual...

Shifting social expectations and value creation in organisations 12.11.2024

Alison Grigg and Kerry Grigg, Managing Partners at Multiple Group , and Fiona Czerniawska, CEO of Source, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast.     Alison, Kerry, and Fiona shared their insights on the following matters and more:       The dangers of social washing and h ow demographic change is driving increased accoun...

The Future of the Risk Services Market 29.10.2024

Sam Samaratunga , Global Head of Risk Services at PwC , and Fiona Czerniawska, CEO of Source , caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast .   Sam and Fiona shared their insight s on the following matters and more:     Many clients think their leaders aren't quick enough to respond, but Sam stresses the importance of taking ri...

Innovation in the consulting industry - what do clients want? 01.10.2024

Fiona Czerniawska , Source's CEO and Emma Carroll, Source's Head of Content, discuss innovation in professional services firms , on the latest episode of our The Future of the Firm podcast .     They discussed the following and more:       When clients think about the types of innovation they see from firms they talk about blue - sky thinking , best practice s that they can apply in their organisa...

Should consulting be regulated? 17.09.2024

Fiona Czerniawska , Source's CEO, and Margaret Cameron-Waller , Associate at Source, caught up with Emma Carroll, Source's Head of Content, on the latest episode of our The Future of the Firm podcast to discuss the thorny issue of whether consulting should be regulated.   Fiona and Margaret shared their insight on the following matters and more:     If regulation is needed, then there is a decisio...

The Role of AI in Tax Services, Marna Ricker, EY. 03.09.2024

Marna Ricker, Global Vice Chair for Tax at EY , and Fiona Czerniawska, CEO of Source , caught up with Emma Carroll, Head of Content at Source, on the latest episode of our The Future of the Firm podcast .   Marna and Fiona shared their insight on the following matters and more:     Clients say that choosing where to start implementing AI in the ir tax operations is tricky. S omething simple and re...

Outcomes-Focused Ecosystems, Greg Sarafin, EY. 20.08.2024

Greg Sarafin, Global Vice Chair , EY Partner Ecosystem , caught up with Fiona Czerniawska, CEO of Source , on the latest episode of our The Future of the Firm podcast .     Greg and Fiona shared their insight on the following matters and more:     Clients want firms to help them drive their business outcomes, and increasingly take joint responsibility for those outcomes . T hat includes bringing a...

Quality thought leadership: more critical than ever? 06.08.2024

Fresh from t he publication of Source's latest Quality Ratings of Thought Leadership report, Natasha Cambell, Principal Thought Leadership Consultant ; N icola Kostrzewska , Thought Leadership Consultant ; and E mma Carroll, Head of Content , g e t together to debate today's big thought leadership trends . They also discuss exactly how  firms can improve the differentiation , appeal , resilience,...

Leading as a CMO in legal services, Jon Brewer, Orrick LLP. 09.07.2024

Jon Brewer, CMO of global law firm Orrick and European P resident of the Legal Marketing Association , caught up with E mma Carroll, Source's Head of Content, on the latest episode of our The Future of the Firm podcast .     Jon shared his insight on the following topics and more:       How the role of the CMO in legal services has evolved, including becoming an advisor to the C E O and being more...

The tech consulting market – trends and opportunities 24.06.2024

Ismail Amla , Global Practice Leader at Kyndryl, and Fiona Czerniawska, CEO of Source , caught up with E mma Carroll, Source's Head of Content, on the latest episode of our The Future of the Firm podcast .   Ismail and Fiona shared their insight on the following matters and more:     Demand for support with AI, new regulation, innovation, and sector-specific digital transformation are all driving...

Partner hiring trends in professional services—the gender diversity lens, with Helen Tudor, Sheffield Haworth 14.06.2024

Helen Tudor, MD of exec utive search organisation, Sheffield Haworth , and Fiona Czerniawska, CEO of Source , caught up with E mma Carroll, Source's Head of Content, on the latest episode of our The Future of the Firm podcast. Hel e n and Fiona shared their insight on the following matters and more:     There has been a decline in the proportion of female partners appointed , from 29% in 2022 to 2...

