The Fix, with Derrick Mains

In this powerful episode of The Fix, we dive deep into the human side of business. Host Derek Maines is joined by David Giannetto of Felix Construction and Daniel & Renee Mercado of Resource Employee Care to discuss a critical but often overlooked aspect of leadership: proactive employee care. Discover how providing on-site, confidential support for personal crises—from marital issues and fina...

Is your business—and your mind—running too many apps at once? In this mind-expanding episode of The Fix, host Derek Maines sits down with systems thinker and integration specialist Camille Cortina. They dive deep into why modern businesses are broken and how systems thinking is the critical skill needed to fix them. Camille shares her journey from fintech client retention to leadership, sales, and...

What if the secret to turning around a failing business wasn't a complex strategy, but simply asking the right questions? In this episode of The Fix, host Derrick Mains sits down with his longtime friend and fellow entrepreneur, Paul Sim, for a masterclass in practical leadership and operational wisdom. Paul shares the incredible story of how, with no operations experience, he saved a firetruck ma...

Is your ERP a liability or your greatest asset? In this episode of The Fix, host Derrick Mains sits down with Teddie Reyes, NetSuite expert and founder of TFR Solutions, to expose the shocking reasons why up to 90% of ERP implementations fail—and how to ensure yours is a success. They dive deep into the critical connection between clean process design, ERP configuration, and your company's ultimat...

Struggling to bridge the gap between your business strategy and your team's daily execution? In this episode of The Fix, host Derrick Mains sits down with Layla Pomper from Process Driven for a masterclass in operational efficiency. They break down the critical difference between high-level process mapping and the daily "playbook" that makes a team actually work. If you've ever been frustrated by...

Unlock hidden capacity and skyrocket your business efficiency. In this episode of The Fix, host Derrick Mains sits down with Jenn Gray from Bright Path Strategies to reveal why "working harder" is the wrong approach to growth. They break down a powerful framework for visualizing your workflow, eliminating pointless tasks, and focusing on what truly moves the needle. Discover: How to use Process Ma...

How do you make critical decisions under extreme pressure? In this unique episode of The Fix, host Derek Maines is joined by Derrek Hofrichter, a former Krav Maga instructor and NTSB investigator, to explore the powerful parallels between self-defense tactics and executive leadership. Discover a proven framework for high-stakes decision-making that applies to both personal safety and business cris...

Is your company's energy being sapped by chaos and unpredictability? This episode of The Fix features Bill Green, a expert in aligning business strategy with organizational culture. We explore how intentional system design directly impacts company vibe, employee retention, and ultimately, your bottom line. Discover why optimizing for employee experience is the most powerful lever for customer sati...

Why do 95% of AI initiatives fail? This episode of The Fix features AI expert Lucas Petty. We move beyond the hype to deliver a practical framework for integrating artificial intelligence into your business operations, unlocking scalable growth and significant ROI. Discover why most leaders chase the wrong AI tools and how to instead align technology with your people and processes. Learn how to id...

How much hidden capacity is trapped in your operational inefficiencies? This episode of The Fix features manufacturing and operational turnaround expert Luigi Cusano. We explore systemic business improvement, moving beyond vanity metrics to focus on true yield and sustainable growth. Discover why frontline employees hold the key to unlocking productivity and how to create a culture where process i...

n this episode of The Process Fixer, host Derrick Mains sits down with Teddie Reyes, an ERP implementation expert and certified process fixer, to dissect why so many ERP systems fail—and how to turn them around. From post-implementation nightmares to AI-driven efficiencies, Teddie reveals: 🔹 Why 70% of ERP projects underdeliver (and how to avoid common pitfalls) 🔹 The "Stanford Duck" of business...

In this lecture, we critically examine the flawed notion that businesses can consistently hire the "best" talent in an increasingly competitive market. The speaker begins by challenging the common belief that a company can attract the top 5% or 10% of workforce candidates without adequately paying what others are investing. They reference statistical studies, including Gallup's research, which rev...

