Richard Walker
The Customer Wins
This is The Customer Wins podcast where business leaders discuss their secrets and techniques for helping their customers succeed and in turn grow their company.
Be sure to visit the podcast's website and support the creator: www.quickforms.com
Author
Richard Walker
Category
Podcast website
Latest episode
Nov 9, 2026
Where to listen?
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Episodes
[Emerging Tech] Cutting AI Costs Without Sacrificing Quality With Max Schuman 09.11.2026 38:14
Max Schuman is the President and Co-Founder of Trimio, an AI FinOps platform that helps businesses control and optimize their AI spending. Trimio provides cost visibility, financial guardrails, and intelligent model routing to reduce AI expenses while maintaining quality. Max leads the company's revenue and go-to-market strategy, drawing on extensive experience in AI sales, strategic partnerships,...
Turning AI FOMO Into Real Business Growth With Peter Kornberg 26.10.2026 35:47
Peter Kornberg is the Managing Partner of CypherWorks, an AI-first business performance company that helps organizations use AI to drive revenue, profitability, and efficiency. As an entrepreneur and executive with over 15 years of experience driving revenue growth and business transformation, Peter specializes in helping companies apply AI strategically to solve specific business challenges and i...
[Emerging Tech] Mastering AI Harnesses and Guardrails With Unmukt Raizada 12.10.2026 37:30
Unmukt Raizada is the Founder and CEO of TrustEvals, an AI company that helps organizations build and deploy reliable AI with built-in governance, audit, and evaluation. He has 16 years of experience working at the intersection of data and AI. Before TrustEvals, Unmukt held senior data and AI roles at Goldman Sachs and JPMorgan Chase and co-founded the AI software company Thena. He now helps organ...
How AI Is Transforming the Customer Experience With Marisa Murgatroyd 05.10.2026 35:34
Marisa Murgatroyd is the Founder and CEO of The Experience Group, a company that uses behavioral science to design how people engage with technology, products, and organizations. She is also the Founder of Live Your Message, a business coaching and training company that helps entrepreneurs create engaging, experiential products and customer journeys. Marisa helps organizations close the gap betwee...
[Perspective Series] The Power of Joyful Leadership With Greg De Koker 28.09.2026 36:01
Greg De Koker is the Founder and Chief Joy Officer of JOY², a leadership and culture ecosystem that helps organizations use joy as a strategic advantage to build trust, connection, and performance. He is a brand and culture transformation strategist, speaker, and executive coach with decades of experience helping leaders build high-functioning, high-performing cultures. Greg is also the host of th...
[Emerging Tech] Building AI-First CRM for Advisors With Mitchell Bratina 21.09.2026 37:03
Mitchell Bratina is the Founder and CEO of FinTurk, an AI-native CRM built specifically for financial advisors to automate workflows and deliver more personalized client experiences. A former wealth advisor, he previously helped manage more than 300 client relationships and over $1.1 billion in assets. Mitchell is a CFA charterholder and holds a bachelor's degree in computer engineering from Iowa...
[Perspective Series] How Personality Coding Helps Businesses Increase Sales With Esther Wildenberg 14.09.2026 39:36
Esther Wildenberg is the Co-founder and President of Codebreaker Technologies, a global leader in personality coding technology that helps businesses improve sales, communication, and relationships. She is an accomplished consultant, coach, advisor, and speaker with more than two decades of international executive experience. By age 33, Esther had become CEO of a European consulting company, where...
Building Startup Success on Fundamentals With Brian Herr 07.09.2026 38:12
Brian Herr is the Founder and CEO of StartingBlocks and Managing Partner at HHI Advisory Group, where he helps startups, scale-ups, and portfolio companies accelerate growth, particularly in cybersecurity and regulated industries. With over 30 years of experience, he has guided companies through successful scaling, advised organizations from scrappy startups to $1.5 billion scale-ups, and is a sou...
Empowering Customers and Innovating Forms With Richard Walker 31.08.2026 33:11
Richard Walker is the CEO of Quik!, a provider of forms automation and management solutions for companies looking to maximize efficiency and productivity. He started Quik! in 2002 to help people spend less time on paperwork and more time on what they do best. Before Quik!, Richard was a business consultant with Arthur Andersen. He is also a published author of two books and a father of three boys....
Demystifying AI Adoption in Financial Services With Geoff Moore 24.08.2026 36:07
Geoff Moore is the CIO of Valmark Financial Group, a financial services agency working exclusively with entrepreneurial wealth management firms to meet its clients' unique and ever-changing needs. He leads a team of experts who use technology to solve business challenges and manage the cybersecurity of Valmark and its member firms. Geoff has over 20 years of experience in technology and financial...
Redefining Financial Planning for the Next Generation With Dennis Moore 10.08.2026 37:15
Dennis J. Moore is the CEO of the Financial Planning Association (FPA), the leading membership organization and trade association for CFP professionals and others involved in the financial planning process. Under his leadership, FPA helps financial planners grow through practice support, education, advocacy, and professional networking while advancing the profession. Dennis brings more than two de...
Building Trustworthy Brands in an AI World With Sasha Strauss 03.08.2026 39:33
Sasha Strauss is the Founder and Chief Brand Officer of Innovation Protocol, a brand strategy consultancy that helps organizations define, strengthen, and communicate their identities with clarity and purpose. Since founding the firm in 2006, he has advised leading organizations, including Google, Disney, LEGO, PayPal, and Nestlé, on brand strategy and leadership communications. Sasha is also a lo...
