The Credit Union Leadership Podcast

As leaders in the credit union, we have either been involved in or intrigued by the hiring process for executive level members.  Our guest, JT is the president of Angott Search Group. JT is committed to search and recruit for a wide range of position levels in the credit union sector, including everything from CEOs, CFOs and CIOs to loan officers, business bankers and branch managers. He shares wi...

ServiStar is growing and scaling to be able to offer new solutions to help credit unions grow while maintaining the same level of consistency credit unions have come to us for. Our mission is to inspire transformational change in credit unions and to help us do that, we recently onboarded a new COO, @ Chris Bryan  On this podcast, Chris shared his story of why working in this great industry got hi...

Grab a pen and some paper. The latest vertex live nationwide class got a new topic - Emotional intelligence. They did a fantastic job giving the ServiStar team questions to answer in between sessions on the topic covered. Mike recorded his response to the questions posed and we used the audio for this podcast. Enjoy this episode of the credit union leadership podcast!!! Here is the transcript: Mik...

From 1998 to 2023, ServiStar has inspired transformational change in our great movement. To help us celebrate, George A. Hofheimer of Hofheimer Strategy Advisors joins Mike Neill to reminisce on their time together building what we now know as ServiStarConsulting.   George Hofheimer has 25 years of experience advising the consumer finance industry. ​ George was the head of research and development...

It's been a while since we did a BONUS episode.  We have never done an episode this impactful that wasn't a part of our regular cadence.  It was too impactful to hold for a regular release date. Do I have your interest yet!!???!!!- You need to listen to this podcast. @Walter Scioli - you have the floor, my man.  Here is the solution Walter raved about in the podcast: https://www.servistarconsultin...

ServiStar's Mike Neill and Community Financial's Tansley Stearns share on today's podcast the journey they both took to get ServiStar where it is today. They also deep dive into what it looks like to lead with purpose inside and outside of our great movement. It is our great pleasure to bring to you, the Tansley Stearns Anniversary podcast!

How do you compete in the marketing space as a credit union? On today's episode, we sit down with marketing guru, Adam Mark, of 2060 Digital who discusses how to show up on a search without running out of your budget. To keep this conversation going, connect with him on LinkedIn Here: https://www.linkedin.com/in/adam-mark-8052864/

Eric Gubka, Credit Union Enthusiast joins fellow nerd, Taylor Murray and take us on a journey through history, our history, in this podcast and give you a teaser for our new grassroots movement program we run for FREE call PHD.   Here is more about the new  program: Limited to the first 50 participants! Let’s not forget why we do what we do. The credit union movement is growing, but is our commitm...

On this episode of the Credit Union Leadership Podcast, our founding father, Mike Neill shares some eye-opening data from the latest Gallup survey on the state of employee engagement. Brace yourself, because the results show that only 33% of employees in North America are actually engaged in their work. That means a whopping 67% of employees don't really care about their jobs. 😮 Now, before you l...

Today we regroup with our friends over at Life Money You to discuss what they have been up to since we last spoke. Sit back, relax, and enjoy this episode of the Credit Union Leadership podcast! Life. Money. You.® BCU's chosen Financial Well-Being Program to help you take control of your money.   A holistic financial well-being Credit Union Service Organization (CUSO), owned by BCU, providing pres...

Megan James our newest trainer and now learning and development instructional designer has created two new trainings you should know about. More about her is below:   Hometown: Rolla, MO Pets:  Two Goldendoodles, Ruby and Piper Hobbies: Going to the beach, exploring new restaurants, spending time with friends and family, but mostly working on my yard and house Strengths: Learner – Achiever – Intel...

There are many misconceptions about delegation. In this episode, listeners will learn how to avoid the pitfalls and challenges in order to use this leadership skill for the development of their employees.   To register for our Fall Vertex Live Nationwide course- click this link here: https://events.servistarconsulting.com/event/vertex-live-nationwide/

We get this question all the time at ServiStar...how do I coach up? Teaser..you can't coach up. But today we discuss what you can do. Listen in as we speak with Mike Neill, Founder of ServiStar Consulting on this topic. "it's hopeless and everyone dies at the end of this movie"  - Mike Neill. 

