Steve Usher

The Experience Designers

Business EN ↓ 90 episodes

Your front row seat to the world of experiences | Bi-weekly episodes

Author

Steve Usher

Category

Business

Latest episode

Jul 2, 2026

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Episodes

Jim Tamm - Radical collaboration 06.06.2023

Our ability to collaborate and collaborate constructively is one of the key predictors of productivity, innovation and success overall.  Working well together is not just a set of skills, it is also a mindset. Together with Jim Tamm we explore what Radical Collaboration means and dive into the capabilities we need in order to take radical responsibility for how our teams and collective environment...

Dieter Veldsman - Trends shaping employee experience & HR 24.05.2023

Dieter Veldsmen is Chief Scientist - HR and Organizational Development at the Academy to Innovate HR based in the Netherlands means he’s perfectly positioned to share insights on the current trends and challenges. Together, we explore the increasing focus and need for more human-centricity, the shifts with labour unrest, and not being heard, resulting in diminishing trust. Moving away from traditi...

Teresa Clark - Revolutionising wellness at work 10.05.2023

In environments aimed towards productivity and reaching goals, wellbeing can easily be perceived as a distraction. When in fact, our wellness sets the tone for our relationships, our creativity and our ability to contribute.  Together with Teresa Clark, we explore different lenses of wellbeing, such as trust, feedback and creativity and how we can think and act to enable a deeper sense of wellbein...

Sally Winston - The evolution of employee listening 24.04.2023

Sally Winston from Qualtrics dives into the dynamic world of employee experience. We explore how employee listening has transformed from annual surveys to continuous insights, empowering organizations to make informed decisions on their time, resources, and budget.  We also explore how employee experience evolves as a role and function in shaping the future employee journey. Finally, we share valu...

Alex Budak - Becoming a changemaker 11.04.2023

Change is often approached with toolkits, frameworks and curves, something that we try to break down into comprehensible pieces to control. Instead, we can choose a different route - seeing change as a mindset, a capability or a state of being.  With Alex Budak we dive into the practices and skills we need to practice to live with and drive change in engaging and regenerative ways. ★ Support this...

Linnea Bywall - From Startup to Scale-Up: Creating a strong people foundation 28.03.2023

Building a people function inside of a scale-up business is a tricky ask. Everything is being created in the moment. Very little stays consistent, and things change constantly. In this episode you'll meet Linnea Bywall, Head of People at Alva Labs. We explore her journey from being employee number 14 to building out their people function, sharing the key foundations, mistakes along the way and mom...

Carina Modeus - Lessons from death 13.03.2023

We talk a lot about how to create a meaningful life and strong connections and relationships, to increase our quality of life, but what happens to our needs and preferences when they are pushed to their extreme? When we know we are about to die do we choose any differently?  With Carina, we explore her observations of people’s last wishes in palliative care and how we can lead, plan and communicat...

Aga Bajer - Creating human cultures 27.02.2023

The experience of work and life have long been treated as two separate experiences, but what happens when we think about work the same way we think about life? With Aga we dive into what corporate cultures look like that make space for us to be human and what is needed for a workplace to send positive ripples into our lives. ★ Support this podcast on Patreon ★

Arnoud Douw - Create planets not hierarchies 13.02.2023

Time to give up organizational charts, KPI’s, control and let go! Organize your company like a planetary system of circles. Let these circles self-organize and run the company. No hierarchy! Whilst your people play roles in these circles – your career doesn't go "up", it's about jumping through circles to constantly learn, contribute and grow. ★ Support this podcast on Patreon ★

Eva Hamboldt - The feedback revolution 31.01.2023

Feedback has become a core component of work-life and the way we collaborate, but from a growth- and advancement-perspective it might not be hitting the mark. With Eva Hamboldt we explore how our brains react to feedback, why it might not be the best solution and how we could choose to do feedback instead.  ★ Support this podcast on Patreon ★

Sabrina Dick - Changing the HR model at SAP 18.01.2023

We discuss the shifts and trends impacting the HR industry. The opportunities created both during and post COVID for the function itself. What prompted SAP to create a new HR model, how they've approached this redesign in order to add value to the organization in new ways. ★ Support this podcast on Patreon ★

Malin & Mia - Bringing our full selves to work 06.12.2022

Self-leadership has made a name for itself during the transition into hybrid work, and not always in the best way. With Mia and Malin we explore what self-leadership is and how it can be a tool for us to “bring our full selves to work”. And we talk about misconceptions around self-leadership - what it is NOT - and how we as leaders and co-workers to help each other out in being more authentic in o...

