The Dental Master Series Podcast

Please join in my conversation with Jimmy Moore of FLO Business Solutions. Did you know there are better ways to handle your merchant services than through your practice management software that will cost you less money too? Should your patients be charged 3% to use their credit card? If so, what is the legally correct way to do it? Payroll has become complicated. Companies like FLO can put everyt...

Please join my conversation with Dr. John Phillips. He was a guest for 10 previous episodes (Episode 5 - 15) and they were all fantastic. So many listeners have been begging me to have him back. In this episode we discuss the What, Why, Where, When, and How of getting a good testimonial from your patients. Learn about what a really good testimonial looks like. You may be surprised to find out that...

Episode 59: Join in on my conversation with Cynthia Roberts from Dental Advocacy Group who help dentists and their teams to navigate and understand the complexities of dental insurance. Do you feel stuck in insurance? Do you even really know who you are in contract with? Learn about how insurance companies lease other fee schedules in order to pay you less and what to do about it. Is insurance par...

EP:57 Join me in my conversation with Dr. Parag Kachalia who is the Head of Clinical Practice for Overjet - an AI company based out of Boston, MA. Why does dentistry need AI now? Why would an experienced clinician need the help of AI in his/her office? How will your team adapt to AI in a way that is better for the patient and the practice? Does AI improve patient treatment acceptance? Learn how AI...

EP: 57 Join me in my conversation with Patrick McDonald from RAMP - a dental marketing company. AI is changing the way patients search for and choose their dentist, and most dental practices don't even realize it's happening. There's a lot of hype, confusion, and even panic about AI, but there is an opportunity to get started so you're not left behind. Learn about how your Google Business Profile...

EP: 56 Join in my conversation with Dr Martin Mendelson as we discuss his upcoming book : One Move Makes All The Difference. Overwhelm and decision fatigue are very real issues for today's busy dentist. Thankfully, there are resources and tools available to help understand these issues and make "One Move" to make a difference. Hear how hope is not a plan. Learn how to make a "to do list" that you...

EP: 55 Join me in my conversation with Leah Roling who returns to us with a unique and information-packed way to look at culture in our dental practices. Learn about forming your "Promise" about what it is you are in your office to do. How and why Roles need to be defined and the shared agreements to go with those roles to help your team know how to win in their roles. "CPR" gets a new use : Clari...

EP: 54 Join in on my conversation with Mark Scott and Tim Galica of Scott CPA's. Accountants aren't generally known to be too exciting, but Mark and Tim share some basic and advanced strategies to save on taxes in a big way - and that's always exciting. For instance, are you doing well and as a reward are you finding that you get to pay back basically 50% of your profits in state and federal taxes...

EP: 53 Join me in my conversation with Joanne Villani, RDH who is the Co-Founder of PreVu Software We explore what holds doctors and their teams back from providing cosmetic (and many other types) of care for their patients. "Sales" has a negative connotation in dentistry and there are better ways to think about how we approach patients with all the incredible things we can do for them without "of...

EP: 52 AI is exciting and mysterious. As dentists, we know we should be learning about it. But what can AI do for us, and is it actually to a point that it will be useful? Is there a big learning curve? Is it too early to jump in or should we really get started now? Join in my conversation with Dan Mount who is the Founder of The Dental Practice Marketers and author of the new book, Your AI-Powere...

EP: 51 Hey everyone! This podcast is packed with great nuggets for everyone. Everyone dreams of money pouring into your pockets without having to be tied to a lot of extra work. Is there really such a thing as Truly Passive Income? Join in my very passionate conversation with Clint Harris and learn about the mistakes people make when trying to create passive income and then understanding the funda...

EP: 50 Join in my conversation with Mr. Colin Carr, founder and CEO of CARR Real Estate, about your office space. How do you determine if you should lease or buy your office space? What you don't know about commercial real estate could cost you several hundred thousand dollars! Learn how you can save those dollars. Learn the top three mistakes doctors make with negotiating for their commercial rea...

