The FTF Exchange Podcast

Most financial firms have been told the same thing: clean up your data before you layer AI on top, or automation will only magnify the mess. But Steve Shillingford, CEO and founder of DeepSee, doesn't quite agree. With settlement cycles getting shorter and operational pressure mounting, he makes a case that runs against much of what the industry has been saying, and it's the kind of thing that mak...

What’s the bigger risk in 2026: adopting AI… or waiting too long? In this episode of the FTF Exchange Podcast, Maureen Lowe sits down with Toby Glacier, Chairman of Finbourne Technology (and a 2025 FTF News Award winner for Best Data Management Solution), to flip the usual AI conversation on its head. Instead of debating whether AI is “too risky,” Toby makes the case that the real risk is falling...

Most firms can generate strong performance data internally. Fewer can deliver it to clients efficiently, at scale, and without adding more manual work. In Part 2 of our podcast series with FactSet, Maureen Lowe is joined by McKay Marschalk and David Mellars to open up the modern “reporting toolbox” and break down what actually belongs inside. We talk about automation gaps, building a reliable data...

Most firms know they should be using AI for performance measurement. Fewer know how to actually do it without breaking something—or losing their team's trust in the process. In this episode, Sean Murray and David Mellars from FactSet get into the real implementation challenges. We talk about what it takes to build trust in AI-generated narratives, how to create a "golden source" of data, and navig...

From Sticky Notes to Success Stories: What It Really Means to Mentor the Next Generation of Capital Markets Professionals by FTF News

In this episode, FTF’s Maureen Lowe explores how artificial intelligence is transforming asset management. She’s joined by Madhu Rojukhirdu, Head of Fixed Income Performance Attribution and Global Benchmark Data at AllianceBernstein, and Che Guan, Principal Data Scientist, who leads the implementation of AI models that are redefining how AllianceBernstein delivers insights to clients. Together, th...

In this episode of the FTF Exchange Podcast, host Maureen Lowe sits down with Dawn Pischetola, Director of Investment Operations at Olmstead Associates, for her perspectives on why reconciliation processes—often overlooked but crucial to operational success—are now at a turning point in asset management. With transaction volumes surging and legacy systems struggling to keep pace, what does the fut...

In this podcast episode, Todd Juillerat, chair of the upcoming PMCR conference in New York City, shares his extensive experience and insights into the performance measurement and client reporting space. Drawing from his career trajectory that began in fund accounting and led to performance analysis at major institutions including JP Morgan, Juillerat discusses the evolving landscape of performance...

In this episode of the FTF Exchange Podcast, host Nick Holland speaks with Hermine Wong, a lecturer at UC Berkeley School of Law and former policy leader at Coinbase, to discuss the evolving regulatory landscape of digital assets and financial services. Wong reflects on her career journey, highlighting the intersection of law, technology, and finance, and how her early exposure to the internet’s d...

In this episode of the FTF Exchange Podcast, hosts Maureen Lowe and Nick Holland dive into the findings of a recent industry survey conducted by AutoRek, shedding light on the current challenges and inefficiencies in asset management operations. Jack Niven and John Scappaticci of AutoRek provide expert analysis and first hand insight on the trends driving the push for automation, highlighting how...

In this episode, Maureen Lowe and co-host Nick Holland sit down with Alex Shafran, Senior Vice President of Performance Analytics and Client Reporting at Cohen & Steers. Alex shares his career journey, from aspiring math teacher to financial services leader, and provides valuable advice for professionals navigating the evolving landscape of performance measurement and client reporting. Key discuss...

Joe reveals how he was first introduced to GIPS over 20 years ago when his firm aimed to market its products in the U.S. His expertise and passion quickly positioned him as a trusted figure in the GIPS governance space, including roles as a CFA Society Ireland President and a longstanding member of multiple GIPS committees. The Role of the GIPS Technical Committee: Joe discusses his work on the GI...

