Dr. John P Hayes
The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major Ameri...
Author
Dr. John P Hayes
Category
Podcast website
Latest episode
Jul 6, 2026
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Episodes
Creating Effective Marketing Strategies - With Jack Monson 25.08.2025 48:09
DESCRIPTION: John Hayes, host of the Franchise Hot Seat Podcast, interviews Jack Monson, Chief Growth Officer at Thunder Lee Marketing and host of the Social Geek podcast. They delve into Monson's marketing and client acquisition roles, his franchising journey, and the significance of fostering enduring relationships in the franchise sector. The discussion encompasses effective marketing...
Risks, Rewards, and Legal Advice - With Alaina B. Karsten 18.08.2025 45:02
DESCRIPTION: John Hayes, host of Franchise Hot Seat, engages in a detailed discussion with Alaina B. Karsten from McDonald Hopkins, a professional with significant experience in advising franchisors and franchisees and handling litigation. The conversation revolves around the intricacies and potential risks associated with franchising, underlining the necessity of carefully examining franchise...
From News Reporter to Franchise Mogul - With John Brice 11.08.2025 46:09
DESCRIPTION: John Hayes, host of Franchise Hot Seat, interviews former TV news reporter John Brice, who transitioned into a successful franchisee and is now preparing to become a franchisor. Brice's introduction to franchising came through a family friend who owned a McDonald's franchise. This sparked his interest and led him to owning eight McDonald's restaurants. He later beca...
Smart Funding Strategies - With Shay Kleinschmidt 04.08.2025 38:15
DESCRIPTION: John Hayes, host of Franchise Hot Seat, interviews Shay Kleinschmidt, Vice President of Funding at Fran Fund, a company based in Fort Worth, Texas, that provides funding solutions to franchisees nationwide. Kleinschmidt discusses the changing franchising landscape, stressing the importance of early and tailored funding strategies. She also highlights the role of AI in enhancing le...
Empowering Women in Business - With Alesia Visconti 28.07.2025 45:10
DESCRIPTION: John Hayes interviews Alesia Visconti on Franchise Hot Seat, where she discusses her transition from corporate America to franchising, a move sparked by disillusionment. Visconti, owner of Fran Serve and author of 'The Pink Tsunami: Women's Rise in Franchising', highlights the lack of awareness about franchising opportunities, especially for women. She underscores t...
The 3Natives Story - With Anthony Bambino 21.07.2025 46:41
DESCRIPTION: Anthony Bambino, the founder and CEO of 3Natives, shares his journey from a traveling salesman to the owner of a successful acai cafe franchise in Florida on the Franchise Hot Seat. He discusses the transformation of 3Natives from a single juice bar to a rapidly expanding franchise with 48 stores and more under development. Bambino talks about his experiences with franchising, the...
Success, Support & Community in Franchising - With Madalina Iordache 09.06.2025 41:08
DESCRIPTION: John Hayes interviews Madalina Iordache, founder of Bright Pink Agency, on the Franchise Hot Seat Podcast. They explore Iordache's transition from Romania to the United States, her journalism career, and her shift into the franchising industry. Iordache recounts her initial experiences in the U.S., her introduction to the franchising industry in 2008, and her substantial cont...
Real Estate in Retail Franchising - With Larry Strain 02.06.2025 36:08
DESCRIPTION: Dr. John Hayes interviews Larry Strain, Chief Development Officer of Retro Fitness, in the Franchise Hot Seat episode, discussing the complexities of real estate in retail franchising. Larry shares his three-decade experience in retail development, highlighting the changes brought about by e-commerce giants like Amazon. He underscores the growing significance of service-based reta...
Why I Left Finance For This: Insights and Opportunities - With Fred Fry 12.05.2025 43:25
DESCRIPTION: In this episode of the Franchise Hot Seat, host John Hayes interviews Fred Fry, Vice President of Franchise Development for 16 Handles. Fred shares his career journey from banking and finance to the franchise industry, highlighting how he discovered franchising through a friend at church after relocating to Texas. He previously worked with HTO and Shipley Donuts, where he played k...
The Franchise Model That Actually Works - Expert Insights with Aaron Rose 28.04.2025 38:02
DESCRIPTION: The podcast guest is Aaron Rose, a graduate of Palm Beach Atlantic University and the founder of Fran Partners, a recruitment agency specializing in franchisees. Rose discusses his journey and how his education in franchising prepared him for roles in different franchise companies before he established his own. He identifies a gap in the market for hiring support focused on franchis...
Master the Art of International Franchising - With Bill Edwards 21.04.2025 39:38
DESCRIPTION: John Hayes, the host of Franchise Hot Seat, interviews Bill Edwards, a specialist in international franchise development. Edwards discusses the current international franchising environment, highlighting the influence of political sensitivities and tariffs. He underscores the necessity for franchises to be profitable domestically before contemplating overseas expansion, warning that i...
Boost Your Franchise Success with Effective Messaging Strategies - With Jimi Gibson 14.04.2025 27:24
DESCRIPTION: John Hayes interviews Jimi Gibson on effective messaging strategies for franchisees and franchisors. Gibson highlights the power of storytelling, curiosity, and emotional engagement in capturing audience attention and enhancing communication. He uses a magic trick to demonstrate the release of trust, curiosity, and satisfaction chemicals in the brain, drawing parallels to how marketin...
Income Potential & Networking Secrets - With Roy Assad 07.04.2025 38:44
DESCRIPTION: Roy Assad, franchisor of Network Lead Exchange (NLX), discusses his journey from being a top franchisee to owning the company. He talks about his diverse background, including successful stints in insurance sales and various business ventures, which led him to the franchise industry. Assad emphasizes the benefits of franchising, such as the turnkey nature of a good franchise, the pote...
