The Chris Hanna Show

Many factors determine if we are in the right role, on the right team, or working in the right organization. In this episode, Chris will share factors that you need to consider when thinking about whether you are on the right path of not. Chris is an industry-recognized and awarding-winning leadership and customer experience expert. For ways to achieve more and improve your impact, productivity, a...

Make this your best year ever. Accomplish more of what you want. In this episode, Chris shares three questions to ponder as you seek to re-ignite your purpose. Armed with these questions in mind, you will have greater clarity about what you want and need to do in the year ahead. Chris is an industry-recognized and awarding-winning leadership and customer experience expert. For ways to achieve more...

With a new year upon us, Chris shares how to complete a time audit effectively. When you manage your time more effectively, you ensure that, combined with the right priorities, you will achieve higher levels of success.  Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve y...

Maximize your output and potential by harnessing the lessons Chris shares in this podcast episode. Three significant resources need to be effectively leveraged to move the needle with performance. For ways to achieve more and improve your impact, productivity, and performance, visit https://chrishanna.ca today! There you will find e-books, toolkits, a list of speaking sessions currently offered by...

As we approach the end of the year, in this encore episode, Chris shares his thoughts on companies nickeling and diming their people. Far too many leaders focus too much on time put in, versus the results and output of workers.  Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and i...

How much you care determines how stressed you may or may not be. It also plays a massive factor in how teams feel about their leaders. In this encore episode, Chris reiterates the importance of sometimes choosing to care less.  Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and im...

How you manage your time will ultimately determine how successful you will become. Time is the one resource we can never get back. In this episode, Chris talks about the importance of doing a time audit. When you know how your time is spent, you can make adjustments to prioritize the right things that make a difference.  Chris is an industry-recognized and awarding-winning operations and customer...

The best types of leaders are that way because they choose to be – it’s their will that aligns best with their skill, making them exceptional. In Chris’ career, he has witnessed five distinct leadership types. Each type comes with its own challenges and opportunities. In this episode, he talks about these five types of leaders. Chris is an industry-recognized and awarding-winning operations and cu...

Chris grew up a massive fan of Star Trek. In this episode, Chris talks about one of the most powerful lessons he took from Star Trek, that sometimes you need to blow up the ship and do something drastic. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your impact, produ...

If used correctly, resources, when maximized and leveraged to their fullest, can help individuals and organizations achieve their goals. Chris shares that there are three significant resources available that great leaders and organizations consistently maximize to reach their fullest potential.  Chris is an industry-recognized and awarding-winning operations and customer experience expert. He&apos...

Leaders need to work on the business, not just in the business. In this week's episode, Chris shares lessons learned throughout his leadership career while trying to move strategy and his teams forward. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your impact, p...

Regardless of industry, alignment and collaboration are vital for succeeding inside today's organizations. During this week's encore episode, Chris shares his thoughts on how to knock down walls and silos successfully.  Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and...

In this episode, Chris talks about the importance of 1 on 1s as a critical tool for all leaders. Get to know your team more effectively with the advice shared by Chris in this episode. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your impact, productivity, and perfor...

In this encore episode, Chris reiterates the importance of organizations allowing people to work when, where, and how they can be most successful. A culture of increased workplace flexibility is no longer just a wish. It has become an expectation.  Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways t...

The elimination of waste is essential. This could not be truer in today’s world, where many organizations have been forced to do more with less. In this encore episode, Chris shares his thoughts on the 8 forms of waste while providing tangible examples for listeners. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and cons...

While looking to leap to the next level of success, you will need to become more efficient with everything. To take your career up a notch, focus yourself and your team's efforts on working smarter, not harder.  Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your...

The process of nickel and diming employees is when an employer refuses to be flexible with scheduling and time. Chris shares his take on how this continues to happen and why it needs to stop in many organizations. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your imp...

If you have been recently promoted to a leadership position, there are core responsibilities you need to fulfill early on when starting the role. Chris shares these vital tasks and more in this episode. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your impact, produc...

In this episode, Chris talks about trust. Without building trust, you can’t build rapport, and you certainly can’t inspire, motivate, and lead a team effectively well long-term. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your impact, productivity, and performance,...

In this week’s encore episode, Chris shares the importance of trusting your gut. Your intuition, that feeling in your stomach, is a powerful tool to leverage to help you make the right choices and decisions. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your impact, p...

When tough choices must be made, and results are difficult to achieve, leaders are forged. In this episode, Chris shares that people who want to be effective are willing to do what others won’t, including making tough choices. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and imp...

Too many recruiters and hiring managers are choosing to post a position and praying that the best candidate will apply. As an approach, this method is incredibly passive, and one that most organizations choose to take. Chris shares the importance of no longer relying on this approach. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speake...

Organizations are facing a tremendous problem with employee engagement levels at staggering lows. Unfortunately, many leaders are checked out. In this episode, Chris shares his thoughts on leaders being disengaged. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your im...

Innovation and progress are being hurt by teams and departments working in isolation inside silos. These barriers to success are the result of communication and process breakdowns. In this episode, Chris shares his approach for knocking down walls and silos in your organization. Armed with this method, you will increase collaboration and alignment cross-functionally. Chris is an industry-recognize...

In this week’s encore episode, Chris shares what he believes to be the 3 most essential characteristics of success, being authentic, bold, and confident. Chris is an industry-recognized and awarding-winning operations and customer experience expert. He's a speaker, coach, and consultant.  For ways to achieve more and improve your impact, productivity, and performance, visit https://chrishanna...