The Center of Excellence Sales Podcast

Business EN ↓ 94 episodes

The Center of Excellence Sales Podcast takes a casual, conversational approach to sales fundamentals and best practices to take any salesperson to the next level. Through its training programs, custom engagements, and online resources, the Center of Excellence provides training to more than 992 Young Automotive Group employees within Utah and Idaho. The COE provides training programs on Management, Leadership, Sales, and Customer Service.

Episodes

What How Who & Why 11.11.2021 20:58

Oliver, JD, and special guest, Spencer Young Jr., President of the Young Automotive Group, discuss the What, How, Who, and Why of product knowledge.

SMART Goal Setting 27.10.2021 18:36

Oliver and JD lay out a framework for effectively setting goals in all facets of life.

Step Your Way Into It 27.10.2021 23:16

JD and Oliver lay out a step-by-step closing process.

Under Promise, Over Deliver 27.10.2021 21:26

Oliver & JD discuss the art of building unexpected value by exceeding expectations.

Build Your Book of Business 26.08.2021 21:15

Rick Lovell, General Manager at Young Buick GMC, Oliver, and JD discuss how to generate a fiercely loyal following to sustain your business for life.

Beware When Times Are Good 26.08.2021 19:32

JD, Oliver, and Rick Lovell, General Manager at Young Buick GMC in Layton, Utah discuss ways to stay sharp and avoid complacency when times are good to stay prepared for inevitable change.

Prepare to Get Punched in the Face 13.07.2021 20:20

Curtis Groft, general manager of Young Ford in Ogden, Utah, shares his insight on the importance and purpose of a daily routine.

Selling is Human 13.07.2021 19:45

Oliver, JD, and special guest Curtis Groft, general manager of Young Ford in Ogden, Utah, discuss the new ABCs of sales.

Put it on the Shelf 13.07.2021 20:40

JD, Oliver, and special guest Curtis Groft, General Manager of Young Ford in Ogden, Utah, discuss methods to shelve questions and concerns that cloud the sales process in order to move the conversation in a direction that's beneficial to the customer and the process.

The Law of Serving Others 03.06.2021 21:25

Oliver, JD, and special guest Justin Evrankaya, General Manager at Young Subaru, discuss why serving others is an immutable law akin to gravity in any business.

The Signature Move 03.06.2021 18:04

Special guest Justin Evrankaya, General Manager at Young Subaru, shares his insight on how to set oneself apart.

Peer-to-Peer Accountability 03.06.2021 24:19

JD, Oliver, and special guest Justin Evrankaya, General Manager of Young Subaru, discuss the power of peer-to-peer accountability.

The Closing Sequence 13.04.2021 22:15

Oliver and JD provide a proven, step-by-step sales closing sequence, encouraging faith in the process and fearlessness in asking for the sale.

Combat Sales Training 13.04.2021 21:12

JD and Oliver dispel the myth that a sale or a negotiation is a battle, making a case for a mindset that a sale is a mutually beneficial arrangement in which considerable value is cultivated for both parties through negotiation.

The FORMAT Method 13.04.2021 24:52

Oliver and JD discuss how FORMAT can help to build rapport, humanize the sales person, and discover details that will allow for a tailored presentation.

Enthusiasm Trumps Talent 05.03.2021 23:17

JD, Oliver, and special guest Jared Price, General Manager of Young Kia, discuss how and why the energy you bring affects your sales.

Slow Down, Ask Questions 05.03.2021 23:18

Oliver, JD, and special guest Jared Price, General Manager of Young Kia, discuss how to avoid verbal vomiting and the importance of good investigative questions to customize your presentation for a perspective buyer.

Starting Strong 05.03.2021 21:49

JD, Oliver, and special guest Jared Price, General Manager of Young Kia, discuss the importance of a strong start to generate momentum in order to ensure a strong finish.

Mental Toughness 04.02.2021 22:37

JD and Oliver discuss how to become mentally tough, and why grit is so crucial in sales.