The Events Experience

What if JOY could be measured? Join Bishop-McCann’s CEO and Partner, Rob Adams, and VP of Event Technology, Todd Moritz, as they discuss The JOY Index™ — a groundbreaking innovation that blends AI, neuroscience, and data to quantify event impact. Discover how this new approach is transforming the way event success is defined and experienced. Topics include: The inspiration behind measuring JOY at...

What’s shaping the future of incentive travel? Join Bishop-McCann’s Justin Myers as he speaks with Padraic Gilligan, former Chief Marketing Officer at SITE, to explore how the incentive travel landscape is evolving. With their shared passion for incentive travel, this episode dives into what's driving decisions in 2025 and beyond. Topics include:  The mindset needed to navigate the current st...

Catherine Chaulet, President and CEO of Global DMC Partners , joins Bishop-McCann’s Amber Heintz to discuss the findings from the latest Meetings & Events Pulse survey. This insightful episode highlights how event planners can stay ahead of emerging trends and leverage cutting-edge tools to create exceptional experiences. Topics include:  AI adoption and its impact on event planning Top challe...

With more than 15 years of experience leading incentive travel programs, Justin Myers discusses the evolving incentives landscape. Utilizing insights from our strategic partnership with SITE and his own knowledge, Justin explains how to create personalized, transformational travel experiences. Topics include:  Bishop-McCann's partnership with SITE Benefits of leveraging incentive travel for c...

Join us as we dive into the dynamic world of event technology with our new Vice President of Event Technology, Todd Moritz. With more than 20 years of experience in the events industry, Todd shares his insights and innovative approach to event tech, discussing how you can explore and navigate the event tech landscape. Topics include:  The latest event tech trends AI's influence and how to uti...

To celebrate Women's History Month, this episode highlights a unique benefit that Bishop-McCann offers our female associates to help them thrive in their lives and careers. Our VP of Talent and Culture, Melanie Maddock, interviewed Founder and CEO of Leva, Vanessa Jupe. Leva was founded to ensure women are successful both personally and professionally, and we delve deeper into this benefit. T...

Dive into the dynamics of the events industry in 2024 with Bishop-McCann's President and Co-Owner, Rob Adams, during this podcast episode. Gain valuable perspectives as he explores the industry's shifts and emerging trends that will define this year and beyond. Join us as we uncover key insights, analyze the economic landscape, and so much more. Topics include: Lessons learned in 2023 An...

In this episode, our VP of Client Development and Marketing, Justin Myers, interviews our special guest, John O’Sullivan, the Regional Vice President and General Manager of the Four Seasons Resort Punta Mita. Tune in to hear Justin and John discuss how to master the art of hospitality and the importance it plays in the client experience. Topics include:  How team morale impacts a guest’s experienc...

For this Pride Month episode of The Events Experience, we spoke with our Founder and Owner, Dan Nilsen, about the importance of Pride Month for our agency and how we ensure everyone feels welcomed and included. Topics include: Why inclusion is one of our core values How Dan founded the Mid-America LGBT Chamber of Commerce Dan’s personal story regarding pride How other organizations can support the...

From telling you how to overcome pharma programs' unique challenges to explaining how to stay up to date on compliance changes, Strategic Account Director, Shelley Huez, covers various pharmaceutical event insights in this podcast. Topics include: Types of pharma programs we plan Unique challenges of pharmaceutical events How to stay on top of regulations and compliance requirements Trends to...

In this episode, we’re celebrating International Women’s Day with our talent and culture team's Melanie Maddock and Shea Paredes! As a 90% female company in a female-dominated industry, we discuss what this day means to us and how we empower the women at our agency. Topics include:  What International Women’s Day means to us How we promote women’s empowerment Why inclusion is one of our value...

With the new year just beginning, we discuss what’s to come in 2023 in the meetings and events landscape and what event industry trends to watch for with Amber Heintz, Vice President of Program Operations at Bishop-McCann. Topics include:  Key lessons learned in 2022 How economic conditions will affect our industry New event trends to watch for in 2023 Challenges and opportunities for event planne...