In this episode, I delve deep into the concept of growth in business for 2025, emphasizing the often-overlooked importance of structure over sheer ambition. Drawing from my previous episode about Henry Kaiser’s revolutionary methods that dramatically reduced shipbuilding times, I stress the necessity of focusing on continuous improvement rather than merely setting incremental goals. By moving from...

This episode offers an in-depth update on Derrick Mains’ recent journey and the evolution of The Process Fixer . After nearly five months away from podcasting, Derrick returns to share the incredible growth and response to his speaking engagements, which have now surpassed 100 events scheduled by the end of the year. His message has gained significant traction, with numerous appearances on leaders...

On this episode of The Process Fixer Podcast, we're joined by Max Hansen from Y Scouts. They specialize in streamlining and fixing the recruiting process, using new understandings of psychology and the hiring process, to prevent candidates from 'gamifying' the recruitment experience. Derrick and Max's conversation ranges from employee retention, to the value of shoulder-to-shoulder interactions, b...

Today's discussion centered on the concept of friction within businesses and its negative impact on energy efficiency and productivity. By visualizing the process through inputs, outputs, and outcomes, we highlighted the importance of identifying and reducing friction points between departments. Friction often arises due to misaligned incentives, lack of understanding of the 'why,' and informal ha...

In this episode, Rosie Rosenberger, the founder of Process Triage, and Derrick discuss how Rosie's approach to process improvement differs from traditional methods like Six Sigma. Rosie explains how her methodology, called triage, focuses on building teams, enhancing situational awareness, and addressing pain points effectively. They delve into the importance of engaging frontline employees and "b...

This week, Derrick discusses the historical context of World War II and its impact on American manufacturing and leadership. He highlights the critical role played by W. Edwards Deming in streamlining American manufacturing during the war effort. Deming emphasized statistical control and employee empowerment as key drivers of success. The speaker discusses the unique circumstances during the war,...

Alyson Caffrey is a guest on The Process Fixer podcast, discussing her book, The Sabbatical Method. They dive into the importance of rest for entrepreneurs and the concept of creating systems to protect time for rest and focus on high-quality work. Alyson shares her personal experience of dedicating focused time each morning to write her book, resulting in increased productivity and clarity. The c...

This week on The Process Fixer Podcast, Derrick speaks to Martin Karaffa, an expert in decoding culture inside organizations. Martin explains the fascinating ways in which people are influenced by the country or generation they are born into, and how leaders can adapt to a new generation joining the workforce. Hear all this and more, on The Process Fixer Podcast! Show Notes - 0:00 to 3:33 - Introd...

In this episode of Quick Thoughts on The Process Fixer Podcast, Derrick tells a story from his dad's career, and how oftentimes different perspectives can lead to clever solutions for business level problems. This week, Derrick explains the unorthodox story of how a pastor, and plastic milk crates, intersected to send kids to hell!

On this week's episode, Derrick shares his quick thoughts on the concept of Energy versus Approach. It's how some of the world's most successful people are able to maximize their productivity, allowing them to get the most out of their limited time and energy.

The Process Fixer Podcast is back this week, for an interview with Joseph 'Rosie' Rosenberger, founder and creator of the groundbreaking methodology Process Triage. Recently having acquired Process Triage, Derrick sets the stage for a fascinating discussion on how the methodology came to be, what it is, and why it's been so successful over the years. Rosie shares the pivotal experiences that shape...

 In this episode of The Process Fixer Quick Thoughts, Derrick discusses a communication philosophy, well suited for dealing with executives and other business leaders. The Bull is Dead prioritizes delivering the most crucial information first, and as a story, teaches us a valuable lesson about how we communicate in our businesses.

The Process Fixer returns for Season 4, with bite-sized content featuring some of Derrick's thoughts on business development. In this episode, Derrick shares his quick thoughts on the importance of process, and why the  how  inside your business is more important than you might think.