Trends in the Restructuring Market 16.04.2024

Richard Fleming, European Head of Restructuring at Alvarez & Marsal, and Margaret Cameron-Waller, Associate Consultant at Source, caught up with Emma Carroll, Source's Head of Content, on the latest episode of our The Future of the Firm podcast.  Richard and Margaret shared their insight on the following matters and more:   Hotspots for restructuring work currently include Germany, France, the UK...

The Economics of Climate Sustainability with Alexander Teytelboym, University of Oxford 03.04.2024

Alex Teytelboym, Professor of Economics at the University of Oxford and Director of their Business Economics Programme , and Fiona Czerniawska, Founder & CEO at Source, caught up with Emma Carroll, Source's Head of Content, on the latest episode of our The Future of the Firm podcast. Alex and Fiona shared their insight on the following matters and more:  Climate change can be viewed as a failure o...

Reinventing your firm with AI, with James Byles, Deloitte 19.03.2024

James Byles, Partner & UK AI Service Delivery Transformation Leader at Deloitte, caught up with Emma Carroll, Source's Head of Content, on the latest episode of our The Future of the Firm podcast.  James shared his insight on the following matters and more:   Clients are asking questions about how firms are using AI themselves, including how they are dealing with risk, data, and adoption of this t...

Rethinking Digital Talent in an AI-Ambitious World, with Gianluca Barletta, PA Consulting 06.02.2024

As the age of the ubiquitous, AI-enabled organisation draws closer, leaders need to think differently about talent. New roles are emerging, existing ones becoming broader, and people across the board will need to be reskilled. We discuss how all this can be achieved by firms and their clients alike.    Dr Gianluca Barletta, Global Head of Data Science at PA Consulting, and Fiona Czerniawska, Sourc...

Trends and Challenges for Firms in 2024, with Fiona Czerniawska and Margaret Cameron-Waller, Source 23.01.2024

As we head into 2024, revenue growth is coming under pressure in professional services firms. In this podcast, experts at Source discuss the trends and challenges that will really matter in the year ahead, including which markets are set to grow, what clients are looking for from pricing, and how firms can't risk letting customer experience fall off the leadership agenda.   Fiona Czerniawska, Sour...

How Firms can Harness Tech & AI to Stay Relevant in 2024, with Fiona Czerniawska and Paul English, Source 07.12.2023

Emma Carroll, Source's Managing Editor, is joined by Fiona Czerniawska, Founder & CEO at Source, and Paul English, Strategy Director at Source, for a special edition of our Future of the Firm Podcast.  AI is set to have a significant impact on the professional services market. At Source's recent flagship event, leaders and experts shared how they are adapting their business models in response to t...

Emotional Health as a Key Component of Transformational Change, Melanie Lindsay, Vici Partners 04.12.2023

Successful transformation programmes need clear goals that are set and communicated upfront, honesty and openness from everyone involved, and sponsorship from an organisation's top team. In this podcast, we talk to Melanie Lindsay, Partner at Vici Partners, and Fiona Czerniawska, Founder & CEO at Source, about what else they would add to this recipe for success, including how to navigate the emoti...

Outsourcing in the public sector, with Hilary Robertson, Sopra Steria UK 21.11.2023

"In the public sector, where we have a wealth of data, I think AI is going to be one of those tools that is a game changer," Hilary Robertson Emma Carroll, Source's Managing Editor, is joined by Hilary Robertson, Strategy Director at Sopra Steria UK, and Fiona Czerniawska, Founder & CEO at Source, for the latest episode of our Future of the Firm Podcast.  The outsourcing market has shifted rapidly...

Leading on Talent in Today's Polycrisis with Per Breuer, Roland Berger 24.10.2023

Emma Carroll, Source's Managing Editor, is joined by Per Breuer, Head of Global HR at Roland Berger, and Fiona Czerniawska, Founder & CEO at Source, for the latest episode of our Future of the Firm Podcast.   A firm's talent is by far its greatest asset, and managing this resource for success, in both the short and medium-term, is complex at the best of times. In today's uncertain environment—when...

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