Tim Hagen
The Coaching School
Welcome to The Coaching School —the podcast where leadership development is taught like a cooking school. We've reimagined our long-running Coaching Conversations podcast into a practical, engaging learning experience designed to help leaders become exceptional coaches. At The Coaching School, we believe coaching isn't a personality trait—it's a skill that can be learned, practiced, and mastered. Every episode gives you another ingredient, another recipe, or another secret sauce you can immediately use to develop your people. Our Coaching Ingredients are the different types of coaching every l...
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Episodes
Are Your Employees Coachable? 10 Minute Master Lesson 11.10.2020 12:08
Send us Fan Mail This episode teaches a series of strategies to help understand the value of coachability as well as techniques to build coachability. We are progress coaching the bill to coachability assessment that teaches each employee's level of coachability as well as strategies to raise the coachability. If interested send us an email to tim@progresscoachingleader.com Progress Coaching...
Coaching Saves Time ... Join Our Coaching Community 19.09.2020 13:53
Send us Fan Mail This podcast teaches why coaching saves time! Why coaching drives engagement. Why coaching retains top talent. Why The Coaching Enthusiast Community is the answer to help workplace coaches successfully apply coaching to the workplace. We have memberships for: Leaders & Managers Credit Union Leaders Sales Leaders Here is a link to our October 14th @ 12:00 noon: LIVE Informatio...
Developing Future Leaders at Your Credit Union 15.09.2020 10:15
Send us Fan Mail This episode teaches very specific strategies associated with high potential talent who have aspirations of becoming future leaders. It requires people to learn and practice the craft of leadership, feedback, coaching, handling conflict, etc. just to name a few to properly prepare someone to smoothly transition into future leadership positions. Checkout Our New Credit Union Soluti...
3 Skills Every GREAT Workplace Coach Must Have (13 Minute Lesson) 08.09.2020 14:30
Send us Fan Mail This podcast reveals 3 simple things every leader coach in the cpriorate world can easily adopt and implement to build high powered teams! NOTE : Interested in Becoming a Great Workplace Coach ? Check Out Our New Coaching Enthusiast Community Where We Teach & Work With You To Become A Great Coach: Get More Info: click here Welcome to Coaching Conversations We have created a NE...
What Does a Great Workplace Coach Do Daily? 06.09.2020 5:15
Send us Fan Mail What is the life of a great coach? Great coaches have a record and a set of notes focusing on each employee on their team. With that being said, they focus daily on three main things. 1) First, they plan their positives. They look for the good things. They realize the things that people have done extremely well and they are focused on calling them into the office and praisin...
Coaching to 2 Areas of Emotional Intelligence: Self-Awareness & Regulation 04.09.2020 7:46
Send us Fan Mail Coaching to Emotional Intelligence is not an easy thing to do. The two major areas especially related to coaching are self awareness and self regulation. When people lack self awareness as well as lack the skills associated with self regulation this can be a wicked combination. This podcast lesson teaches a very fundamental strategy using a rule of engagement and reflective coach...
The # 1 Sales Coaching Strategy During This Crisis ... 03.09.2020 12:44
Send us Fan Mail The number one sales coaching strategy is so simple yet so many sales leaders and organizations do not use it . It's what we expect from professional athletes . It's what we expect from public speakers. Yet, for whatever reason we do not expect it from sales professionals. What is it ? Practice ! Welcome to Coaching Conversation...
Four "Must Have" Sales Strategies For the Crisis 03.09.2020 10:11
Send us Fan Mail This episode will teach four fundamental sales coaching strategies that are guaranteed to help sales organizations and teams sprint out of the crisis ahead of the competition. The lessons are fundamental but strategic in terms of making an impact. I hope you enjoy it If you would like to hear about our sales coaching program schedule some...
Define It Before You Train or Coach 03.09.2020 4:24
Send us Fan Mail This is from a session at The Talent Development Think Tank run by Andy Storch. It's a process of defining expectations to train or coach to. This helps alleviate interpretations that often create inconsistency. Hope it helps! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with em...
3 Questions to Ask Yourself Everyday 26.08.2020 4:10
Send us Fan Mail These are simple questions most people DO NOT ask themselves, yet if they did organizations and employees would be better off! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and jour...
Are You Resilient? 24.08.2020 7:10
Send us Fan Mail Honestly it's easy to answer "of course I am", yet be honest with yourself. Take some time and really listen and ask yourself what you can do to get to the highest level (discussed in the podcast) each and every day! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with em...
Do You Have People That Are Mentally Paralyzed? 20.08.2020 11:37
Send us Fan Mail One of the toughest things during a crisis is people's ability or inability to react to them. Progress Coaching go by the notion you either walk, jog, or sprint out of the crisis. Most people walk or even hunker down waiting for things to get better. Nothing people have poor intent or lack of effort, rather they simply lack analogy of what to do. It is incumbent upon leaders...
