The Ecommerce Influence Podcast

Jon makes it clear, Facebook's not trying to screw you when it comes to ecommerce Facebook marketing. You might be screwing yourself, though, and he teaches you how to fix it and make it an extremely profitable channel. Jon Loomer runs the most complete online resource of advanced Facebook marketing tips and tutorials, and his site is updated on nearly a daily basis. His site was recognized as one...

While online world has been spending more and more money on pay per click and other means of driving traffic, SEO for ecommerce is still responsible for a significant, if not a bigger, majority of revenue and it can't be ignored. Todd Malicoat has over 10 years of SEO consulting experience, consulting to enterprise companies like PBS.org, Thomas Industrial, and many others. He is a renowned intern...

For any online business owner that is hesitating to make their ecommrce email funnel a high priority, this $10,000 dollar per day email funnel case study with Tim Paige should light a fire. Tim is host of the extremely popular online business podcast "ConversionCast, the only podcast that gets to the heart of the metrics". He is also the conversion educator over at leadpages.net, a dynamic softwar...

The attributes of your buyer persona are not why a customer buys, it's the situation they currently find themselves in and need your product to complete a "job." Scrap the buyer persona and apply the jobs to be done framework to your ecommerce store. Chris Spiek is a Partner and Co-Founder at The Re-Wired Group, where he helps companies use the Jobs To Be Done (JTBD) framework to enable people to...

If you own the ecosystem and the ecommerce customer experience, you'll be able to withstand the onslaught of changes on rented land like Google Adwords and Facebook. Ken Johnson founded Manpacks with business partner Andrew Draper in 2009, and he attributes most of their success to a relentless focus on owning the ecommerce customer experience. Manpacks is considered the first American subscriptio...

Ecommerce conversion optimization is tough, time-consuming, and confusing, but our conversation with Peep Laja of ConverionXL will make it easier for you. Peep (his  unusual name, to most people, is actually pronounced 'Pep Laya') currently runs a unique ecommerce conversion optimization marketing agency called Markitekt where they make existing sites better, and build new conversion optimized web...

Trying to hire the best growth consultant for your company can be an arduous task, but it doesn't have to be according to Graham Hunter. Graham is Head Instructor of Growth at Tradecraft where they train smart people to succeed in traction roles at high-growth companies. He's been a marketing consultant at Intuit, among other brands, he's started an agency, he's worked at larger agencies, and he h...

In a mostly me-only world, Andrew Davis explains that creating partnerships with other brands is not only important, but necessary and extremely profitable for those who do it right. Andrew got his start in the media business at a young age appearing in television commercials and voicing over radio spots for brands like Chevrolet, Six Flags, and McDonalds, and has also managed workshop production...

If Steve Jobs' favorite book was written by the thought leader for this way of thinking, then you may want to eliminate your buyer persona and replace it with the jobs to be done framework. In an our efforts to provide more insight into creating buyer personas for ecommerce websites, we stumbled on to an interesting couple of posts that argue that buyer personas may no longer be relevant to your b...

Justin Winter grew his company to $20 million in 36 months through a few different ecommerce growth channels, and yet he still has one big regret. He is the Co-founder & CEO at Diamond Candles, a bootstrapped, vertically integrated online home fragrance brand that hit a $12 million run rate in 18 months and is now well on it's way to $20million in 36 months. Diamond Candles was also recognized by...

The most successful ecommerce companies know how to retain their most profitable customers, and in this episode we give you the steps to create a best customer retention marketing plan for ecommerce. We touched on this topic briefly in " Why Email Marketing Fails ", and we felt that this topic deserved it's own episode because, according to Harvard Business Review, a 5% increase in customer retent...

Alex Ikonn is the founder of Luxy Hair, a 7-figure ecommerce business that was built entirely through YouTube Marketing, making them one of Shopify's Top 10 eCommerce Stores by Revenue in 2011 and 2012. Luxy Hair is a customer-centric hair extensions ecommerce retailer. The business was born when his wife Mimi was looking for hair extensions for their wedding, but wasn't able to find what she was...

