The Digital Healthcare Experience

Truly informed consent is so much more than a signature on a form. In this episode we sit down with Dr. Helen Dao, President and CEO of Dao Consulting Services, to explore how artificial intelligence could reshape one of healthcare's most critical and yet often overlooked processes: informed consent. Drawing on more than 20 years of experience, Dr. Dao shares her perspective on how AI can improve...

When people hear "healthcare security" they usually think cyberattacks and data breaches. But what if the most pressing threat isn't digital? We connected with Eric Sean Clay, VP and Chief Security Officer at FMOL Health, to discuss the alarming reality of workplace violence in healthcare and why it demands urgent attention. With more than three decades of experience in law enforcement and healthc...

Are we solving the right problems in healthcare? We posed this question to Mark O'Leary, Managing Partner at o2 Holdings. Drawing from decades of experience across startups, Fortune 500 companies, and healthcare organizations, Mark shares practical insights on AI, decision making, patient-centricity, and the future of healthcare transformation. Watch the video here . Chapter Timestamps: 00:00 Prev...

When even a seasoned healthcare professional can't navigate the system safely, what would the average patient or family do? We connected with Kathryn Biasotti, a nurse leader and patient safety advocate with more than 30 years of experience in healthcare operations, risk management, and quality. Kathryn shares a deeply personal story of loss that exposes how communication breakdowns and documentat...

If healthcare transformation seems slow, it's because people, process, and trust must catch up with the tech. In this episode we sit down with Dr. David Lubarsky, CEO of Westchester Medical Center Health Network. Named one of Modern Healthcare's 100 Most Influential People in Health Care, Dr. Lubarsky shares real world lessons on turning innovation into measurable outcomes. Watch the video version...

The way patients find and choose care is changing fast. One thing is clear: Your digital presence is your brand. We sat down with Timothy Brown, Chief Communications and Marketing Officer at Stony Brook Medicine, to explore how modern health systems are rethinking marketing, technology, and patient engagement. Timothy shares how academic medical centers are navigating increased competition, shifti...

It's not every day you get to sit down with a healthcare icon. In this episode we're joined by Scott Becker, Founder and Publisher of Becker's Healthcare, for a wide‑ranging discussion on how artificial intelligence is transforming healthcare today. Scott brings a rare perspective shaped by decades at the intersection of healthcare operations, investing, law, and media. He breaks down where AI is...

Healthcare ransomware attacks continue to accelerate, causing widespread disruption across healthcare systems while putting sensitive patient data and lives at serious risk. In this episode, we sat down with a leading healthcare cybersecurity expert who has been in the trenches responding to hundreds of ransomware attacks.  Watch the video version here. Beth Waller, Chair of Cybersecurity and Data...

Innovation is moving at breakneck speed right now. As AI agents begin entering healthcare workflows, that momentum brings incredible opportunity and very real risk. We sat down with David Trier, CEO at ModelOp, to talk about why traditional oversight and manual workflows can't keep up with the pace of agentic AI. Every department, from radiology to nursing to operations, is exploring how AI can im...

The emergency department is one of the most complex decision environments in healthcare. High stakes. Limited time. Overburdened teams. And one critical question asked over and over again: Admit, or safely send home? With growing resource constraints and increasing demand for care, streamlining admissions is no longer optional. It's strategic. Dr. Tom Scaletta MD, CEO of Auscura, Past President of...

This one stretches the mind in the best way. What if gravity is the most overlooked force in modern medicine? In this episode, we sit down with Dr. Brennan Spiegel, Professor of Medicine and Public Health, Director of Health Services Research at Cedars-Sinai, and Director of the Cedars-Sinai Center for Virtual Medicine and Health System Transformation. We explore bio-gravitational medicine, a grou...

Wearables are no longer just fitness gadgets. They're becoming clinical-grade health tools, and healthcare has a lot to learn from that journey. In this episode, we sit down with Marco Benitez, CEO and Founder of ROOK, to explore how wearable technology is transforming preventive care through real-world insights and patient engagement. Watch the video version here. We discuss: The evolution of wea...

This episode might just change how you look at health. Quite literally. What if a simple eye scan could uplevel the trajectory of patient care? Our guest speaker, Dr. T.Y. Alvin Liu, Inaugural Director of the Gills AI Innovation Center at Johns Hopkins Medicine, shares how AI-powered retinal screening is reshaping care delivery and what it really takes to deploy AI at scale in healthcare. Watch th...