Coaching Resilience 17.08.2020 16:03
Send us Fan Mail This episode will teach a cool mapping sequence called QALMS that will facilitate more resilient employees and people around you. From The American Psychological Association: ( https://www.apa.org/topics/resilience ) What is resilience? Life may not come with a map, but everyone will experience twists and turns, from everyday challenges to traumatic events with more lasting impac...
Want Better Workplace Coaching? Technology is NOT the Answer (7 Minute Lesson) 14.08.2020 9:28
Send us Fan Mail This seven minute lesson will teach why technology alone is not the answer to workplace leaders becoming conversational coaches. The formula quite frankly is very simple. We tend to throw technology and problems when in fact it's good old human practice that the simple answer. I think you'll enjoy this podcast and please let us know your thoughts. Welcome to Coaching Con...
2 Step Question Helps Build Great Customer Service! 13.08.2020 2:19
Send us Fan Mail This two-step question approach helps build great service levels while facilitating a strong emotional attachment to exchange. Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and jour...
Our Customers Want Us to Coach Our Employees 11.08.2020 5:08
Send us Fan Mail Our customers want us to culture employees so they can experience great customer service. The reason customers bring a price so much because in the absence of a great service experience it's what they feel they only have left to grab a hold of you feeling it had a great experience. Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Wor...
Emplify Just Gets It 10.08.2020 4:36
Send us Fan Mail This company is doing some amazing work in the workplace culture field. They have established a great platform and consistency with measuring your workplace, yet also specific solutions to leverage the data. Please check them out: Emplify In addition, we will be interviewing their co founder and chief people officer Adam Weber. We will be conducting this podcast September 14 at 1...
The Voice of the Customer Creates "Needed" Coaching 10.08.2020 6:24
Send us Fan Mail According to an online article on www. CustomerThermometer.com the following research showed the value of a great customer experience: 54% of customers have higher expectations for customer service today compared to one year ago. This percentage jumps to 66% for consumers aged from 18 to 34 years old. Microsoft Gartner predicts that 89% of businesses are expected to compete mainl...
The Worlds #1 Problem is Not The Pandemic Crisis, Political Divide, or Racism; Its ... 08.08.2020 22:27
Send us Fan Mail Before you listen to this podcast please understand I am not making light or trivializing the pandemic crisis or racism or our political divide. This is an edgy podcast lesson and its design is to help and not to create arguments. This is a 20 minute lesson that I truly hope helps. This is a four step lesson I hope helps people converse and work together and cooperate EVEN WHEN I...
Want to Know Where to Coach? Ask Your Customers 02.08.2020 3:59
Send us Fan Mail This short podcast shows the # 1 leverage point we can use to facilitate coaching & change: THE VOICE OF THE CUSTOMER! Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal...
Measure Customer Success & Loyalty and You Now Have a Coaching Program 02.08.2020 5:45
Send us Fan Mail One of the toughest things we hear in our business is often leaders will say they don't have time to coach. Think about the following-what if customer satisfaction and loyalty were going down and it required staff members to change and approve their ability to converse and interact with customers with the same managers honestly recommend not coaching because they don't h...
The NEW Coaching Weapon: The Voice of the Customer 02.08.2020 11:09
Send us Fan Mail This according to SuperOffice.com: We live in a customer-centric world . Business leaders, such as the CEO of Amazon, Jeff Bezos realized it early enough to define his business ethics as “ customer obsession ” and turned his company into a global symbol of success. Even though customer focus has been there for a while, Bezos seems to be its most devoted advocate, explaining: “ All...
Meet Yeah Butt Bob 30.07.2020 8:21
Send us Fan Mail Meet Yeah Butt Bob ! Don't we all have this type of person in our lives? You know, the type of person who's never wrong and they use the words like "yeah but" before you're done with the first sentence. These people are not bad people rather they have impulses and triggers that really eliminate them from becoming self aware of their opportunity to turn the...
#1 Question to Use With Resistant People Who Need to Turn Things Around 30.07.2020 3:15
Send us Fan Mail Checkout our NEW Manager Linkedin Page : https://www.linkedin.com/showcase/the-new-manager-coach/? Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books . These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages whe...
Wanna Motivate Employees? Fuel Their Minds Positively 30.07.2020 5:19
Send us Fan Mail This simple podcast reveals a simple strategy to motivate employees to go above and beyond the call of duty. Employees need their minds fueled just like a ar so they run smoothly - this podcast shares some simple ideas to do that and motivate! Get Information on our NEW Digital Coaching Service for employees: click here Progress Coaching has been helping organizations leverage the...
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