The Crowes Nest

In this episode of The Crowes Nest, we sit down with Dr. Tracy Pfeifer, President of The Aesthetic Society, to break down what membership really means in today’s aesthetic landscape — and how most surgeons are leaving opportunity on the table. From industry leadership and patient safety to marketing, SEO, and AI-driven search, this conversation goes far beyond networking and CME credits. We cover:...

Smartphone photography. Weak passwords. Unmaintained websites. In this episode of The Crowes Nest , Chris Nuland and Dr. Rosenthal explore how modern technology is quietly creating compliance and security risks for aesthetic practices. From computational photography affecting before-and-after images to HIPAA cloud backups, ransomware threats, and ADA compliance scams — this conversation breaks dow...

In this episode of the Crowes Nest Podcast , TK and Candace Crowe sit down with Bill Fukui , Senior VP of Business Development at MedShark Digital . Bill has been in the digital marketing world since the early days of Google, transitioning from print and Yellow Pages into SEO, websites, and now social media and AI. With decades of experience helping aesthetic medical practices grow, Bill brings a...

Think you know TouchMD? Think again. In this episode, we’re spotlighting the powerful, often-overlooked features that can completely transform your patient experience and streamline your practice operations—from consultations to marketing. We’re joined by a TouchMD expert who shares insider tips on how practices are using features like push notifications, early-access promotions, and AI-powered ph...

In this episode of The Crowes Nest Podcast, Candace and TK are joined by Dr. Grant Stevens. Most likely, if you’re in the aesthetic industry, you already know Dr. Grant Stevens. He is a personal friend of mine and a bold icon of the aesthetic industry. I know him to be highly driven, fearless, decisive, bold, charismatic, and a marketing genius. In this wide-ranging and insightful conversation, Gr...

This episode features Raghu Athré, MD, founder of Athré Facial Plastics in Houston, Texas, a double board-certified facial plastic surgeon and rhinoplasty expert. Dr. Athré began experimenting with photography while in high school and has become an expert in capturing authentic, accurate patient results without spending a fortune. In this episode, you will learn how to create a photography set-up...

In this episode of The Crowes Nest Podcast, we welcome Woodrow Wilson, a Melbourne-based photographer and CEO of Clinical Imaging, to discuss the essential role photography plays in aesthetic and medical practices. From the importance of standardized, high-quality before-and-after photos to the cost of poor photography on a practice’s reputation, Woodrow shares his expertise and practical advice f...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. This week's guest is Karen Zupko, founder and consultant at KZA. Karen is an advisor to surgical specialists in otolaryngology, orthopedics, aesthetic and reconstructive surgery, as well as dermatology. During our conversation with Karen, she shares her insights on the concerns industry workers face every day as well as the...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. This weeks guest is Catherine Maley, a recognized expert in cosmetic surgery marketing. Catherine is referred to as the “secret behind the successful cosmetic practice” due to her expertise in helping practices grow through better patient acquisition, conversions, and profits. Throughout the conversation, Catherine shares he...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. This week, we’re excited to feature Chris Suchánek, CEO and Founder of Firm Media. In this wide-ranging and insightful conversation, Chris opens up about everything from his journey in business to his personal life philosophy. From touching greatness in the music industry to building a thriving marketing agency, Chris shares...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. Listen in as Candace and TK are joined by Amy Anderson, aka The “Surgeon Whisperer” Co-Founder of BrinsonAnderson Consulting, and Mara Shorr, aka “The Group Project Girl” Consultant at BrinsonAnderson Consulting, as they share the success stories of some of their clients. We hope you enjoy and happy listening! Quote from Pod...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. Listen in as Candace and TK are joined by Chris Gregory, Founder and CEO of Dagmar Marketing, and Tony Talamo, Director of Business at Dagmar Marketing, as they discuss today’s importance of having an online presence. From essential strategies that optimize your site to leveraging cutting-edge AI tools this podcast has every...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. Join Candace and TK Crowe as they learn about the partnership integration between 4D-EMR, an online clinical software, and Open Practice, an all-in-one billing and clearinghouse software solution. Their partnership integration focuses on seamlessly allowing practices to run through the patient revenue/billing cycle easily wi...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. Join Candace and TK Crowe as they dive into the world of healthcare IT. Listen in as they chat with Daniel Livschutz about an array of topics from improving the patient experience, to choosing a good IT Partner, and simple things you can do to improve your cyber security posture. Happy listening! TIME-STAMPED SHOW NOTES: [1:...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. Join Candace Crowe as she talks with Dana Donofree, Founder and CEO of AnaOno Intimates, a woman-owned, survivor-designed line of bras and loungewear specially crafted for surgical recovery, radiation therapy, and post-surgery comfort and beauty. Dana shares her journey born from personal experience and a commitment to empow...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. Join industry experts Candace and TK Crowe as they venture into the world of AI note taking inside of medical practices with Dr. Robert Pollack and Sean Mahoney from 4D EMR and Caroline Zhang from Knowtex AI. Learn how 4D EMR clients are utilizing Knowtex AI medical scribe feature to take clear and focused notes without miss...

Welcome to The Crowes Nest, the official podcast of Candace Crowe Design. Join industry experts Candace and TK Crowe as they explore the dynamic realm of plastic surgery marketing with special guest Ryan Lehrl from Red Spot Interactive. Uncover the vital importance of measuring Return on Investment (ROI), regardless of your practice's size. Overcome common excuses, discover strategic insights,...