The CALM Business Podcast

Is your IT holding your business back without you even realising it? Today's episode covers how to get control of your IT infrastructure before it starts controlling you. Joe McAuley from Tech First IT Solutions Ltd joins me to share practical advice for business owners who are firefighting IT issues rather than managing them. We look at four aspects: ➡️ Control - how to get a clear picture of wha...

Is conflict in your team costing you more than you think? Well, Malcolm is here to give you some pointers on how to address team conflict. This episode covers how to resolve workplace disputes before they do lasting damage to your team. Malcolm Currie from Strathesk Resolutions is an expert in workplace mediation and he covers four practical steps to manage conflict and get your team back on track...

Are client negotiations leaving you feeling like you gave away too much? Well, Florence can help with that! Today's episode covers how to approach client negotiations with confidence and come away with a deal that actually works for your business. ⁠Florence Rolland⁠ from ⁠Negotiate Limited⁠ is an expert in negotiation and she covers four practical steps to get better outcomes with your clients. ➡️...

Tired of making expensive hiring mistakes? Well, Nik can help with that! Today's episode covers how to build a hiring process that finds the right people, not just the best CV. Nik Plevan from eTalent is an expert in behavioural recruitment and he covers four practical steps to hire with confidence. ➡️ Capture - Nik shares how to write job adverts that attract the right candidates, including why b...

Are your sales and marketing teams both focused on the same objectives? If not, today's episode of our podcast can help with that! Today's guest, Gordon Ross from GR23 Marketing covers how to align your sales and marketing teams so they are pulling in the same direction. Gordon is an expert in sales and marketing alignment and he covers four practical steps to get both teams working towards the sa...

Struggling to reach your ideal customers? Well, Kirsty can help you! Todays episode covers how to develop your go-to-market strategy for business owners. Kirsty Jagielko from ThrivePath is an expert in marketing strategy and she covers four practical steps to identify your customer and improve your marketing activity. ➡️Customer clarity - Kirsty shares how to define exactly who your ideal customer...

Most business owners know they should be doing more sales activity. But, doing it consistently can be so, so hard to implement when life is busy! In this episode of our podcast I am talking to Anna Payne - Sales Training about this very thing. Anna is an expert sales coach who works with business owners to improve their sales activities. In our conversation we cover 4 aspects to improve your sales...

Today I'd love to share our first episode I recorded with Stephen O'Donnell ⁠ from Action Coach Glasgow East. He has so much knowledge to share on business planning so our chat only scratches the surface however we do cover some critical points to think about in your business: ➡️ Clarity - without it, you and your team will be reactive rather than focused on your strategic goals. ➡️Alignment - if...

Introducing The CALM Business Podcast where I, Shona Motherwell Founder of The Independent Buying Group, get a chance to talk to some of our expert, vetted suppliers and industry experts. Our guests will share some of their advice about how to tackle common issues they see in business and give you practical, expert advice on what to do next. Each episode comes with a quiz aligned to the conversati...