The Center of Excellence Sales Podcast

Oliver, Brad, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan discuss the remarkable boost in sales generated by the simple act of confirming appointments, and how to most effectively get a confirmation that will lead to a shown appointment.

Oliver, Brad, and Rick Lovell, General Manager at Young Buick GMC in Layton, discuss the the basic question, the reasons it's generally not asked, the pitfalls of skirting it, and most importantly, how to compose it.

Brad, Oliver, and special guest Rick Lovell, General Manager at Young Buick GMC of Layton, discuss the importance of finding feedback, and practical ways to find quality, actionable feedback.

Oliver, Brad, and Rick Lovell, General Manager at Young Buick GMC in Layton, Utah, discuss how to walk through the NOs and get to a YES.

Nick Faulkner, Young Powersports Corporate Trainer, Oliver, and Brad discuss three ways to make it easy for your customers to buy from you.

Brad, Oliver, and special guest Nick Faulkner, Young Powersports Corporate Trainer, discuss how and why commitments can change your mindset, and the steps required to make a commitment.

Oliver, Brad, and special guest Nick Faulkner, Young Powersports Corporate Trainer, discuss the Shuhari mastery concept as it relates to sales.

Oliver, Brad, and special guest Jared Price, Sales Director with the Young Automotive Group, discuss the difference focus will make in sales, and provide guidance for why, how, and what to focus on to be successful.

Brad, Oliver, and special guest Jared Price, Sales Director with the Young Automotive Group, discuss the importance of defined processes and concrete steps to perfect them.

Oliver, Brad, and special guest Jared Price, Sales Director with the Young Automotive Group, discuss two key principles for new and tenured sales people alike: Do Something, and Make a Friend.

Jake Talbot, General Manager of Young Toyota, discusses referrals with Oliver and Brad, focusing on the right way to source quality referrals, and the right way to engage with them.

Brad, Oliver, and special guest Jake Talbot, General Manager of Young Toyota, discuss practical steps to developing ownership and leadership - two crucial qualities in generating opportunities and results.

Oliver, Brad, and special guest Jake Talbot, General Manager of Young Toyota, discuss 3 types of organization to push your sales to the next level.

Brock Thurgood, Senior Account Executive with KSL.com, Oliver, and Brad discuss why and how to build and effectively leverage relationships in sales.

Brad, Oliver, and Brock Thurgood, Senior Account Executive with KSL.com, walk through the SPIN technique of getting to the root of a customer's problem to leverage a product or service-based solution.

Oliver, Brad, and special guest Brock Thurgood, Senior Account Executive with KSL.com, discuss why follow-up frequently falls through the cracks, and a few strategies to ensure you're making consistent, effective follow-up attempts.

Special guest Jeramie Young, Area Director over Powersports Operations with the Young Automotive Group discusses 7 areas of focus to retaining good employees with Oliver and Brad.

Brad, Oliver, and special guest Jeramie Young, Area Director over Powersports Operations with the Young Automotive Group discuss six concrete keys to success in sales.

Oliver, Brad, and special guest Jeramie Young, Area Director over Powersports Operations with the Young Automotive Group, discuss four simple things that are more important than the sales process.

Oliver, Brad, and special guest Russ Cooper, Area Director with the Young Automotive Group discuss the importance of having grit in sales and in life.

Brad, Oliver, and special guest Russ Cooper, Area Director with the Young Automotive Group discuss overcoming objections using a simple four-step process.

Special guest Kelly Moss, Vice President of the Young Automotive Group, Oliver, and Brad discuss how nearly anything in sales can be done mathematically and how to leverage the numbers to predict, track, and positively affect outcomes.

Oliver, Brad, and special guest Russ Cooper, Area Director with the Young Automotive Group talk about why so many appointments don't show, and they discuss concrete steps to get your customers to show up to their appointments.

Brad, Oliver, and special guest Kelly Moss, Vice President of the Young Automotive Group, discuss what it takes to maintain the Red Belt Mentality of the underdog.

Oliver, Brad, and special guest Kelly Moss, Vice President of the Young Automotive Group, discuss best practices for working each stage of the sales funnel.