If you want to sell more products online, then you'll need to make your ecommerce copywriting sell to your prospects. Ecommerce companies tend to think that because they only have to sit behind a screen, drive traffic, capture leads, and sell cool products they don't have to put in the extra time and effort into writing great, persuasive website copy and product descriptions that actually try to s...

Statistics show that website visitors are 64% more likely to buy a product on an ecommerce site after watching an online video, and if you don't currently use video to acquire more ecommerce customers then you're going to be left behind. James Wedmore is one of the top video marketing experts in the business and is the founder of Video Traffic Academy: an online YouTube Marketing Training Program...

In this Strategy Session we'll be talking about buyer psychology, the three types of buyers, and how to sell to them. Here are the three main types of buyers identified by neuroeconomics experts: 15% - Spendthrifts 24% - Tightwads 61% - Average Spenders The psychology behind each type is fascinating, and understanding each one's "buying mindset" will help you get closer to your customers, speak th...

Matt Bailey is an online business strategy consultant with a significant amount of experience, expertise and success when it comes ecommerce site navigation optimization. His knowledge in online business ranges far and wide and he has taught Google employees to understand Google Analytics, consulted with Experian on how to present data and presented online marketing training to both Proctor & Gamb...

Finding and implementing the most profitable strategies to reduce abandoned carts is a recurring theme in our daily discussions. We're always talking about it because everyone deals with it and there is a lot of misunderstanding about it. It's also one of the most profitable places to spend your time working, so here's a quick episode on the 5 most proven (and profitable) tips to help you reduce a...

Craig Dalton grew award-winning iPad case manufacturer DODOcase well past 7 figures very quickly by timing product launches with major events, and he teaches you how you can do the same. DODOcase is a San Francisco-based maker of protective cases for the Apple iPad that have the look and feel of a luxury, hardcover notebook. Their philosophy is simple, make things locally and help keep the art of...

The use of native advertising in ecommerce is growing at an exponential rate, and so are the returns. The best part about native advertising is that your competition is most likely not doing it, or doing it completely wrong, giving you the advantage if you take action now. Native advertising in ecommerce is the future of advertising so pay attention to this episode and don't get left behind. Topic...

Amy Africa is the CEO of EightByEight Marketing has been in the forefront of web usability studies, web design improvement, and successful e-commerce for over 15 years. She is one of the best web marketers today because she combines incredible direct marketing skills with proven web techniques and some contrarian ecommerce strategies, getting her hired by 92% of fortune 500 companies. Amy has been...

We've all done it at some point so no gets a free pass, but it's time for you, once and for all, to stop copying your competitors! Jeff Bezos once said, "Don't focus on the competition, they'll never give you money." We know that many listeners, including ourselves, have at one point copied some of our competitors website navigation, their design, copy, conversion tactics, and maybe even their bus...

While Analytics packages tell you what people are doing on your website, Qualaroo can tell you why they are doing it by capturing qualitative and voice of customer data. Or even more important, why they aren't doing something. Sean Ellis' is the CEO and co-founder of Qualaroo Insights, a qualitative insights solution triggered by onsite user behavior to collect visitor intelligence for driving fas...

If you advertise and sell in a newspaper does that make you a "newspaper business"? No. That also means you are not an online business just because you advertise and sell online. In this episode we'll discuss the 3 reasons why you're not an online business, balancing your online acquisition channels AND your online / offline channels and the dangers of not doing so, and how you can start taking yo...

Crowdsourcing in ecommerce isn't exactly a new thing, but Jake Nickell of Threadless is credited with starting the trend, a trend that helped his company hit $30 million plus. Jake co-founded Threadless in 2000, a company based out of Chicago that combines an online community of artists and an eCommerce website. He started Threadless with just $1,000 of his own money and has since seen revenues go...

There are a lot of reasons why email marketing fails. The question is, which is the reason why yours is failing? Bad copy, uninteresting subject lines, failing to standout, not providing value are just some of the reasons why email marketing fails, and there are 4 kinds of bad online business emailers that only make the problem worse. When done right, though, email marketing can have a huge positi...