Maria Ross

The Empathy Edge

Business EN ↓ 352 episodes

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impac...

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Author

Maria Ross

Episodes

What is Empathy? 18.08.2020 15:29

In this episode, Maria discusses: What empathy is and how it can be leveraged by brands, leaders, and teams. The soft skills that allow us to create bottom-line benefits for organizations. Connecting with your clients and motivating your team through empathy. Key Takeaways: Empathy takes two forms - affective empathy and cognitive empathy. It is a method of perspective - of gathering informati...

Welcome to The Empathy Edge with Maria Ross 12.08.2020 12:03

Welcome to The Empathy Edge podcast. On today's show, host Maria Ross walks you through what this podcast is all about, why leaders, marketers, and changemakers should tune in each week and what you can gain from each episode. She'll also give you a sneak peek into why she even wrote a business book about empathy - and how her research was a refreshing surprise about how leaders and brands are suc...