The Canadian Dentist Podcast

This weekend we are going to discuss what to do with collecting outstanding balances. There are many different philosophies on this – some say you should collect every penny, some are more lenient. While I do agree you should be paid what you are owed, and you should also have great systems in place to avoid the issue as much as possible, it does happen that a patient owes you money. In this short...

In this episode we are going to discuss the value of being on stage and on brand and what it costs you if you drop the ball. In this short clip I’ll share why I think this is the most important thing to get right in any business, but especially a business that relies on trust as much as dentistry. Disclaimer:  The Canadian Dentist Podcast (CDP) is provided for general informational purposes only....

This weekend we are going to discuss how to pay your team members for training time or other non-productive time in the office. Should you pay them a “training wage” or pay their full wage to learn and do other tasks? In this short video I’ll discuss my philosophy and what worked the best for my team. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share w...

In this episode we are going to discuss what is more important – focusing on systems or focusing on team member retention. In this short clip I’ll discuss my philosophy and what we did in this scenario that worked best for the long-term success of the practice. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content!    Disclaimer:  The Cana...

This weekend we are going to discuss what to do when an employee resists teaching other employees. Typically this employee will complain that nobody else can do what they do. is it true? Should you avoid losing this team member at all costs? In this short video I’ll get to the bottom of this common problem and share what to do about it.  Be sure to watch the video on www. CanadianDentistPodcast.co...

In this episode we are going to discuss what to do when you have an employee that is dragging your team down. Should you keep working on them? Should you let them go? If you have been following me for any length of time, you know I have a lot to say about this subject. In this short clip I’ll discuss my philosophy and what we did that worked best for the success of the practice. Be sure to watch t...

In this episode we are going to discuss what to do when you are not getting the results you expect. This applies to anything you want to implement in your practice. Should you give up? Should you go in a new direction? In this short clip I’ll discuss my philosophy and how to get back on course quickly. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share...

In this episode we are going to discuss what to do when your employees ask for a raise. Should you give it to them? Should you challenge them? In this short clip I’ll discuss my philosophy and what we did in this scenario that worked best for the team. I know my philosophy on this topic is not what the majority do, but it has yet to fail me. Be sure to watch the video on www. CanadianDentistPodcas...

In this episode we are going to discuss what to do when an employee decides they need to work different hours than the rest of your team. Should you agree? Should you push back? In this short clip I’ll discuss my philosophy and what we did in this scenario that worked. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content!    Disclaimer:  ...

This weekend we are going to discuss what causes the “front vs back” problem in dental offices and the “strong personalities” that cause it. In this short video I’ll discuss my philosophy and how I would approach this issue if you have it, or how to avoid it. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content!    Disclaimer:  The Canadi...

In this in-depth episode, you will get a true behind-the-scenes of a Live Q&A session that we do for Elite Practice Members only. Grab a pen and paper, this will be full of pearls you can immediately apply to your practice today! Part 2 will follow next week! Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadi...

In this in-depth episode, we are continuing with part 2 of our sneak-peek at a real Live Q&A session that we do for Elite Practice Members only. Grab a pen and paper, this will be full of pearls you can immediately apply to your practice today!  Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Pod...

In this episode, Danny Bobrow joins me to discuss the most current tips to get your online presence a step ahead of the competition - and it's not that difficult to do! You'll want a pen and paper handy for this one. Daniel A. ‘Danny’ Bobrow , is President of AIM Dental Marketing , which has helped grow dental practices since 1989.   Be sure to watch the video on www. CanadianDentistPodc...

This is a short episode, but I want to share a few pearls about leadership from a high level overview perspective.  Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Podcast (CDP) is provided for general informational purposes only. The CDP, Elite Practice, and Dr. Carlo Biasucci personally have no lia...

In this episode, Dr. Dr. Lesia Waschuk returns to discuss Networking, Finding a Mentor, and The Role of Social Media. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! To connect with Dr. Lesia Waschuk, go here: linkedin.com/in/lesiawaschuk/ twitter.com/lesiawaschuk Disclaimer: The Canadian Dentist Podcast (CDP) is provided for genera...

In this episode I review the 5-15-80 Leadership Strategy. This is a really simple way to think about your team dynamic, where to put your energy, and serves as a framework for managing your team culture and energy. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Podcast (CDP) is provided for general...

The “Covid Economy” caught everyone off guard. The difference between success and failure is really about methodical execution of proven systems, not chasing “new” and “different”. Find out why Elite Practice Members collectively outperformed other consulting groups by a wide margin. In this episode you will learn: 1.       Where you should be focused right now with your marketing budget 2.       ...

In this episode I want to share part 1 of a 3-part series of excerpts cut from a webinar I did recently titled: “How to Hire and Retain a Superstar Team”. For our Members who have been with us for a while, this should be fully review. For newer Members or team leaders and managers, this will be helpful. Part 2 will be out next week! Be sure to watch the video on www. CanadianDentistPodcast.com so...

In this episode I want to share part 2 of a 3-part series of excerpts cut from a webinar I did recently titled: “How to Hire and Retain a Superstar Team”. For our Members who have been with us for a while, this should be fully review. For newer Members or team leaders and managers, this will be helpful. Part 3 will be out next week! Be sure to watch the video on www. CanadianDentistPodcast.com so...

In this episode I want to share part 3 of this 3-part series of excerpts cut from a webinar I did recently titled: “How to Hire and Retain a Superstar Team”. For our Members who have been with us for a while, this should be fully review. For newer Members or team leaders and managers, this will be helpful. I hope you have enjoyed this content and, more importantly, used it to refine your process....

In this episode I want to share with you the details of one of the most powerful, yet under-utilized tools we have to attract qualified new patients to our practices.  Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Podcast (CDP) is provided for general informational purposes only. The CDP, Elite Pra...

Here is  Part 1 of a 2-part series on Leadership. I hope this will get you thinking...  Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Podcast (CDP) is provided for general informational...

Here is  Part 2 of a 2-part series on Leadership. This will build on last week's video and I will share my "Rules for Life".  Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Podcast (CDP) is provided for general informational purposes only. The CDP, Elite Practice, and Dr. Carlo Biasuc...

In this episode I want to discuss how to "get it right" when it comes to adding an associate to your team. If you have heard horror stories, or had a bad experience yourself, I guarantee this will help you.  Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Podcast (CDP) is provided for gener...

In this episode I want to review the 10 metrics that most dentists rarely look at, and certainly not consistently. I hope this will get you thinking. Be sure to watch the video on www. CanadianDentistPodcast.com so you can see the slides I share with the content! Disclaimer: The Canadian Dentist Podcast (CDP) is provided for general informational purposes only. The CDP, Elite Practice, and Dr. Car...