The CX and Culture Connection Podcast with Host Matt Egol of JourneySpark Consultants

The Modern Marketer NEEDS to Stay Agile with Greg Kihlström of The Agile Brand This week on the CX and Culture Connection Podcast, we are joined by Greg Kihlström, from The Agile Brand 🤝 Greg is going to share CX strategies, talk AI, improve the EX-CX interactions, and help the modern Marketer 📈 I invite you to follow Greg and us on your favorite podcast directories. 👇 The CX & Culture Conn...

What Can Machines do Better than Humans? This week on the CX and Culture Connection Podcast, we are joined by Amaresh Tripathy, Managing Partner 🤝 at AuxoAI. Amaresh will answer for us what can Machines do better than humans and how can we implement the best data-driven strategies to increase 📈 our Customer Experience. I invite you to follow us on your favorite podcast directories. 👇 The CX &am...

This week on the CX and Culture Connection Podcast we are joined by Farzad Aref, Founder of Farlinium. He's going to drop some major nuggets on AI 🤖 and continuously improving your Customer Experience using real-time data 📊 in unique ways! Remember to follow and subscribe to the show on your favorite platforms so you are the first to see these air every week! 🚀 The CX & Culture Connecti...

Your journey to be MORE customer-driven starts with YOU and YOUR team. This week we welcome Chris Taylor, founder of Actionable. He's going to come on the show and talk about how commitments can drive employees and propel your CX efforts! The CX & Culture Connection Podcast with Matt Egol of JourneySpark Consulting Chris Taylor LinkedIn: https://www.linkedin.com/in/chrisjrtaylor/ Actionabl...

Redefining the Customer Experience.. CX & Culture Insights. Vin Varma CXO of Oak Street Health joins us this week on the CX and Culture Connection Podcast. Make sure to follow us on your favorite platform to be the first to hear it live! Vin Varma LinkedIn: https://www.linkedin.com/in/vin-vinod-varma-5017191/ Oakstreet Heath Website: https://www.oakstreethealth.com/ 0:00 - Preview 0:23 - Intro...

Experiences are built out of clues. This week's episode features Lou Carbone CEO at Experience Engineering. We will discuss identifying experiences and leveraging them to create the best customer journey for YOUR business. | The CX & Culture Connection Podcast with Matt Egol of JourneySpark Consulting Check out all of our episodes here: https://www.youtube.com/@CXCultureConnection Lou'...

Analyzing Propensity and being CUSTOMER DRIVEN. Rony Vexelman, the VP of Marketing at Optimove joins us this week on the CX and Culture Connection Podcast to discuss MAXIMIZING YOUR MARGINS while improving the customer journey. The CX & Culture Connection Podcast with Matt Egol of JourneySpark Consulting Rony Vexelman Linkedin: https://www.linkedin.com/in/ronyvexelman/ Optimove Website: https:...

The Importance of AI-Driven Insights and the Future of CX featuring Sid Banerjee Chief XM Strategy Officer at Qualtrics | The CX & Culture Connection Podcast with Matt Egol of JourneySpark Consulting Matt and Sid discuss many cutting-edge topics within the CX and EX industry, including the addition to A.I. technologies into the customer experience landscape. Sid adds to the conversation with h...

Continuously Improving the Customer Journey with Mike Mangione - Global Leader for Brand and CX at WLGore | The CX & Culture Connection Podcast with Matt Egol of JourneySpark Consulting Mike Mangione Linkedin: https://www.linkedin.com/in/michael-mangione-4679785/ W.L. Gore & Associates Website: https://www.gore.com/ W.L. Gore & Associates Youtube: @wlgoreassociates 0:00 - Preview 0:28...

Greg is here to save Marketers! Greg Stuart CEO of MMA Global Joins us as We're Here to SAVE Marketing from Marketers | The CX and Culture Connection Podcast with Matt Egol CEO of JourneySpark Consulting. MMA Global website: http://www.mmaglobal.com Greg's Podcast: Building Better CMO's Email Greg: Greg@mmaglobal.com 0:00 - Preview 0:29 - Introduction and beginning of the show 1:08 - I...