The Circuit

Welcome to Tech Talk, where innovation meets consumer satisfaction in the digital age.   Join our leaders, Ryan Peterson and Claire Alfonso as they discuss what's hype and what's real in the future of  work with AI, how Concentrix prepares for security challenges and utilizes  technology to enhance our client and game-changer experience.

Discover the secrets of one of AI's most disruptive technologies: natural language processing, also known as NLP. We will learn how NLP transforms text and speech data into valuable insights, its diverse uses, including chatbots and virtual assistants, sentiment analysis, and language translation.

From single or multi-word prompts, how do AI systems interpret visual data? Learn about the intricacies of artificial vs convolutional neurons and how they help computers interpret visual prompts. We will also learn about the awesome power of Quantum computers and their limitless possibilities.

Discover the power of artificial intelligence in cybersecurity with The Circuit's latest Tech Talk microlearning session. The discussion focuses on how AI may both pose hazards (such as enabling data breaches and creating deep fakes) and provide effective solutions for improved threat detection and data protection. Dive into the realm of deep fakes and see how they are created. This is perfect...

Welcome to Tech Talk, where innovation meets consumer satisfaction in the digital age. Join our host Kat Anselmo with our special guest Captain Stanley Ng (President and COO of Philippine Airlines) as we demystify how AI will complement or help our work force. We explore how the changing trends in technology have impacted their industry and how they are planning to pivot to adapt.

Explore the fascinating realm of artificial intelligence and its groundbreaking layers! In this compact microlearning session, we'll go over the fundamentals of AI, investigate the intuitive mechanism of machine learning, and decipher the complexity of deep learning and neural networks. Perfect for both beginners and enthusiasts. The session provides a clear and interesting introduction to these t...

Welcome to Tech Talk, where innovation meets consumer satisfaction in the digital age.   Join our leaders, Amit Jagga and Larah Sta Maria,  as they discuss our journey along the tracks of Technology and Customer Experience in the advent of new trends. They will break down key concepts to help us understand how we can utilize new tools to improve our career and get to know some of the Concentrix of...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, Trainer II Mark Lester Acosta recounts important lessons on integrity that he learned in his nine years at Concentrix. He also shares a story of how he remained honest to his trainees despite challenges at work. Whether you're a frontliner, a leader, or...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, Director for Business Operations Emil Uy chats with host Kay Tantoco about how vital it is to see integrity, reliability, and consistency in a leader. He also gets candid about the ups, downs, and learnings from his leadership journey. Whether you're a...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, Sr. Manager for Training and Quality, Claire Barrera, and Manager 1 for Training and Quality, Matthew Zapanta exchange a couple of laughs about entertaining anecdotes and reflect on inspiring staff stories that encourage everyone to live out our Concent...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, Raymond Ross Refuerzo, Associate Director for Training and Quality, recounts valuable lessons he's learned about practicing openness and transparency in the workplace. Whether you're a frontliner, a leader, or just simply seeking leadership insights, th...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, Concentrix Ambassador Stanley Banderado opens up about how important transparency and communication are to him as a fresh grad working at Concentrix. Whether you're a frontliner, a leader, or just simply seeking leadership insights, this podcast promise...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, VP for People Solutions Hazel Bañas shares to host Mark Dimen her hard-earned lessons on the importance of knowledge, openness, and transparency in the CX industry. Whether you're a frontliner, a leader, or just simply seeking leadership insights, this...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we listen to Paul Santos, Associate Director for Delivery Excellence, as he discusses how Concentrix invests in the latest technology to maintain its competitive edge. He also talks about how he and other staff benefit from these technologies and invest...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we listen to John Vergel De Guzman, one of our brand ambassadors, as he talks about the importance of education as an investment. He also shares the ways Concentrix invests in its people and their future. Whether you're a frontliner, a leader, or just s...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we tune in to VP for Service Delivery, Alvin Laxa, as he gives his valuable insights on the importance of investing for the future. He also shares why it's important to save up for the future and enjoy one's YOLO moments. Whether you're a frontliner, ma...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we listen to Randolph Vitales, Senior Manager for Regional Marketing, as he gives his take on what being fanatical truly means. He also shares how Concentrix is fanatical about its clients and staff with his firsthand experiences. Whether you're a front...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we tune in to Alkaniah Danielle Bayron, one of our ambassadors, as she talks about her first-hand experience of how Concentrix is fanatical about its staff. She also shares the story about how she showed her fanaticism for her clients despite several ch...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we listen to Mike Tabunar, Senior Director for Service Delivery, as he explains how Concentrix's people-first mindset helped his career growth as he pays it forward to his staff. Whether you're a front liner, a leader, or just simply seeking leadership...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we listen to Alvie Galido, Associate Director for People Solutions, as she talks about how she witnessed Concentrix staff contribute to One Concentrix through the new norm. She also shares how vital the Pledge initiative is to staff who need help the mo...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we tune in to Kate Apolinario, our Frontline Leader for Training, as she talks about the people and events that shaped her understanding of our cherished One Concentrix Culture. Additionally, Kate shares her thoughts on how passion and drive plays a maj...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we tune in to Claire Alfonso, our Vice President for Service Delivery, as she talks about the profound influence of numerous acquisitions on our cherished One Concentrix culture. Additionally, Claire shares her thoughts on solidarity and the significanc...

Welcome to our Culture Refresh podcast series, where we explore insightful stories and tips on living out the Concentrix culture. In this episode, we speak with our Country Leader for PH, Amit Jagga, about the importance of being tenacious in our pursuit of excellence. Amit candidly shares his personal experiences of overcoming significant setbacks and obstacles, offering practical tips for listen...

Welcome to The Circuit!