Building the Future of Private Markets Technology With Gareth Lewis 27.07.2026 34:24
Gareth Lewis is the Chief Business Officer at Helm, a fintech company providing unified infrastructure and workflow technology for capital raising, investor management, and private markets operations. He co-founded Delio in 2015, growing it into a leading private markets platform used by financial institutions across multiple countries before its acquisition by iAltA Holdings and integration into...
Customer Experience, AI, and Cloud Security With Mikhail Ruchkin 20.07.2026 34:18
Mikhail Ruchkin is the CEO of Innovative Digital Transformation, an AWS Advanced Tier Services Partner that helps organizations modernize their technology through cloud migration, cybersecurity, AI, and digital transformation solutions. He has more than 15 years of experience leading cloud strategy and security initiatives for startups, mid-sized businesses, and Fortune 500 companies. Before found...
Transforming IT Buying: Authentic Matches With Tonya Turrell 13.07.2026 35:05
Tonya Turrell is the Founder and CEO of TechnologyMatch, a buyer-first platform that connects IT leaders with technology providers through AI-powered matchmaking and demand generation. A three-time founder with two successful exits, she is known for challenging traditional lead-generation models and creating trust-based alternatives that prioritize buyer intent. Tonya has earned Inc. recognition...
Building Trust-Driven Tech Partnerships With Brian Hyman 06.07.2026 35:51
Brian Hyman is the Founder and CEO of High Meadow Solutions, a wealthtech advisory and consulting firm that helps wealth management organizations modernize their technology, optimize operations, and drive successful business outcomes. He founded the company to bridge the gap between strategy and execution, helping firms make better technology decisions and implement them effectively. Brian has dee...
Customer Psychology, Marketing, and Growth With Bob Serling 29.06.2026 38:56
Bob Serling is the Founder of Licensing Lab, a consulting firm that helps companies understand why customers buy and how to create marketing that drives more sales. He is a buying behavior specialist known for uncovering the real motivations behind customer purchasing decisions. Bob pioneered the Customer Created Framework, a customer-driven approach to developing products, offers, and marketing s...
[Governance Series] Transforming Wealth Management Compliance With David Reeve 22.06.2026 34:29
David Reeve is the Founder and CEO of InvestorCOM, a compliance technology company that helps wealth management firms streamline regulatory requirements, investor disclosures, and retirement rollover processes. He has led the company for more than three decades, building long-term partnerships with leading financial institutions across North America. David leads InvestorCOM in delivering simple, a...
Redefining Meetings and the Agentic Future With Artem Koren 15.06.2026 36:47
Artem Koren is the Co-Founder and CPO at Sembly AI, an AI-powered meeting intelligence platform that helps teams capture, organize, and act on insights from conversations and meetings. He leads the company's product vision, building AI tools that improve collaboration, productivity, and decision-making for modern organizations. With a background in systems engineering, enterprise consulting, and p...
[Governance Series] Revolutionizing Compliance for Small Firms With Paranj Patel 08.06.2026 35:52
Paranj Patel is the Founder and CEO of ClearLines Group, LLC, a boutique regulatory and compliance advisory firm that helps broker-dealers, registered investment advisers, and fintech firms navigate complex regulatory environments. He brings more than 20 years of experience in financial services, including senior operational and compliance leadership roles at Prudential. Paranj previously served a...
Transforming Cloud Marketplace Sales With AI With Trunal Bhanse 01.06.2026 32:13
Trunal Bhanse is the CEO of Clazar, a platform that helps software companies sell and grow revenue through cloud marketplaces like AWS, Azure, and Google Cloud. He previously held engineering leadership roles at Confluent, Airbnb, LinkedIn, and Yahoo, where he specialized in marketplaces, billing systems, and product growth. At Confluent, Trunal led teams focused on cloud marketplaces and monetiza...
[Emerging Tech] Human Stories Triumph Over AI With Dan Lievens 25.05.2026 35:48
Dan Lievens is the Founder and CEO of Share One, a platform that helps businesses capture authentic customer stories through scalable video testimonials. He is a serial entrepreneur who has founded more than a dozen companies across technology, marketing, and other industries. With decades of experience, Dan focuses on helping businesses build trust, increase conversions, and grow through real cus...
[Emerging Tech] How AI Copilots Are Transforming Wealth Management With Jagdeesh Prakasam 18.05.2026 38:37
Jagdeesh Prakasam is the Founder and CEO of Qdeck, an AI-powered fintech platform that helps financial advisors automate workflows, analyze data, and deliver personalized client insights. He leads the company's vision and operations, building technology that modernizes how wealth managers serve clients and make investment decisions. Jagdeesh has a background in quantitative finance and previously...
[Emerging Tech] How To Transform Enterprise Data Into Insights With Suvrat Bansal 11.05.2026 40:07
Suvrat Bansal is the Founder and CEO of Clarista, a platform that connects fragmented enterprise data and delivers real-time, AI-powered insights for faster decision-making. He is a seasoned data leader with over 25 years of experience transforming data into business growth across global financial institutions. Before founding Clarista, Suvrat held senior roles, including Chief Data Officer at UBS...
Building Brand and Culture for Customer Success With Liz Fritz 04.05.2026 36:32
Liz Fritz is the Co-Founder of F2 Strategy, a leading wealthtech consulting firm that helps wealth and asset management companies make better technology and business decisions. She is a seasoned marketing executive with nearly two decades of experience in the financial services industry, including leadership roles at prominent firms such as Wells Fargo, US Bank, and BNP Paribas. Liz specializes in...
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