CUInsight | Credit Union
The CUInsight Experience
The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, founder and president/CEO of Zealyst . In each episode, they explore leadership, life, and the credit union movement through candid conversations with industry leaders and changemakers. Together, they uncover lessons, insights, and experiences that help listeners become better leaders and strengthen the movement we all serve. The CUInsight Experience is produced by John Pettit, Managing Editor of CUInsight.com .
Author
CUInsight | Credit Union
Category
Podcast website
Latest episode
Jul 3, 2026
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Episodes
Tracie Kenyon - Everyone on the Bus (#12) 05.04.2019 53:29
"There’s nothing bad about cooperation” - Tracie Kenyon Welcome to episode 12 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . I’m delighted this week to welcome Tracie Kenyon, the president and CEO of the Montana Credit Union Network , onto the show today! Tracie is also the board chair of Filene, and a board member of Western CUNA Mana...
Doug Leighton - Spirit of Collaboration (#11) 29.03.2019 51:36
"We’re all recruiters for the credit union movement" - Doug Leighton Welcome to episode 11 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . Today's guest is Doug Leighton is the SVP of Community Accounts at Visa. You’ve probably seen him around the last few years, because he’s a big fan of the credit union community. And you’ll...
Samantha Paxson - Audacity to Think Big (#10) 22.03.2019 52:05
"If you can digitize a country, you can digitize a credit union." - Samantha Paxson Welcome to episode 10 of The CUInsight Experience. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . Our guest this week is Samantha Paxson. Sam is the Chief Experience Officer for CO-OP Financial Services , architect of the company’s go-to-market brand and customer experience strategy....
Maurice Smith - Connecting the Dots (#9) 15.03.2019 46:51
“What do you want your life’s story to say?” - Maurice Smith Welcome to episode nine of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . Our guest this week is Maurice Smith. Maurice is the president and CEO of Local Government Federal Credit Union ( LGFCU ) and the past chairman of CUNA . He is licensed to practice law in North Carolina, the Di...
Steve Swanston - The Next Right Thing (#8) 08.03.2019 36:25
"You can’t buy time and tenure" - Steve Swanston Welcome to episode eight of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . Our guest this week is Steve Swanston. Steve joined Velocity Solutions in 2015 as an Executive Vice President. He spent the previous 13 years at John M. Floyd & Associates ( JMFA ) and CU People. Steve has a...
Maria Martinez - Finding the Way to Yes (#7) 01.03.2019 41:27
"If you do good, good comes back to you" - Maria Martinez Welcome to episode seven of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . Our guest this week is Maria Martinez. Maria is the president and CEO of Border Federal Credit Union , headquartered in Del Rio, TX, serving 13 Texas counties. Maria is currently on the CUNA Board of Di...
John Pembroke - Begin with the End (#6) 22.02.2019 41:01
"You make a plan and then life happens. When life happens you have to adjust." - John Pembroke Welcome to episode six of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . Our guest this week is John Pembroke. John is the president and CEO of the CUES. Since joining CUES in 2013, he has helped launch a new direction in CUES’ strategy, br...
Chuck Fagan – Trust is Not Enough (#5) 15.02.2019 46:56
"Promise what you can deliver and work hard to deliver more" - Chuck Fagan Welcome to episode five of The CUInsight Experience. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions? What are they working on to help? What leade...
Jill Nowacki - What Lights You Up (#4) 08.02.2019 32:14
"Know what it is that lights you up as a human. The world needs that." - Jill Nowacki Welcome to episode four of The CUInsight Experience. Hosted by Randy Smith, co-founder and publisher of CUInsight.com . In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions? What are they working on to help?...
B. Dan Berger - Extreme Member Services (#3) 01.02.2019 31:42
"It takes the same amount of energy to be nice as it does to be a jerk" - B. Dan Berger Welcome to episode three of The CUInsight Experience. Hosted by Randy Smith, co-founder and publisher of CUInsight.com . In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions? What are they working on to hel...
Gigi Hyland - Art of Giving a Damn (#2) 25.01.2019 47:24
“There’s a lot of good that needs to be done in this world” – Gigi Hyland Welcome to episode two of The CUInsight Experience. Hosted by Randy Smith, co-founder and publisher of CUInsight.com . In each episode we have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions? What are they working on to help? What leadership lessons...
Jim Nussle - Setting the Table (#1) 11.01.2019 37:25
“Hopefully Don Henley doesn’t listen to your podcast.” – Jim Nussle Welcome to episode one of The CUInsight Experience. Hosted by Randy Smith, co-founder and publisher of CUInsight.com . In each episode we’ll have wide ranging conversations with thought leaders from around the credit union community. What issues are facing credit unions? What are they working on to help? What leadership lessons...
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