The Devoted Dish

In this episode, we sit down with our Guide Team to talk about how we’ve scaled thoughtfully to support our growing membership—without losing the personal touch that matters most. We explore how we ensure new team members are equipped to provide accurate, consistent information, how enhanced systems empower our Guides to better support members, and why truly listening means hearing not just what m...

In this episode, we team up with Devoted Medical to break down the power of Virtual Primary Care , what it is, how it works, and why it can be at time even more convenient (and effective!) than an in-office visit. We cover how members get support for labs, tests, and vital readings, and how Devoted Medical keeps everything smooth and connected behind the scenes. You’ll also learn who benefits most...

Welcome to Season 3 of the Devoted Podcast! We’re kicking things off with a hot topic that every broker and partner should know about how C-SNP attestations and verifications really work , and how Devoted ensures every member gets the care and support they deserve. We’ll also take a deep dive into the world of Medicaid ; tackling some of the most common questions and myths we hear, from auto-enrol...

In this episode Matt and Laura sit down with Mo, Anna, and Natasha from our Guide and Operations teams to explore the importance of having a primary care physician. We discuss the benefits of coordinated care, the risks of not having a central point of care, and how to have natural conversations with members around this topic. Plus, we share how brokers can support their clients in making the most...

In this episode, we sit down with Keith Eroh, a Sales Director at Devoted, to explore the ins and outs of the Part B Giveback. Keith breaks down where the best opportunities are to sell this product—and when it might not be the right fit. We also dive into strategies for working in the community year-round, including navigating Special Election Periods and how agents can take advantage of these op...

In this episode, we sit down with our Chief Medical Officer to explore the pressing challenges facing today’s healthcare system and identify opportunities for meaningful improvement. We also dive into how Devoted Medical is transforming healthcare for our members—delivering better care at no additional cost—and what members can expect from this enhanced experience.

Tune in to this episode of The Devoted Dish as we sit down with our Member Experience team to explore how we communicate with our members, onboard new ones, and build trust along the way. It’s no secret that Devoted stands out in how we engage with our members—join us as our experts share insights into the inner workings that make this unique approach possible.

In this episode of the Devoted Dish , our sales operations leader dives into forecasting—exploring our approach and how agents can leverage forecasting tools, strategies, and pivoting techniques to stay adaptable.

In this episode of The Devoted Dish , our Chief Marketing Officer at Devoted Health shares essential strategies for building a strong and memorable brand. She covers where to begin the branding process, how to differentiate your brand from competitors, and the importance of maintaining consistency across all channels. With insights on connecting emotionally with your audience, this episode offers...

In this episode, we speak with one of our Sales Directors as he shares strategies for navigating a year with potential member changes and significant sales opportunities. Discover effective approaches leading up to AEP for retaining membership while identifying growth opportunities.

In this episode we get the chance to talk to Devoted Health's Head of Medicare Product who leads the charge in our bid development and process. We'll explore the intricacies of the bidding process and our strategic approach to developing comprehensive health plans.

In this episode we're excited to welcome our Elder Council and learn about how they are creating member mobilization and making a difference in our communities. Member Mobilization is a grassroots movement for Elders to drive physical, spiritual and emotional health priorities of their communities.

In this episode, we welcome our Chief Legal and External Affairs Officer Mo Cowan, who offers an insightful exploration of the current Medicare Advantage landscape. He guides us through the intricacies of the present situation and sheds light on potential changes we can anticipate in the future.

In this episode, we explore strategies for sustaining and expanding your business throughout the year, leveraging special election periods. We delve into where these unique opportunities for continued growth can be found, offering practical advice and insights to help you capitalize on these periods.

In this episode, we're excited to welcome our Chief of Medicare Markets for an in-depth discussion on the strategies for building a network in an expansion market and ensuring its sustainability.

In this episode, we're excited to explore the themes of growth and positive mindset, delving into how adopting such a perspective can significantly enhance both your professional endeavors and personal journey. We'll uncover the transformative power of a positive mindset, demonstrating how it can catalyze success in various facets of your life.

Prepare to be captivated as we explore the genesis of Medicare and Devoted Health. We'll journey through Ed's insights on the future trajectory of healthcare, uncovering the innovative paths he envisions.

In this episode, we delve into effective strategies for collaborating with local community partners and organizing impactful events that drive lead generation, appointment setting, and enrollments.

In this episode, we delve into the world of Veteran coverage and Medicare plan options. We explore how you can contribute to our Veterans' well-being by ensuring access to the most reliable and up-to-date information. Join us as we navigate this crucial topic, aiming to support those who have selflessly served.

In this exciting episode, we delve into effective strategies to conclude your Annual Enrollment Period (AEP) with impressive results. We'll also cast our gaze forward to December, uncovering potential election opportunities that could benefit both you and your clients as you aim to end the year on a high note.

In this episode, we'll unveil our brand-new podcast, discuss the nuances of Star ratings, and share some exhilarating updates from Devoted Health. Curious about how plans are evaluated? We'll cover that too!

Gain insights from one of our esteemed sales leaders, a seasoned veteran in the Medicare Advantage sector. We'll delve into their wealth of knowledge to uncover best practices for lead generation during the Annual Enrollment Period (AEP) and beyond.

In this episode of our podcast, we're thrilled to welcome one of our leading sales experts - Nicole Blue - for an enlightening discussion. Together, we'll delve into innovative strategies for sustaining member engagement and prospecting, even during periods that might traditionally be viewed as downtime.

Tune in to our latest episode that features special guest Charles Prince, Director of Sales, as he discusses opportunities during OEP, his 4 pronged approach to selling and the potential impact of taking action today. You don't want to miss this discussion!