The Fulcrum Podcast

Send us a review. SUMMARY: In this episode, we’ve partnered with the Virginia Hospital and Healthcare Association (VHHA) to bring you the VHHA’s Patients Come First podcast, featuring Dr. Cameron Roberts, DDS, Dental Director for the Augusta Regional Dental Clinic. Dr. Roberts is a VDA Member who provides oral healthcare to underserved individuals in the Shenandoah Valley and is a practitioner wit...

Send us a review. SUMMARY: Ryan Dunn, CEO of the Virginia Dental Association, briefly discusses the 2026 General Assembly outcomes, noting that most workforce agenda bills were signed, while the budget (including community college hygiene program funding and Medicaid adult dental funding) remains unresolved and is being monitored. He outlines timelines for an expedited path for foreign-trained den...

Send us a review. SUMMARY: Ryan Dunn, CEO of the Virginia Dental Association, reviews updates across the VDA strategic plan. He highlights General Assembly outcomes and legislation effective July 1. He notes ongoing opposition to a proposed $2,000 annual cap on adult Medicaid dental benefits and describes participation in a two-year Dental Access Partnership to increase Medicaid provider participa...

Send us a review. SUMMARY: Ryan Dunn and Paul Logan of the Virginia Dental Association interview Keith Martin, interim president and CEO of the Virginia Chamber of Commerce, about 2026 Virginia General Assembly developments affecting small businesses, including dental practices. Martin reviews numerous bills that could have an impact on the way you run your practice in Virginia. They cover propose...

Send us a review. SUMMARY: Richmond dentist Dr. Bob Bigelow discusses the Virginia Dental Association’s peer review/patient mediation benefit. Bigelow, involved for about three years, explains how mediation can resolve many patient complaints before they reach the Board of Dentistry, reducing stress and time for dentists and patients. Common issues include clinical problems, missed appointments, a...

Send us a review. In this episode, Ryan Dunn reports that two workforce bills have passed the House and Senate and await the governor’s signature. The pending Virginia budget proposed a $2,000 annual cap on adult Medicaid dental benefits and opposes a late-session proposal to raise the medical malpractice cap from $2.7M to $6M, urging members to contact senators. Ryan highlights member-only peer r...

Send us a review. In this episode, Dr. Shweta Thackeray, a VCU School of Dentistry educator, inventor, and children’s author, discusses pediatric dental care and strategies to reduce children’s dental anxiety and improve family experiences. She explains how observing fearful children and stressed parents in pediatric clinics led her to focus on anxiety-free care and move away from obsolete aversiv...

Send us a review. SUMMARY: In this episode, Ryan Dunn and Paul Logan provide updates on the Virginia General Assembly's busy legislative session. They discuss the Virginia Dental Association's (VDA) proactive efforts concerning oral healthcare legislation and budget requests. Key topics include the fate of House Bill 537, which sought to prohibit water fluoridation, and Senate Bill 99, w...

Send us a review. In this episode, Ryan Dunn and Paul Logan recap a successful Lobby Day and discuss legislation the VDA supports and opposes, including efforts to protect community water fluoridation, maintain adult Medicaid dental benefits, and strengthen the dental workforce. The episode also highlights VDA-backed bills to expand the VCU School of Dentistry, expedite pathways for internationall...

Send us a review. In this episode, Ryan Dunn, CEO at the Virginia Dental Association (VDA), is joined by Paul Logan, the VDA’s Director of Strategic Initiatives. They discuss the VDA's focused advocacy efforts in anticipation of the 2026 General Assembly. Specifically, they highlight a 'three-legged stool' approach: advocating for increased budget for dental workforce programs, crea...

Send us a review. EPISODE LENGTH: 43:45 SUMMARY: In this episode of The Fulcrum, the focus is on the recent ADA House of Delegates meeting, featuring updates from Virginia's ADA delegates, Drs. Ralph Howell, Frank Iuorno, Justin Norbo, Elizabeth Reynolds, Jonathan Wong, and Brenda Young. Discussion topics include the unprecedented election of a president-elect from the floor, strategic concer...

Send us a review. SUMMARY: In this episode, host Karen Wood interviews Dr. Austin Westover, a VDA member, multi-location practice owner, and President-elect of the Shenandoah Valley Dental Association. Dr. Westover shares his inspiring journey from being intrigued by dentistry through his father’s early exposure to becoming a multi-location practice owner. He details his experiences with digital d...

