The Freight Coach Podcast

The Strongest Man In Logistics, Robert Bain, is back on the show to share GLCS' growth amid challenges and advice on protecting a business from fraudulent acts in the industry! Robert talks about the critical need for brokers to assess their carrier networks, ongoing issues with fraud and theft, strategies for developing carrier capacity, efficient tools for business insights, and the power of lon...

Let's start the new week with more success tips for freight professionals! In this episode, Mike Riccio spills his sales and business development strategies! Mike emphasizes having a singular sales focus in navigating the long sales cycles characteristic of current market conditions, a structured sales process that prioritizes productivity over mere activity, and the significance of controlled mes...

Let's end this week by sharing more effective sales and prospecting strategies in this episode! Today, we're focusing on the importance of delivering personalized sales approaches,  the necessity of identifying an ideal customer profile (ICP), efficient cold-calling strategies, doing detailed note-taking during conversations, following up with prospects based on their preferred timelines to foster...

In this episode, Jake Mathis shares his entrepreneurial journey and the challenges of building a transportation business! Jake reflects on his experiences and the importance of personal reinvention and maintaining mental resilience during difficult times, highlights strategic business practices such as setting manageable daily goals, fostering a strong company culture, and the essential role of me...

Today, we're featuring Danny Frisco on the show to tackle the growing significance of Mexico as a pivotal market in the freight industry and how Rapido specializes in nearshore staffing! Danny emphasizes Mexico's advantages, the importance of understanding local business customs, the challenges firms face when entering the Mexican market without a local presence, the complexities of international...

Today, Nick Schrock speaks on the show to highlight Valoroo's staffing solutions for brokers and asset-based companies and explain the balance between remote work and in-office dynamics! Nick delves into sales strategies and the distinctions between "hunters" and "farmers" in sales roles, the significance of clear role definitions as businesses evolve, the challenges and benefits of a remote workf...

Welcome to another week of sharing valuable insights into the transportation industry! Today, Brandon Wiseman joins us and talks about DOT safety and compliance, the transportation industry's regulatory landscape, and best practices for new trucking businesses! Brandon explains how critical it is to understand DOT compliance to prevent common oversights, the importance of maintaining good CSA scor...

Let's end this week with another incredible guest and industry expert, Anne Reinke of the Intermodal Association of North America (IANA)! In this episode, Anne talks about the challenges within the intermodal freight market, the critical role of industry associations in advocacy and support, IANA's legislative priorities, improving supply chain efficiency and port competitiveness, the necessity fo...

Today's episode with Adrian Chapman outlines two distinct hiring strategies in the freight market - maintaining current growth levels and preparing for potentially explosive growth! Adrian joins us to discuss the hiring trends in the transportation business, the importance of character and personality in recruiting, advocating for the development of clear KPIs and SOPs for new hires, and the value...

Today, we'll explore FleetWorks' value in the freight market, an innovative AI-driven company that streamlines communication between brokers and carriers, and its founder's journey in the industry, Paul Singer! Paul highlights the initial challenges faced by Fleetworks related to voice quality and response times, how it enhances operational efficiency through its inbound and outbound calling capab...

In this episode with Brandon Bay, key discussions center around business development and technology integration within the transportation industry! Brandon talks about his company's impressive company growth, emphasizes the challenges of acquiring new customers amid a competitive freight market, alongside the importance of maintaining strong customer relationships, the technologies they're utilizi...

Today, we'll focus on the topic everyone in the trucking industry shouldn't miss - solving safety concerns and managing risks! Rob Carpenter joins us to discuss the significance of understanding both broker and carrier perspectives, particularly in compliance issues, improving situational awareness and enhanced safety among drivers, implementing training programs, and pushing for better insurance...

Tune in as we end the week with another insightful episode about the realities of running your own business and being an entrepreneur in freight! Today, you'll hear the real challenges of starting a business, the importance of consistent cold calling and structuring one's day for effective business development, current market projections and trends, and staying informed by following multiple news...

Want to hear more in-depth analysis about AI's growing role and its implications in the logistics industry? Tune in with our guest, Eric Johnson! Eric explains the effects of AI on customer service and communication, its costs and necessity for businesses, its future trajectory and transformative impact across various sectors, and human impact in the evolving job market!   About Eric Johnson Eric...

Today, we've got another transportation expert and TIA Instructor on the show, Eileen Dabrowski! Eileen highlights the importance of nurturing relationships with carriers and customers to drive business growth and enhance service quality, the need for adaptability in interactions with different types of business relationships, understanding market dynamics, the value of having operational models,...

In this episode, you'll hear an in-depth discussion about the nuances of LTL freight with Keith Farnsworth! Keith covers several industry trends, such as the population shift to the southern U.S., the push for simpler pricing models, the significance of customer retention, transparency, and authenticity in business relations, and the advantage of having confidence in sales for business expansion....

Tune in to this episode with GenLogs' CEO Ryan Joyce and his freight intelligence platform fighting fraud within the transportation industry! Ryan discusses the critical need to collaborate with trustworthy carriers, how Genlogs addresses industry issues through proprietary technology and data sources, its new features such as intermodal insights and LTL flagging, and the significance of better ve...

Cody Koehler is back to give us his overview of the current challenges and trends within the produce freight market! Cody highlights the potential impacts of tariffs and external factors, such as the housing market and interest rates, on freight cycles while emphasizing the importance of maintaining strong customer and carrier relationships through persistent business development efforts and focus...

Today, we'll explore the evolving industry of nearshoring in Central and South America, the significance of a bilingual workforce, and the urgency of adapting to market trends with our returning guest, Mia Mazal! This discussion with Mia outlines the rising demand for specialized roles, the importance of creating business growth plans, the necessity of maintaining human connections in business int...

Today, let's delve into Dr. James Kenny's extensive marketing, finance, and sales background within the transportation business! Jim focuses on establishing robust sales systems, keeping consistent and repeatable behaviors within the sales process, addressing business needs over personal rapport, the challenges of maintaining discipline in sales practices, and concentrating on output metrics!  To...

Today, we'll all learn from Jim Becker's almost three decades of experience in the logistics industry! Jim emphasizes the pivotal role of people in business, highlighting how integrity and effective leadership have been foundational to his success, the significance of maintaining a positive perspective and serving others, the challenges of the freight industry's cyclical nature, and how embracing...

Welcome to another week of sharing insights with industry experts. Today, we've got Jon Cooper of SPI Logistics with his extensive journey in the transportation business! Jon highlights the advantages of SPI Logistics for agents, effective business development strategies, relationship-building, customer appreciation in driving growth, recognizing rejection as part of the sales process, and the val...

Sean Smith is back for more financial management strategies and accounting insights! Today, Sean highlights the complexities of accounting within freight brokerage, the importance of hiring a professional accountant who will conduct regular financial reviews and maintain clean books for sustainable growth, and tracking expenses and aligning costs with revenue while being attentive to minor recurri...

From fluctuating business conditions in 2023 to optimism in 2025, Anes Balic provides insights into the trucking industry's current state! In this episode, he emphasizes balancing direct freight and broker relationships, the necessity of organizational efficiency in operations, safety, and compliance, carriers' challenges in navigating spot markets, profit-sharing complexities, driver recruitment,...

Today, Curtis Garrett speaks about the intricacies of LTL pricing and operations! Curtis shares his journey and current ventures in the freight industry, his goal in providing training, content, and live events to help others navigate the complexities of LTL logistics, industry challenges, and the value of specialized knowledge in the evolving LTL landscape. Tune in to acquire more from this conve...