The Most Surprising and Successful Franchises You've Never Heard About - With Randy Cross 31.03.2025 31:40
DESCRIPTION: John, the host of the Franchise Hot Seat Podcast, interviews Randy Cross, a Fish Window Cleaning franchisee and president. Randy narrates his franchising journey which began in 2002 when he met a franchise consultant while working at a technology firm. He dispels misconceptions about franchising, explains the franchisee process, and stresses the importance of adhering to established s...
From Military Service to Franchising - With Victor Ulibarri 24.03.2025 34:43
DESCRIPTION: In this podcast, John interviews Victor Ulibarri, an Air Force veteran turned franchisee of Ace Handyman Services. Victor shares his journey from military service to entrepreneurship, detailing how a Boots to Business class sparked his interest in franchising. He discusses the challenges and advantages of franchising, particularly for veterans through programs like VetFran. Victor emp...
From Refugee to Franchise Success: Hao Lam's Inspiring Journey - With Hao Lam 17.03.2025 52:22
DESCRIPTION: John Hayes, the host of the Franchise Hot Seat Podcast, interviews Hao Lam, a successful franchisor with a riveting tale of survival and entrepreneurship. Lam, a Vietnam escapee, narrates his remarkable transition from being a refugee to a prosperous franchisor. He also talks about his book, 'From Bad to Worse to Best in Class,' and how his past experiences influence his de...
Why Franchising Isn’t for Everyone - Expert Insights with Mark Schnurman 10.03.2025 46:23
DESCRIPTION: John and Mark Schnurman, author of 'The Perfect Franchise,' discuss the intricacies of franchising in this podcast. They explore the typical paths people take into franchising, including Mark's personal journey to becoming a franchise consultant. They caution that franchising isn't suitable for everyone, given the financial and commitment requirements. Mark stresse...
What They Don’t Tell You About Franchising - With Keith Miller 03.02.2025 53:04
John Hayes hosts Keith Miller on the Franchise Hot Seat Podcast. Miller is a representative of the Franchisee Advocacy Consulting Group, advocating for franchisees, not franchisors. He has led several franchisee advocacy groups, including the American Association of Franchisees and Dealers, the Coalition of Franchise Associations, and the North American Association of Subway Franchisees. Miller an...
Building a Successful Franchise Empire - With Charles Bonfiglio 27.01.2025 28:34
DESCRIPTION: John Hayes' podcast guest is Charles Bonfiglio, the entrepreneur behind Tint World, a South Florida-based business. Bonfiglio shares his journey from being a young entrepreneur who moved to Florida to start a business in the aftermarket accessory world to becoming a successful franchise owner. He faced initial difficulties in securing a lease and a loan due to the lack of an esta...
Inside the World’s Largest Franchise Group with Greg Flynn 20.01.2025 34:21
DESCRIPTION: John Hayes interviews Greg Flynn, the creator of the Flynn Group, which operates seven iconic brands across 44 states and three countries. Flynn discusses his motivation for growing his franchise empire, emphasizing that growth equals opportunity in the Flynn Group. He shares that the company experiences 30 percent annualized growth and employs over 75,000 team members across nearly 3...
Master the Art of Work-Life Integration - With James Carey 13.01.2025 29:40
DESCRIPTION: James Carey, Director of Franchise Development for Preservan, discusses his views on work-life balance and the concept of work-life integration. Carey shares his experience of struggling with work-life balance during his 30-year career in corporate America, and how he found the concept of work-life integration more appealing and practical. He explains that work-life integration allow...
From Air Force to Franchisee - With Jonathan Lippincott 06.01.2025 51:32
DESCRIPTION: Jonathan Lippincott, a franchisee of 7 Brew Coffee, shares his journey from owning a Planet Fitness franchise to his current role. Initially, he pursued a degree in exercise science with plans to apply to the Air Force, inspired by his father, a fighter pilot and later a Delta Airlines pilot. However, he realized he was competing against highly accomplished individuals for Air Force p...
The Process for Scalable Franchise Growth - With Todd Recknagel and Kristi Mailloux 30.12.2024 40:31
DESCRIPTION: John Hayes hosts another episode of The Franchise Hot Seat with guests Kristi Mailloux and Todd Recknagel, members of the Titus Center Advisory Board. The couple has 30 years of experience in franchising and private equity and have been involved in numerous businesses. Mailloux shares her journey into franchising, starting with an entry-level role at Molly Maid, a maid service franchi...
Conquer Franchising: Secrets from Surf'n'Fries Founder - With Andrija Čolak 18.11.2024 54:19
DESCRIPTION: Andrija Čolak, a Croatian entrepreneur and franchisor, is the guest on the Franchise Hot Seat podcast. Known as the new hope of Croatian entrepreneurship, Čolak has been in the franchising business for 15 years. His brand, Surf'n'Fries, which sells French fries, became popular quickly, leading to the decision to franchise the business. Čolak's entrepreneurial journey b...
The Most Common Real Estate Mistakes in Franchising - with Jonathan Hill 11.11.2024 45:34
In this video, you will learn: 1. What are the common pitfalls that can derail a franchise's real estate strategy? John Hayes and Jonathan Hill delve into the top issues that franchises face, including the dangers of overselling territories and the importance of tracking sold territories' behavior. 2. How can too many cooks spoil the broth in the decision-making process? Jonathan Hill h...
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