The Field Engineer

Field Service Engineering is a critical and important industry. However, it is often overlooked. How can Field Service Engineering and its worth be more recognised within an organisation? How do Field Service Engineers want to be recognised for what they do and the value they bring to the organisation? How does Field Service Engineering need to interface with other areas like Sales, Marketing, Fin...

'Field Service Engineers are the eyes, the ears, and brains of the organization'. People in the field see the customers' challenges, and experience how the problems are impacting them. Service Engineers give sales people insights into the customers experience and level of satisfaction with the company's products. In the latest Podcast from The Field Engineer YouTube Channel Paul Camidge , Vikram B...

Service Revenue, Contracts, and Service Level Agreements is the topic for our latest roundtable discussion on  The Field Engineer  Podcast.    Thanks to  Maurizio De Poli  for suggesting the topic,  Bruce Breeden ,  Charlie Apps ,  Jerome Varvaro ,  Vikram Bhasker  and  Guy Eid  for the great discussion, with a special thank you to Guy for moderating the discussion.  Guy Eid is Customer Support Ma...

Carmen Le and Kris Kelly from Advanced Test Equipment Corp ATEC, discuss their Enterprise Page on The Field Engineer community website. https://thefieldengineer.com/groups/atec-rental-test-equipment/In ATEC's own words,"Advanced Test Equipment Corp. (ATEC) rents test equipment for compliance certification across a variety of industries. Every day we help businesses around the world test t...

The Field Engineer meets Mercy Ships' Biomedical Services Manager Simon Bor.'As a healthcare professional, I am passionate about improving patient safety and optimizing processes and systems to make care more efficient and cost-effective. I believe that good ideas are only valuable when they are actually put into practice; therefore, I am dedicated to implementing changes in healthcare. Wi...

The Field Engineer Podcast today released an interview with  Vikram Bhasker  hosted by  Guy Eid .  Vikram Bhasker discusses his career journey, and his evolution into Service Architecture for Complex Systems. Helping Service organizations to Align their Operations, Risk, Performance, and Outcomes.  In Vikram's own words,  'I work on how systems actually deliver outcomes.  Not how they’re i...

The Field Engineer community Founder, Tim Robertson, Community Manager, Caroline Gregory, advisers Charlie Apps and Guy Eid, discuss the work and impact of The Field Engineer Community, across the world. Discussing how The Field Engineer Community is building personal and professional bridges globally We are happy to share a discussion between our volunteers Charlie Apps , Guy Eid , our Community...

Industrial Mechanical Engineer Hector Cheda discusses his career, his move to the UK from Spain, and his plans for the future. After completing two internships at Cofersa Seguridad, and NOEGA Systems in Spain, Hector completed a HND in electronics, a bachelors degree in Mechanical Engineering from Universidade da Coruña, and a Masters Degree in Industrial Engineering from Universidad de Oviedo. He...

Richard Baker discusses the work of a Radiotherapy Equipment Service Engineer with Charlie Apps. Richard explains how Radiotherapy equipment works, and why working in Radiotherapy field service and installation is a great career. Here are some useful Radiotherapy related links. Radiotherapy Service Engineers’ Association (RSEA) - https://linaceng.org/ Northern European Association for Accelerator...

Experienced Field Service Leader Charlie Apps gives quick some tips on How to prepare before going on site.

Who is Frank Pemberton? One story encapsulates his professionalism.'Once, years ago, in El Paso Texas, I was working on an old Linear Accelerator for Elekta. I was at Del Sol Medical Center. It had taken me most of the morning to get it working again, and then I wandered out to the lobby to get a cup of coffee. In the lobby, I saw many patients patiently waiting for their treatments. I asked t...

When a team leave a Field Service team, a huge gap can be left , where colleagues have to take up the slack left by the departing team member.hat should you do if the departing teammate is not immediately replaced? Charlie Apps, interviewed here,    • Field Service Leader Guy Eid interviews Me...   . shares his expertise on this subject.

Paul Camidge Service Leader with over 40 years experience as a Service Engineer. The last twenty in a variety of Medical Devices and Diagnostics companies, is joined by Arnauld Billard, who is a Service leader with 16 years of experience in Service Leadership with companies like Baxter international, and as Director of Service with BD (Beckton Dickinson), and Senior Director of Service at Cepheid....