Willingness to vs Caring or Wanting to. On today's podcast, Mike Neill continues our chase of adequate semantics and answers the question: To what degree is it a leader's job to influence someone's want to? Caring does not transfer - listen to this podcast for more about what you can do.

Buy In, Boxing, and Bankruptcy....what do they all have in common?     se·man·tics the branch of  linguistics  and logic concerned with meaning. There are a number of branches and  subbranches  of semantics, including formal semantics, which studies the logical aspects of meaning, such as sense, reference, implication, and logical form,  lexical  semantics, which studies word meanings and word rel...

CU1 is known by the rest of the industry for top talent, cold temps, and colorful shoes. ServiStar has had the privilege of working along side their management team as 50 of their leaders participate in our highly coveted, research based leadership development program. To celebrate our 25th year of helping credit unions with topics such as leadership development, their CEO and President, Mark Burg...

Bryanna is an independent contractor and coach working as President and CEO of BrightPeak Consulting and previously worked extensively with ServiStar as a client onboarding our 3-part series on leadership development, Vertex as the Director of Employee and Organizational Development for Heritage Financial Credit Union, headquartered in Middletown, New York. She volunteered to take the time to help...

The Credit Union Leadership Podcast is proud and honored to interview Meggan Schwirtz , a Vertex Live Nationwide Graduate from 2021, and new Chief Experience Officer at St. Cloud Financial Credit Union. Meggan comes from a host of talents ranging from executive leadership, business development, and branch experience/community strategy and is a true rising star in the industry. #RisingLeader #StClo...

Today, we interview a credit union leader and inspiration to other women looking to achieve great things in this industry. A CUDE friend and fellow podcast host joins the Credit Union Leadership podcast, Lauren Culp, Publisher & CEO of CUInsight.     facebook   twitter   linkedin   youtube   instagram Lauren Culp Publisher & CEO CUInsight.com It’s high time to shine a brighter light on the...

In today's podcast, we discuss credit union name changes with the President and CEO of Koin Credit Union, Doug Clinton. His credit union recently changed its name from Lifeway Credit Union to Koin CU- listen in as he highlights the reasons why, how they did it, and what you should do if you are thinking of a name change.      Douglas P Clinton   https://www.linkedin.com/in/douglaspclinton/ Koin Cr...

Brad is an up-and-coming CEO out of Flint Michigan who you may remember used to work with Taylor Murray and Producer, Scott Albrecht at BCU. He also went to college with Scott where their paths certainly would have crossed at fraternity circle during their time at Western Michigan University college. But you will hear in this podcast, that young Brad was eager to succeed, continuing his education...

Credit unions typically provide about two weeks of training to a new teller. But how much training is provided to a new manager?   ServiStar’s Emerging Leaders program takes new and emerging managers and turns them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and per...

Listen in to hear who CRASHs the podcast to open season 5 in our 25th year of helping credit union clients.    Also, Taylor Murray, CEO, and President of the podcast discusses tweaks we made to give you more access to our training at less cost!!    

Making More Money with Your Money Please welcome Al Riddick, the President of Game Time Budgeting, an award-winning, Cincinnati-based, financial wellness firm that helps people learn to make their money behave.   Questions What does budgeting mean to you? What questions should people be asking themselves which might make them feel better about the process of budgeting? Why is budgeting in January...

Peter J. Benjamin joins us today on the Credit Union Leadership podcast to discuss leadership in mortgages today and in the future and what ServiStar and ACUMA are doing to help.  Peter J. Benjamin, CMB Peter J. Benjamin, CMB is the President of the American Credit Union Mortgage Association (ACUMA). A mortgage professional with 20 years of experience, Benjamin has held various positions throughou...