The Dental Amigos

Live from the 3M booth at the GNYDM 2019, Rob and Paul host Dr. Joshua Austin and chat with him about managing patient reviews, simplifying composites by utilizing Fil-Tek Universal and how doing so can lead to better efficiency and lower overhead. They also chat about the importance of doing and trying new things in a dental practice. Dr. Austin is a published author and lectures nationally on re...

Live from the 3M booth at the GNYDM 2019, Rob and Paul chat with James Kachmar of Dentists Disability Specialists about disability insurance- why it matters, its role in a loan for a practice acquisition or start-up, when a dentist should buy it, as well as some insightful discussion about understanding the language of a policy and why all disability policies are not created equally. Jim grew up j...

Live from the Benco booth at the GNYDM 2019, Rob and Paul chat with Denise Sabol and Michelle Lee of The Organization for Safety, Asepsis and Prevention about the importance of infection control education, the importance of leadership in training and fostering a culture of safety in a dental practice, strategies for integrating infection control training in a dental practice and how it comes into...

Live from the Benco booth at the GNYDM 2019, Rob and Paul host Craig Conrardy of OnPharma Onset Buffering System and chat with him about how their injection buffering can improve patient experience, reduce chair time and improve office efficiency. Craig Conrardy is one of the original members of the OnPharma team that created and launched the Onset Buffering System and he currently service as OnPh...

Rob and Paul host Chris Cortes of Darby, live from the Darby booth at the GNYDM 2019 and chat with him about impression scanners and how they can increase a dentist’s efficiency and productivity, in addition to improving the patient experience through shorter chair times. The Amigos also chat with Chris about the importance of remaining current and staying relevant in the "Millennial" world, and h...

Rob and Paul host Nicole Perry of CareStack, live from the Darby booth at the GNYDM 2019. The Dental Amigos chat with Nicole about Millennials (the largest generation group in the Country), understanding the profile of Millennials and what they’re looking for in a patient experience, how to get Millennials into your dental practice and what CareStack is doing to help with that mission. CareStack i...

Rob and Paul host Monica Martinez of Darby’s TechForce division live from the Darby booth at the GNYDM 2019. In this episode, the Amigos chat with Monica about cybersecurity and ransomware- what they mean to a dental practice, what dentists should be doing to protect themselves from cyber-attacks, as well as the importance of training your dental team and the role that insurance and consulting pla...

Rob and Paul host Dr. Aeklavya Panjali live from the Darby booth at the GNYDM 2019. In this episode, Rob and Paul chat with Dr. Panjali about Alfa Gate’s Bio-Active implant and why he likes it. Dr. Panjali also chats with the Amigos about the importance of hands-on training for dentists, his mission to make it easier for general dentists to do implants and the importance of simplicity in dental pr...

Rob and Paul host Travis Hornsby, founder of the Student Loan Planner which is a financial consulting firm focused exclusively on helping people manage their student loan debt. To date, Travis and his firm have personally consulted on over $650 million in student loan debt, which is believed to be more than anyone else in the country. And more importantly, they’ve helped their clients save a proje...

Rob and Paul host Dr. Brett Gilbert, a Board Certified Endodontist, specialty practice owner, clinical assistant professor in the Department of Endodontics at the University of Illinois-Chicago, College of Dentistry, and lecturer. Brett is also a founder of Access Endo which is an on-line resource for professional development and Endodontic continuing education and training for specialists and gen...

Rob and Paul host their Texas real estate amigo, Patrick Valentz, a dental industry veteran and founder of Xite Healthcare Real Estate. In this episode, Rob and Paul chat with Patrick about a wide range of topics from Patrick’s Ironman Triathlon career to what dentists should be considering when doing a ground-up construction project, including the hidden costs and potential pitfalls of real estat...

Rob and Paul host Jason Deshayes, CPA, a seasoned certified public accountant with more than 17 years of experience providing tax, accounting, and consulting services to individuals, dental and medical practices and closely-held businesses. Jason works for the accounting firm Elliot Davis and is the leader of the firm’s Accounting Advisory Team in their Raleigh office and is also a leader within t...

Rob and Paul host Tom Comerota, founder of DentalStores, an online patient store and in-office dental savings management program. Over the years, Tom has jump-started several companies focused on the sale of dental products and has helped sell millions of dollars’ worth of merchandise. In this episode, Rob and Paul chat with Tom about how adding and implementing an e-commerce “patient store” to a...