Our First Podcast release of 2026 features 6 Field Service Leaders discussing the current state of hiring. Recorded just before Christmas, it features The Field Engineer Community Members Kevin Mace of Varian , Charlie Apps , Guy Eid , Paul Camidge , Maurizio De Poli , and Jerome Varvaro

Med Tech Consultant Charlie Apps meets Matt Neil a Radiotherapy Service Engineer from the USA. Matt is on the board of the Radiotherapy Service Engineers Association (RSEA) and is keen for people to learn about this type of field service career. Matt works for BJC Healthcare in Springfield Missouri. Matt has previously worked for Varian Medical Systems as a Field Services Engineer. He is a US Navy...

Guy Eid and Charlie Apps discuss the many interviews and discussions that The Field Engineer podcast has shared this year. Their highlights and plans for the new year. In 2025 The Field Engineer interviewed 17 individuals, Bruce Breeden, Marc Wabo, Rosemary Coates, Slava Gorovoy, Chris Tidy, Tim Robertson, Caroline Gregory, Tino Jongwe, Jason Jackman, Poonam Gupta, Kim Araman, Joe Deater, Varun Sh...

The Field Engineer has released it's first interview in Arabic. Guy Eid meets Sakher Fadaleh and discusses Sakher's 25 years of supporting medical devices in Jordan. Sakher Fadaleh has many years of experience in installing and qualifying medical instruments and machines. He has worked under challenging or extreme conditions or when there was limited infrastructure. Previously, Sakher was...

Five Field Service Leaders discuss, Why Field Service Recruitment Is Now a Multi-generational Hiring Challenge. Our Panel of five Field Service leaders are, Kevin Mace, Paul Camidge, Jerome Varvaro, Guy Eid, and Charlie Apps.

Are you working in Canada now? Or are you about to move to Canada to work? If so, what do you need to know about the Canadian culture in and out of work? In this podcast Guy Eid, MedTech professional and Caroline Gregory, Intercultural Trainer, discuss cultural topics. Guy moved to Canada in the Nineties and so draws on his own experience and on his experience helping others. Caroline has decades...

Arturo González Ballast Water Treatment Service Engineer at Alfa Laval Ibérica. Responsible for executing commissioning, troubleshooting, maintenance, repairs, upgrades and overhaul for Alfa Laval’s Pureballast system on different types of vessel in Europe (Europe & UK) and Africa ( North Africa). Provide training/support to other service engineers and project coordinators at Alfa Laval Iberia...

The Field Engineer's Community Manager Caroline Gregory meets Danielle McGeary. Discussing Danielle's life and career from Biomedical Engineer Intern to Vice President of Healthcare Technology Management at AAMI.The Association for the Advancement of Medical Instrumentation® (AAMI) is a non-profit organization founded in 1967.

Guy Eid meets Paul Camidge. Discussing Paul Camidge's 30 year career in medical service engineering and leadership. Paul is an experienced healthcare business manager with a background in technical service & support as well as medical account management in blue chip healthcare companies. Demonstrable skills in managing service departments to meet performance and financial targets. Outstand...

What is it like to move to Germany as a Health Tech Field Service Engineer? After over a decade of professional experience in India, working first with Allengers Medical Systems for six years and then Siemens Healthineers for another six, Varun's journey took a new turn in April 2023 when he relocated to Germany. It was a major decision as it was moving not just his career, but his entire life...

Joe Deater CBET AAMI GE Biomed of the Year 2025 Healthcare Technologies Management meets Charlie AppsAAMI & GE Healthcare BMET of the YearHealthcare technology management (HTM) leader and advocate Joe Deater, CBET, is the 2025 AAMI & GE Healthcare BMET of the Year. Deater is an Air Force Veteran who has worked at Munson Medical Center in Traverse City, Michigan for more than 27 years.“Rece...

Kim Araman LinkedIn Top Voice Career and Leadership Coach meets Guy Eid. Kim is based in Dubai in the UAE. In 2024 she was one of two career coaches to make the top 200, most influential people in the UAE. Kim offers some tips on how you can tap into the invisible job market, and network for career success using LinkedIn.