Jamie Owen - Employee Onboarding by Design 27.10.2022
Maria Sundell - The flourishing brain 04.10.2022

We know the brain is made for survival, but are we good at using its potential to grow and change? With Maria, we lean in to explore how we can help our brains create new pathways and change both our own capabilities, self-awareness and even how we experience life. ★ Support this podcast on Patreon ★

Imran Rehman - The business of belonging 13.09.2022

With the current exploration and re-definition of work, a lot of deeply engrained concepts around hierarchy, collaboration and culture are up for question. Imran Rehman offers an angle of community and leadership that can help us create a true sense of diversity and belonging.  ★ Support this podcast on Patreon ★

Launching Season 2 of The Experience Designers 15.08.2022
Michael & Wayne - Design thinking in action 13.08.2021

A unique opportunity to gain exclusive access to Design Bloc inside Georgia Tech in Atlanta. Where they focus exclusively on teaching Design Thinking to a diverse group of students across different faculties using their new human-centric mindset to solving local community challenges. With some transformative outcomes, not only for the students but those in the community who also participated.

Lars Schmidt - Re-defining HR 03.05.2021

With so much talk about the future of Human Resources both as a function and profession. Who better to discuss this topic with than Lars Schmidt. Especially given the timing of his new book - "Re-defining HR", We explore the journey of HR, changing perceptions and what the future could hold for the profession.

Belinda & Emma - Positive psychology & design thinking. A perfect EX combo! 16.04.2021

In this episode, you’ll meet Belinda and Emma from the United Kingdom. We explore the evolution of employee experience and why it’s more than just a fancy new title in the industry. They share interesting insights from their research and applying positive psychology to design thinking methodologies and their work.

Andrew Marritt - Finding gold in employee text feedback 29.01.2021

In this episode, you'll meet Andrew Marritt. CEO of Organisation View based in Switzerland. We discuss the recent increase in companies capturing employee feedback powered by developments in technology. Importantly, the huge opportunities available to unearth gold hidden inside the vast amount of words shared in those surveys. Going beyond eNPS or 5-star ratings.

Dana Wasson - Take Action & Author of 'Talk the walk' 30.11.2020

In this episode, you'll meet Dana Wasson. An abstract artist, a keynote speaker, standing on the coveted red dot carpet of TEDx and author of 'Talk the walk'. We delve into why employee engagement is at an all-time high and how leadership has been impacted during this COVID era.

Bryan Adams - Founder & CEO of PH Creative 10.09.2020

2020 has been the greatest stress test for employer brands. The difference between what organisations do and HOW they do it has never been more important during these challenging times. Whether you've been furloughed, chosen to continue working or made redundant. Regardless of the situation. HOW companies have acted during COVID will show the true colours of their employer brand. Fact or fiction....

Ellie Brown - Head of People Ops at Oodle Car Finance 27.05.2020

Just like ASOS for the fashion industry and Just Eat with their digital experience around food delivery. Oodle Car Finance started out with the intention to completely disrupt the car financing industry putting digital and experience at the very heart. Ellie shares her own story and experience of working at Oodle. When during her first interview with the CEO, discussed the book ‘the power of momen...

Eunice Clements-Tweedie, Global Talent Acquisition @ The LEGO Group 21.04.2020

In this episode, you’ll meet Eunice, Senior Director, Talent Acquisition at LEGO. Learn about her own experience of joining and working at LEGO. What makes the culture so unique? And how as a global talent acquisition team they deliver best in class candidate experience, whilst protecting one of, if not, THE most loved brands in the world.

Rakhi Rajani & Stefan Moritz - Preparing for robots and humans working together 25.11.2019

Robots and humans working together. What do you think of when reading this? C3PO? Or Alexa telling you your calendar this morning? I had the opportunity to discuss this important topic with Raki Rajani and Stefan Moritz at McKinsey Design. Delving into the evolution of robots, why design will play an important role and ensuring we take full advantage of the opportunities that exist in shaping an e...

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