Season 3 kicks off with a frontline conversation every healthcare leader should hear. In this episode, we sit down with Mark Heyward Johnson, RN, Chair, Practice Excellence and Informatics Council at Prisma Health and Immediate Past President at the American Nursing Informatics Association (ANIA), to explore the next frontier in nursing informatics and EMR optimization. Watch the video version her...

We're capping off Season 2 with a must-listen discussion on patient trust, AI and consent. In this episode, we're joined by Chad Brouillard, medical malpractice defense trial attorney at Foster & Eldridge, LLP to explore the risks, benefits, and legal realities of AI in healthcare. As artificial intelligence becomes deeply embedded in clinical care, the process around informed consent is evolving...

In this episode, we explore how artificial intelligence is transforming medical decision-making, clinical workflows, and patient outcomes. Our guest, Dr. Zafar Chaudry, Senior Vice President, Chief Digital Officer, and Chief AI & Information Officer at Seattle Children's, breaks down what a true human-AI partnership looks like inside modern healthcare. Watch the full video here . We discuss how AI...

In this episode, we sit down with Ahmad "AK" Khater, Founder and CEO of iTXPROS, to explore the rise of digital dentistry and what it means for the future of dental care. Tune in to discover how technology is helping dentistry move from classical to digital...one byte at a time. Watch the full video here . You'll learn: What digital dentistry really means and how it's reshaping clinical workflows...

Featuring Dr. Lindsey Jarrett, PhD, Vice President at the Center for Practical Bioethics. Watch the full video here . How can healthcare organizations create responsible policies for AI and emerging technologies so innovation doesn't outpace ethics? In this episode, we dive into the world of practical bioethics, exploring how it can help healthcare leaders balance opportunity with integrity. Dr. J...

Janice Kelly, President of AORN Syntegrity (Association of periOperative Registered Nurses) joins us to explore how Artificial Intelligence is changing nursing practice. We discuss how nurses can build trust in AI, overcome integration challenges, and use technology to deliver safer, smarter patient care. Watch the video version of this episode here . AI is transforming the operating room, from pr...

Healthcare is in the middle of a great migration, moving out of traditional "on-prem" data centers and into the cloud. What does that mean for health systems, clinicians, and ultimately patients? Dr. Tim Calahan, Chief Technology Officer at Michigan Medicine, shares a bold vision about how cloud migration is reshaping healthcare infrastructure and unlocking innovation. Dr. Calahan also shares why...

Featuring Leah Binder, CEO of The Leapfrog Group. Watch the full video version here . "Patient safety is not plug and play." Leah takes us through the fascinating evolution of patient safety standards and the critical role of healthcare IT. We discuss lessons from early CPOE systems, best practices for clinical decision support, and how continuous testing and measurement are key to preventing medi...

How are artificial intelligence and robotics transforming the future of surgery? In this episode, we explore why robots make the perfect hosts for AI and how these technologies are changing patient care across every phase of surgery. Watch the video version here . Featuring Dr. Roger Smith, PhD, Chief Strategist at Modelbenders. Dr. Roger Smith is a pioneering technology executive who has shaped i...

Too often nurses face burnout, overwhelming charting demands and sometimes even toxic work environments. In this episode we're joined by Dr. Farah Laurent, DNP, Nurse Career Architect and Author of Nurses Making Moves. She shares powerful strategies for creating positive work environments in healthcare and supporting nurses in every stage of their careers.  You'll learn: How nurses can use AI tool...

This episode wraps up our summer podcast series "Bit By Bit: Healthcare IT Project Success" featuring Kevin Torf, Managing Partner at T2 Tech Group. We explore what makes healthcare IT implementation uniquely complex, and how leaders can deliver results on large-scale healthcare projects without endless consultant reliance. Watch the video version  here . Watch Part 1 of this series "Outdated Befo...

Featuring Maggie Neustadt, VP of Risk Management at BJC Health System, joined by her best friend Lynn Price, Attorney, Author, and Consultant. Watch the video version here . If you keep hearing "we don't have the budget," this episode is your game plan. Part 2 of our summer podcast series "Bit by Bit: Healthcare IT Project Success" features two guests, both seasoned attorneys and negotiation exper...