The DocPreneur Leadership Podcast

Podcast guest today, Editor/Author of Concierge Medicine Today   Hey, I don't want to think about it either. But imagine your spouse (and/or children) trying to navigate the life insurance policies, safety deposit boxes, bank accounts, all of your passwords, probate court, etc. Add to that the general operations of your practice … and all the while attempting and trying to grieve your loss, it's a...

Our podcast guest today is Editor/Author of Concierge Medicine Today   I'm not a Physician, but I am a Patient … so the perspective that provides this article today is that I know exactly what it's like to sit on the other side of you!   From a patient perspective, I can tell you first-hand, there is no such thing as an emotionless visit.   I can also tell you with certainty, that everything commu...

Our podcast guest, Editor/Author, Concierge Medicine Today   Often times we hear, being a Physician can be one of the loneliest jobs in the world, despite the amount of places and faces you meet and/or visit each day.   Over the past twenty years I've had the pleasure of interviewing and spending hours of one-on-one time with hundreds of Physicians from all walks of life. Many of whom are now frie...

Our podcast guest, Dr. Robin Hall   Today we're joined by a Concierge Medicine pioneer, Dr. Robin Hall. Dr. Robin Hall is a board-certified family physician with over 30 years of medical practice experience, the last seventeen years of which was as a concierge physician.  Dr. Hall founded Destination Health in late 2005 in the Dallas/Ft. Worth area, a time when no one had ever heard of concierge m...

Our podcast guest today is Chuck Rinker, CEO of PRSONAS   "I am simply an 'Imagineer without the ears!' I have spent my entire professional and personal life stimulating both sides of my brain, where I have pursued advanced degrees and career positions that exploit my self-proclaimed mastering of both artistic expression and technical know-how. My professional career has taken me from developing b...

Our podcast guests today, Ken Sternfeld and Dr. Don Gudenas   Ken Sternfeld and the Co-Founder of  CareSync Concierge , Dr. Don Gudenas, developed a turnkey Telehealth solution to deliver a culture of patient care, compassion and empathy instead of dispensing prescriptions. Learn more at  https://www.caresyncconcierge.com/   LISTEN TO FULL PODCAST   "As a healthcare provider in the concierge medic...

This is Concierge Medicine Today's Docpreneur Leadership Podcast and today's topic is from a patient perspective with our friend Angie Yasulitis. Today our conversation centers around the state of dietary supplements, micro nutrients and the messy middle where it seems more peer-reviewed, science-based and unbiased scientific medical studies are needed to help inform Doctors and Patients about wha...

Podcast with Author/Editor of Concierge Medicine Today   The Patient-Physician relationships that my daughter has now are memories she will carry with her throughout the rest of her life. My wife and I hope and pray every time we visit a medical office with her that she'll have a great experience with the Doctor, the staff and the overall experience. Yes, it's hard but it shouldn't be this hard. ...

There's no such thing as an emotionally neutral environment in healthcare. Every Patient feels a certain way when they pick up the phone to make an appointment or walk in your practice. Hospitality in your practice is a "process" but you want to make sure the patient doesn't feel "processed".   Here's some ideas to ponder ...    © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Discl...

"I had a dream of becoming a nurse…not just a philosophical vision, but a vivid dream as a 16-year old. I saw myself working as a nurse, and I never questioned that decision to this day." ~Catie Harris, Nurse + CEO, Nursepreneurs   LISTEN TO FULL PODCAST EPISODE   Visit Nursepreneurs Web Site: https://nursepreneurs.com/ Facebook Group: https://www.facebook.com/groups/nursebusiness   Our guest is C...

Everything communicates how much you "care" in your medical office. From the tissues to the toilet paper. If it's sandpaper, Patients will take small mental notes. If it's silky smooth, they'll also take stock in how much you (their Doctor) cares about them.    LISTEN TO FULL PODCAST EPISODE   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here i...

Patient loyalty in medical offices today is hanging on by a thread some experts and Physicians are saying. Most primary care and family medical offices are struggling to modernize their practice amidst shrinking reimbursement, increasing overhead and administrative hassles. That's translating to no improvements in the primary care and family medicine customer service experience. Add to that there...

Most medical offices dismiss the idea of asking for patient feedback or improvement because they assume that visiting the practice in-person today and talking to the Patient about their co-pay or insurance coverage is simply relational enough.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NO...

There's a lot of ways to do this and we think you may just want to pick one that works for you. But, the first step in the listening process is important and it's often omitted or removed in medical offices because face-to-face interactions with Patients are presumed to be communicative and relational. But in fact, most Patients and Physicians today would agree that visiting a Doctor's office (out...

There are so many little details to think about in your practice every single day. Usually the toilet paper quality, waiting room chair stains and bathroom access is not your top priority. Beware however, these are the details that your Patients notice and if these items are unremarkable ... expect remarks online. Here's a few thoughts on what you can do to improve ...   © Concierge Medicine Today...

How are you empowering your staff towards delivering an excellent patient experience? Do they feel equipped and trained to help your patients properly? Do you have trouble delegating? We'll unpack the idea of empowering your medical office staff to help reduce some of your daily burden in this podcast episode.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All conte...

HR and Staff Character Qualities of Physician CEOs   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its ag...

Craig Fowler, Founder & President of the Athenic Group, which helps Hospitals, Medical Practice Owners, UCs, Nurses, PAs, Doctors and others solve their healthcare recruiting challenges through dedicated Physician Search and the training and development of your recruiting the right medical staff to fit in well in your practice environment and remain committed for years to come.   Craig is a 20+ ye...

What You Will Learn In This Podcast   Patients typically encounter a Physician who is tired, over worked, over committed and stressed. If we really want to address Physician Burnout why don't we start equipping and teaching Physicians about creating healthy organizational cultures that lead to improved Organizational Health and creates Physician-leaders we'd all like to say 'That's my Doctor.'   ©...

Today our special guest and guest presenter on the topic of "How to WOW Your Patients Through Interior Design" is Mitra Silva, CEO and Founder of Simour Design (www.simourdesign.com).   "As a leader in your field, healing is not only your passion, but your purpose," says Silva. "Not only should your medical office and space be beautiful, but it should be healing for you, your patients, and your st...

"During the busiest social gathering and story-telling season of the year, the topic of healthcare will come up multiple times! What *story* are your patients going to share with their co-workers, neighbors, family and friends?! These are potentially your future Patients. The stories are endless but bottom line, you need to leave your Patients with a positive story to tell this holiday season abou...

"I founded Gallaher Edge when I realized how important it was to me to grow from the inside out, and help others do the same. Gallaher Edge is founded on the values of the Power of Choice, Progress Over Perfection and Uninhibited Teamwork. This company, like me, is a work in progress, something that every day, I accept exactly as it is while never stopping work to progress it further." ~Dr. Laura...

It's often been said that gratitude is good for the giver. We think that there's enough room in the healthcare marketplace to let gratitude for one another, especially considering the workload, shortages, long hours, hassles, stress, anxiety and even talk of burnout ... to take a moment in your week and write just one thank you note to a colleague, a nurse or a healthcare worker whom you noticed h...

Our guest on the podcast and CMT webinar is Dr. Jim Januzzi, MD. He's a Cardiologist and Director at Dennis and Marilyn Barry Fellowship in Cardiology Research   RESOURCES MENTIONED www.prevenciomed.com   About Jim Januzzi, MD   Dr. Jim Januzzi has been a member of the Massachusetts General Hospital Cardiology Division since 2000. He is the Hutter Family Professor of Medicine at Harvard Medical Sc...

Here's a few titles your colleagues have said they've been reading ...    © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medici...