It’s the time of the year when associates and practices are scurrying to find one another. Rob and Paul decided to celebrate the joyous season by talking about the “Dos and Don’ts” of associate employment relationships from the perspective of both the practice and the associate. They drill down on what to look for and what to avoid. For associates wanting to learn more, be sure to check out the we...

Rob and Paul host Dr. Lewis Chen, a young entrepreneurial practicing dentist and multi-practice owner who did a ground-floor storefront dental practice start-up in the heart of New York City’s, Greenwich Village while at the same time acquiring a dental practice in Edgewater, New Jersey. Paul and Rob chat with Dr. Chen about his somewhat novel business model, the importance of embracing change in...

Rob and Paul host Vivek Kinra, CEO of PPO Profits, a firm solely dedicated to increasing the PPO insurance reimbursements for dentists. In the episode, Vivek speaks with Paul and Rob about best practices for the insurance credentialing and fee schedule negotiation process (including a little-known tip for associates) and how investing in that process can yield returns down the road. Vivek spent th...

Rob and Paul host Tom Brown, Vice President of Sales and Marketing at LocalMed. In this episode, Tom talks about his Black Belt in “Lean Six Sigma” which is a methodology used to improve business processes by utilizing statistical analysis rather than guesswork that “takes the fear out of decisions.” Paul and Rob also chat with Tom about the LocalMed scheduling solution (how it works and how it ca...

Rob and Paul host their amigo, Dr. DeAngelo Webster, a practicing dentist, dental practice owner and the founder of Practice Biopsy. In 2017, DeAngelo began documenting the daily “behind the scenes” process of building and operating his practice which can be followed in the Facebook group Practice Biopsy. Paul and Rob chat with DeAngelo about the importance of books and mentorship for dentists at...

Rob and Paul host their British amigo, Dr. Jason Smithson, a practicing dentist in Cornwall, U.K. Paul and Rob chat with Dr. Smithson about wine, the benefits of working in a group of general dentists with each having a special focus and the importance of “regular dentistry.” They also discuss dental school and dental practice economics and the differences between the U.S. and the U.K. As is typic...

Episode 39- The Dental Amigos on the Impact of Bad Agreements and Bad Deals In this episode, Paul and Rob talk about “when bad agreements come back to take a bite out of your nachos.” How contractual provisions such as restrictive covenants and lease provisions can impact a dentist’s future; the importance of due diligence; and things that can go wrong with buy-ins. Listeners who want to reach out...

The Dental Amigos host their amiga Anna Haslinksy, Esquire, a seasoned attorney with Rob’s firm who regularly represents dentists with practice transitions, employment agreements and employee handbooks. In this episode, Anna, Rob and Paul chat about the process of preparing an employee handbook, the importance of practice owners being engaged in the process and the pitfalls of not doing it properl...

The Dental Amigos are excited to again host their Philly amigo and commercial real estate agent, Brian Madden. In this episode, Paul and Rob peel back the curtain on lease renewals with Brian and chat about the lease renewal process and, most importantly, how and when to start to the process so that you can save money and, in some cases, get free improvements and upgrades to your dental office. Th...

In this episode, Rob chats with Paul about what he does, why he does it and how he came to be “Dr. Nacho.” Paul talks about how he transformed his local study club and continuing education courses into the electronic and social media presence that they are today. With Paul’s upcoming “New Dentist Boost III, Dentist Team Boost” and Paul’s recent appearance at Mark Costes’ “Dental Success Summit” in...

Episode 35 - Linda Harvey on Risk Management and Compliance (including HIPAA and OSHA) Rob and Paul host Ms. Linda Harvey, a nationally recognized healthcare risk management and compliance expert, who assists dentists and their teams in navigating regulatory requirements such as HIPAA and OSHA as well as infection control audits. Paul and Rob chat with Linda about the importance of having a person...

Rob and Paul host Dr. Tyler Bond, a practicing dentist, currently serving in the U.S. Navy at Naval Base Kitsap in Washington State and soon to be stationed at Camp Lejeune in North Carolina with the Marines for three years starting in the summer of 2019. Dr. Bond is a 2018 graduate of Midwestern University College of Dental Medicine - Arizona, where he received multiple awards for implant and dig...