Send us a review. SUMMARY: This episode discusses key topics, including legislative efforts to address workforce shortages in the Commonwealth, initiatives to enhance practice success through VDA Member Perks, and professional development opportunities such as the rollout of Affiliate Memberships. Additionally, upcoming events, such as Dental Days at the Capitol and Town Hall meetings, are highlig...

Send us a review. Karen Wood welcomes Alison Farber, Vice President of Sales and Partnerships at Method Procurement. They discuss the evolution of dental supply ordering from clipboards to sophisticated software platforms. Alison explains the concept of procurement and its importance in managing costs and efficiency in dental practices. The conversation covers how Method's software simplifies...

Send us a review. In this episode, we are joined by VDA Member, Dr. Zachary Hairston, who serves as the Dental Consultant for Virginia's Cardinal Care Smiles Dental Program, and Justin Gist, Dental Program Manager at the Virginia Department of Medicaid Assistance Services. They discuss the 20-year evolution of Virginia's Medicaid dental services, from its initial focus on pediatric care...

Send us a review. SUMMARY: In this episode, host Ryan Dunn provides updates on workgroup discussions regarding licensure by endorsement and the activities of foreign-trained dentists. He also highlights upcoming events like the VDA/VCU Career Fair and the Virginia Dental Showcase. HOST: Ryan Dunn is the CEO of the Virginia Dental Association. Ryan has played major roles with four national and stat...

Send us a review. In this episode, Karen Wood discusses ways for dental practices to boost their marketing without straining their teams. Featuring experts Keith Washington and Shannon Perry from ProSites, the episode covers the evolution of dental marketing, the importance of branding, and effective tracking of marketing strategies. Key points include the significance of online tools, automating...

Send us a review. SUMMARY: In this episode of The Drill, VDA CEO Ryan Dunn provides updates on the Virginia Dental Association's activities and initiatives. Key focus areas include addressing the dental professional shortage in Virginia, highlighting media coverage of the issue, and discussing advocacy efforts with political leaders. The episode also delves into the ADA's suggestions to...

Send us a review. In this episode, Karen Wood discusses dental malpractice and risk management with Dr. Al Rizkalla. The podcast covers various aspects of dental malpractice, focusing on informed consent, documentation, patient interactions, and the critical role of detailed, ethical patient care. Dr. Rizkalla highlights common claims against dentists, the importance of effective communication wit...

Send us a review. In the inaugural episode of The Drill, Ryan Dunn, CEO of the Virginia Dental Association (VDA), provides a concise update on the latest activities and initiatives. The episode covers three key areas from the VDA's strategic plan: powerful advocacy, professional development, and practice success. Dunn discusses the workforce challenges, including a shortage of dental hygienis...

Send us a review. Content Warning: A note about the theme of this episode. This episode discusses topics related to burnout and mental health and includes a brief mention of suicide. Listener discretion is advised. If you or someone you know is struggling, you are not alone. Help is available. Please contact the 988 Suicide & Crisis Lifeline by calling or texting 988, or visit 988lifeline.org...

Send us a review. SUMMARY: In this episode, host Karen Wood, Director of Operations for VDA Member Perks, interviews Mike Urbanik from RK Tongue Insurance. The discussion focuses on common legal questions dentists face regarding patient reviews on social media. Key insights include how to respond to positive and negative reviews without violating HIPAA, the implications of patients posting reviews...

Send us a review. SUMMARY: In this episode of The Fulcrum Podcast , Paul Logan interviews Dr. Emily Bowen, Program Director of Mountain Empire Community College's Dental Programs. Dr. Bowen discusses the challenges and advancements in dental education and workforce development in rural Virginia. She highlights the success of Mountain Empire’s Dental Assistant and Dental Assistant II Expanded...

Send us a review. SUMMARY:   In this episode of The Fulcrum Podcast , host Karen Wood, Director of Operations for VDA Member Perks, discusses practice transitions with Todd and Sheryl Garfinkel from DDSmatch. The conversation covers essential topics such as what dental students need to know about practice ownership, the role of dental transition specialists, and the importance of assembling the ri...

Send us a review. Summary: In this episode, Paul Logan interviews Dilaine Gloege, an expert with 38 years of experience in dentistry and founder of Tidewater Dental Consulting. Dilaine discusses the importance of accurate documentation and coding practices for dental teams. She emphasizes the changing standards in dental documentation to align with healthcare provider expectations, the reasons beh...