The Businessology Show

In this episode, Matthew Smith joins Jason and Dan for Businessology’s second show on onboarding. From his experiences at companies like Relay Foods, to a brewery in Colorado, Matthew has gained a wealth of knowledge about onboarding for services and products. Why is onboarding intimately related to experience? How do you build a customer experience that instills both confidence and trust and what...

In this episode, we define onboarding and talk about the impact it can have on bringing in new customers. Dan and Jason also give their own examples of onboarding and how it has helped their clients. So what exactly is onboarding and why is it crucial for design businesses? Dan and Jason kick off the first Businessology Show on onboarding with a discussion about this important strategic process an...

Dan and Jason are back with another listener question show! These Q&A episodes are some of our all-time favorites! We’ve said it before and we’ll say it again – we’ve got the most intelligent listeners around. Hear their insightful pricing questions on everything from why you shouldn’t tie payments to deliverables, how to deal with changing scopes, the pros & cons of project-based work vs. retaine...

In this, the final pricing episode of the season, Dan and Jason speak with the Technical Director for Sparkbox, Rob Harr. Hear his perspective on pricing and why pricing hourly works for Sparkbox.

In this episode of The Businessology Show, Dan and Jason speak with value pricing mastermind Ron Baker. Discover how Ron became a value pricing guru not from the economic side, but from the customer service and experience side. Learn the 8 steps to implementing value pricing, why we all need to get rid of time sheets (“the only place that time spent should matter, is in prison”) and how ultimately...

Dan and Jason talk value pricing, agile development and so much more with Wes McClure. Big thanks to our sponsors this week, Harvest and ZenPayroll!

The Businessology Show has some of the smartest listeners around. Hear Dan and Jason answer their insightful questions about positioning, the difference between “customers” and “clients”, and how to come up with a great company name and logo (short answer – ask your wife).Big thanks to our sponsors this week, Harvest and ZenPayroll!

Mike Monteiro joins Dan and Jason for a spirited (and funny!) conversation about positioning, pricing, selling design, and how sometimes you need to fake it until you make it. Hear his insightful views on pricing effectively, never coming from a place of fear, positioning your company in the ever-changing world of design, and how in the end, you are the sum of your clients. Big thanks to our spons...

Continuing with the theme of positioning and branding, Dan and Jason interview Ed Tettemer. Listen to hear how Ed has spent years helping organizations of all kinds (profit and non-profit, large and small) define themselves. Big thanks to our sponsors this week: Harvest and Zen Payroll!

It’s time for Season 2! Dan Mall and Jason Blumer are back and will be kicking off with an interview with Wil Reynolds of SEER Interactive. Wil shares what he learned when he switched CEO roles with Rand Fishkin from Moz. Also hear how he deals with skeptics, the ONE thing SEER promises its clients, and so much more. Dan and Jason also share a few notes about what to expect in Season 2. Look for g...

Dan and Jason talk through the purpose of Businessology, as they explored it in Episode 1. They take a journey through the episodes of the first Season, highlighting the big learning points and what their greatest takeaways were. They are excited to share some thoughts on next year’s live roadshow, and how you can have a say in what you see at the live roadshow. Big thanks to our sponsors this wee...

A true leader, Greg Hoy can talk about management, marketing, leadership, design, and more. Greg also shares about Owner Camp and Digital Project Management Summit. And finally, what did it really feel like to have his employees give him a review? Huge thanks to our sponsors this week, FreeAgent and Harvest.

Dan is back! We catch up on latest happenings, talk about upcoming changes to the show, and answer listener questions like:* Can I donate time for a tax write-off?* I'm doing design work for a client that is asking for multiple revisions and it's costing me a fortune and making me lose enthusiasm for the project. How should I handle this?* How do I know which clients are right for me?* You're hire...

Ed Kless shares his theory of project management and explains why he distinguishes knowledge-based project management from other types. Other topics covered in this episode include the project management theory of duration and effort, managing capacity, and a favorite Businessology Show topic, value pricing. Also, how does scope seep lead to scope creep and what is the difference? Listen for these...

(due to some technical difficulties, give the podcast a few seconds before it starts) Dan and Jason take pricing creative services head on in this episode. Dan and Jason share their experiences in dealing with value pricing, the purpose behind it and the how-to. Learn about the balance of risk and fear, how to come up with a price, developing options for your customer, what a Value Conversation is...