The U.S. prioritized reducing settlement fails domestically but ignored the knock-on costs for international investors, which have gone through the roof.” So says industry veteran Gary Wright, director at ISITC Europe CIC, in the latest episode of the FTF Exchange podcasts. In this podcast, hosts Maureen Lowe and Nick Holland speak with Wright who delves deep into the contentious shift to T+1 sett...

In this episode, Maureen Lowe and Nick Holland of the FTF Exchange podcast chat with Sanjay Lamba, Associate General Counsel at the Investment Advisor Association (IAA). They discuss the SEC’s marketing rule, which aims to modernize and standardize advertising practices for investment advisors. Sanjay shares insights into compliance challenges and the need for firms to adapt to evolving regulation...

Fixed income market participants are under pressure to develop systematic credit strategies and to improve their valuation and performance analytics capabilities. Yet Peter O’Connor, product manager, FINCAD Analytics Suite, Numerix, says it’s a data and computation problem much like other IT issues and firms will be able to catch up. O’Conner is the focus of the latest episode of the FTF Exchange...

In preparation for the November 7th FTF webinar, Find True North in Sanctions Compliance: Avoid Exposure to Securities Tainted by Sanctions, our Director of Event and Content Strategy, Nick Holland, spoke with Danny McGlynn, President and Chief Integrity Officer at the Institute for Financial Integrity, about the evolution of sanctions regimes and compliance strategies. They explore how sanctions...

The core of any client reporting challenge is inevitably a data problem, and the ultimate solution may be highly personalized self-service capabilities much like a media streaming service, says Andrew Barnett, chief product officer at Hub, a new provider for the global securities operations industry. Barnett is the focus of this edition of the FTF Exchange podcast. When asked about a new ecosystem...

Operations teams need to shift away from multiple outdated accounting systems and data warehouses and toward an ecosystem that allows for these and related systems to talk together in real time, says Kirk Littleton, sales director at FundGuard, in this edition of the FTF Exchange podcast. These changes will definitely yield firm-wide benefits, including those for performance measurement and client...

Systems based on artificial intelligence (A.I.) technologies will meet the demands of financial services firms looking for new features and IT capabilities for their performance measurement operations. It will also mean a disruption of the status quo. This is according to the latest FTF Focus podcast featuring Sean Murray, who is senior vice president, senior director, product management, at FactS...

Kelli Sayres, senior managing director, head of Polypaths at Numerix, says that she is not surprised that some securities firms are lagging behind others in the “huge effort” to move past Libor. They have also had to deal with other shocks to the system such as higher interest rates and inflation. “From what I’ve seen, most of our clients have been able to rise to the occasion and they were able t...

Securities firms searching for liquidity in capital markets are facing many challenges and factors such as high interest and inflation rates. But this situation represents a huge opportunity for firms that have liquidity and are benefitting from better management of lending and hedging decisions. So says Gil Guillaumey, head of strategy for Capital Market Solutions at Adenza, in this latest editio...

Managed services clients and prospects of SmartStream Technologies are showing lots of interest in A.I.-based technologies and how they can impact securities operations, but there is a caveat to that evolving demand for A.I., says Nick Smith, executive vice president, managed services, SmartStream Technologies, in this latest edition of the FTF Exchange podcast series. “A.I. cannot work in a black...

A key requirement of the SEC’s marketing rule is the presentation of net performance data along with gross performance data, but many firms have processes in place only for gross returns, says Olivier Verburg, vice president, analytics manager at FactSet in this latest edition of the FTF Exchange podcast series. “Suddenly switching that to net will present challenges on the operational side of thi...

For this podcast, Alex Strekel, director of investment management solutions for Clearwater Analytics, focuses on the best definition of client reporting for 2023 and many other matters. When asked to define client reporting, Strekel acknowledges that he takes a broad view of client reporting from his days working as a portfolio manager. “I think about client reporting as anything that touches the...

In this edition of the FTF Exchange podcast series, Sue Sato from the Prime Settlement Services (PSS) department at Nomura Research Institute (NRI) focuses on why NRI is offering a combination of IT outsourcing, also known as ITO, and business process outsourcing or BPO. NRI provides system solutions and consulting services such as management consulting, systems integration, and IT management and...