The Commerce Order: Powered by KIBO

Ranjith Maniyedath, Co-founder and Managing Partner of Perfware, shares his "unpopular opinion" that AI will significantly alter the job market, potentially making some white-collar jobs less necessary unless individuals dramatically adapt. He acknowledges historical fears surrounding technological advancements like computers, which ultimately created new jobs, but suggests AI's rapid strides in t...

Jason Greenwood, a veteran with over 25 years in e-commerce and host of The Ecommerce Edge, explores a radical shift in the B2B landscape. Drawing from his deep experience running brands, agencies, and his own consultancy, Jason explains why traditional web portals might soon be a thing of the past for many business buyers.   The conversation examines the power of multimodal AI and its ability to...

Dylan Telford, the Head of Order Operations at Aries Solutions, breaks down the essential strategies for peak retail readiness. Drawing from over 20 years of hands-on experience in retail operations and strategy, Dylan explains why preparing for the holiday rush is a year-round commitment rather than a last-minute scramble.   The conversation explores the critical need for cross-functional ownersh...

Jayme Reynolds, Director of AI and Commerce Partnerships at Grid Dynamics, discusses his unique role as a "Chief Dot Connector," emphasizing the importance of connecting people and ideas to solve complex business and technology problems. He highlights Grid Dynamics as an engineering company and systems integrator that works closely with IT organizations to assess and recommend the right technologi...

Sonja Keerl, one of the original founders of the MACH Alliance, joins the show to share her unconventional opinions on technology, ethics, and the future of commerce. By day, Sonja helps B2B SaaS companies with strategy, messaging, and positioning. By night, she is busy creating "Unomundi", a network for children to explore different cultures. The conversation starts with Sonja's thoughts on how t...

Madhulika Saxena, Product Director at KIBO, discusses the recently launched Estimated Delivery Date (EDD) feature for KIBO's order management system. This feature allows retailers to provide shoppers with a promised date for when they will receive their items, a capability Madhulika considers "table stakes" in today's retail landscape. She emphasizes the importance of this feature for increasing "...

Rutvee Shah, Director of Product at KIBO, discusses the exciting new rules management feature recently launched for KIBO's order management platform. She emphasizes that this feature provides clients with enhanced control and agility, allowing them to define, configure, and enforce business logic without needing engineering changes. This means businesses can automate decisions, adapt quickly, and...

Lauren Livak Gilbert, a leader at the Digital Shelf Institute, discusses the need for a fundamental shift in how businesses operate to align with modern consumer shopping habits. She challenges the traditional question of where e-commerce should sit within an organization, advocating instead for a complete re-evaluation of organizational structures and processes. The conversation highlights key pr...

Sachin Sharma, KIBO's Chief Product Officer, discusses the strategic importance and practical applications of KIBO's new dropshipping and marketplace services. He emphasizes how these offerings are not merely new features but fundamental extensions of business models, designed to help retailers expand their product assortments and drive revenue. The conversation delves into the distinction between...

Liesl Walsh, a digital retail transformation pioneer, explores the dynamic shifts in the shopping landscape, from fast fashion to immersive retail experiences. Drawing from her extensive experience with retail giants like Gap Inc. and Restoration Hardware, Liesl offers valuable perspectives into how e-commerce is redefining consumer habits, particularly for time-pressed parents. The conversation e...

Elizabeth Schmidt, Head of Marketing at Future Commerce, unpacks the evolving landscape of digital marketing and retail. She highlights the increasing trend of "accessorizing accessories," from designer handbags adorned with plush charms to Stanley mugs sporting fatigue wraps. Elizabeth connects these trends to a broader cultural shift where consumers actively co-create brand narratives, often thr...

Deep dive into the evolving world of commerce. This show brings you closer to the future by exploring the latest trends, technologies, and strategies with industry leaders, innovators, and commerce experts. It covers everything from AI's impact on brand narratives and customer loyalty to the tactical challenges of digital transformation and operational efficiency. Hosts Natalija Pavic and Ty Sweet...