Joined by Bishop-McCann’s President and Owner, Rob Adams, and Soundings’ Founder and CEO, Tracy Judge, this episode covers issues relating to independent talent in the events industry, along with trends and the future of events. Topics include: How the US Department of Labor defines independent contractors Trends relating to independent talent Short-term and long-term outlook for our industry What...

With the season of giving right around the corner, we’re discussing our community relations program, Project JOY. Our guests are our Founder and Owner, Dan Nilsen, who created our program, and our Business Manager, Megan Barton, who has relaunched the program. Topics include: Why Dan started our community relations program Why we rebranded the program as Project JOY How Project JOY works Favorite...

During this interview, Rob Adams speaks with Michael Dominguez, President & CEO at ALHI and event industry expert. Discussing the industry's outlook, innovations, and much more, the pair have an in-depth conversation covering various topics affecting our industry today. Topics include:  Current economic conditions and their effect on the event industry Increase in mergers and acquisitions...

Talking with Justin Myers, Head of Commercial and Hospitality Client Group, we discuss everything incentive travel. From the trends being seen for incentive trips to the value of planning these kinds of events, we cover all the reasons why you should be planning an incentive program. Topics include:  Benefits of incentive programs during the Great Resignation Current trends and important elements...

Joining this episode is our sales director, Rameka Jennings, who has over ten years of experience working in franchise meetings and events. We discuss our franchise and retail vertical, along with how our agency goes about planning programs for this type of event. Topics include:  Types of franchise events we plan What makes franchise meetings unique How to incorporate engaging elements in these e...

At Bishop-McCann, we have the amazing benefit of a month-long sabbatical every five years for our associates. In this episode of The Events Experience, listen in to hear our President and Owner, Rob Adams’, experience during his sabbatical. Topics include:  Explanation of our sabbatical program The importance of our sabbatical program for event professionals  Adams’ goals for his sabbatical and th...

In this episode, two of our lead attendee experience managers, Libby Zito and Monica Korte, discuss everything event apps and dive into why you should be utilizing an app at your next meeting or event. Topics include: Importance of apps for virtual, live, and hybrid events How to encourage event app downloads What event app features are most important How to boost attendee engagement through apps...

Joined by Melanie Maddock, we discuss her role as Vice President of Talent and Culture for Bishop-McCann and how she is able to infuse JOY into our company culture for our event professionals. Topics include:  How to create strong work-life balance Ways to show appreciation for our associates Unique benefits for our team How to foster a strong company culture Subscribe to The Events Experience, an...

After two challenging years for the events industry, Bishop-McCann’s President and Owner, Rob Adams, discusses lessons learned and how our agency was able to make it through those difficult times. Tune in to hear upcoming trends and innovations for events, along with why Rob feels confident in the event industry’s outlook. Topics include: Lessons learned in 2020 and 2021 How Bishop-McCann was able...

In this episode, Bishop-McCann’s Head of Creative & Production, Shannon McSpadden, discusses virtual events and how to elevate them to meet growing attendee expectations. Topics include:  How to create visually appealing virtual events Ways to combat Zoom fatigue Virtual entertainment considerations Key elements of virtual event production Subscribe to The Events Experience, and create JOY whe...

In this case-study-style episode, Bishop-McCann’s strategic account manager Megan Roberts and executive producer Melissa Patruno review Krispy Kreme’s virtual US & Canada Operations Leadership Conference. The pair discuss what went into planning the doughnut giant’s virtual event and how they overcame challenges along the way to create a spectacular conference for the attendees viewing at home...

Joined by Melissa Patruno, Bishop-McCann’s virtual superstar and executive producer, we discuss virtual events. Tune in to learn everything from platform selection to how to engage attendees. Topics include:  Virtual event platform considerations and challenges Virtual meeting trends and how they’ve shifted Longevity of virtual events Attendee engagement virtually Subscribe to The Events Experienc...

In this episode, we discuss health and safety for live corporate events. Amber Heintz, Bishop-McCann’s Vice President of Program Operations, discusses what you need to know when preparing for in-person meetings. Listen in to learn what health protocols you need to consider as you return to live programs. Topics include:  Health trends due to COVID Prevention strategies to minimize risk How to hand...