EP: 49 Join in on my conversation with Mr. John Wlodarek, Director of Practice Transitions with JW Practice Advisory, about practice sales and transitions. There are unscrupulous brokers in the dental space, and it's important to John to be knowledgeable and transparent as to the many different options presented to both buying and selling doctors. Did you know you should get your practice valued n...

EP: 48 Join in my conversation with Mr. Kelly Richards of Allworth Financial. There may be things in your financial life that need attention and you have been putting them off. Dentists as a whole tend to put their financial world last. On top of that, it's hard to even know where to go or where to start. This leads to stress which nobody needs. In this podcast, learn about how to find a financial...

EP: 47 Join in my conversation with marketing consultant Jenny Smith of Patient News. Discover how connecting with Practice Zebra can transform the ways you determine when you should use marketing, what marketing you should use, and is your marketing actually working? On top of that you can even know how effective your team is in handling new patient calls coming in from all potential marketing so...

EP: 46 Did you ever wonder how someone becomes an "expert witness" in a lawsuit? What even makes someone an "expert" in the first place? Join my conversation with Dr Jordan Romano to learn more about how you could become an expert witness and the values of becoming one. There is actually a very large need for "experts" in the legal field. Learn what's involved in the process of being an "expert wi...

EP: 45 Listen in to my conversation with Randy Alvarez, CEO of The Wellness Hour. Randy has a wealth of knowledge from decades of experience with marketing. In his most recent past experience he has discovered his most effective marketing to find multiple good and qualified new patients through YouTube and digital workflow. As a dentist you can innovate the way you communicate with your potential...

EP: 44 Please join in on my conversation with Dr. David Phelps who, among many other achievements, has authored the book Scaling Time vs Wealth. In today's world in which the "Hustle Culture" is pervasive, Dr Phelps helps us see the importance of time. We should see time as real wealth. There are ways to be good financially and still have the freedom of time to do what you think is best for you an...

EP: 43 Join my conversation with Brock Dumont with Perry Consulting. Brock has many years of experience with helping dentists go through what he calls a "Dental Benefits Transition" He has successfully helped dentists with 30 - 70% of their patients under one or more PPO contracts to drop the plans. You will find out about the best times to drop plans, and what possible roadblocks there may be. Al...

EP: 42 Join me in my conversation with Meredith Harris - An Expert in Feedback and Radical Candor. Feedback is something most everyone says they want, but when they get it the usual way - it's generally a blow to their ego and self esteem. Learn the right way to give and take feedback. (Hint: It's not using the word "feedback") Properly used, feedback is a powerful tool for all leaders in a dental...

EP: 41 Financial experts have noted an average dentist can retire and be okay with Six million dollars. But, to retire well off, that number becomes Ten million dollars. Join me in my conversation with Nate Williams of Practice Financial Group as we delve into the mindshift it takes to behave like a Decamillionaire and the specifics of what it takes to actually become one. Financial freedom is som...

EP: 40 What if I told you you could likely (There's a 72% chance) add more money to your bottom line with little effort on your part? Join my conversation with Howard Goldstein of Merchant Advocate to hear the answer. Howard has "cracked the code" on finding money in your monthly credit card processing statements that should be staying in your pocket. Amazingly. there is NO Regulation of credit ca...

EP: 39 Join me for another conversation with Dr Michael Silverman - this time about all the things you should know about what is available today to optimally find the right new patients for your practice. Here are some of the highlights: Radio Ads Connected TV Ads (at only 5 cents per view!) Google Ads Lifestyle Marketing (market to very specific demographics in multiple ways) Website design optio...

EP: 38 Join me in a timely conversation with Ridgely Goldsborough about what is available today to help you connect with the right kind of patients in your practice. Authenticity plays a major role in potential patients discovering who you are. Most websites are very objective in their content. Learn about what a difference Limbic Messaging could make and how to get it done quickly. There are Seve...

EP: 37 Join for an enlightening conversation with Dr Lincoln Harris from Bunderberg, Australia. Linc has a wealth of clinical and practice management "truths" that many dentists have probably not heard before. He has a passion for education and shortening the learning curve for dentists to become more clinically competent and more confident. His company RipeGlobal has taken online education to a w...