The Business of a Clinic (BOAC)

Eight years ago, a conversation between Rhys Carter and England rugby player Jamie George in a Dubai bar turned into an idea: could they bring some of the healthcare experience available to elite athletes to everyday patients? That idea became Carter & George. Today, the group operates 20 clinics across the UK, employs more than 80 people and sees around 65,000 patients a year. Its next target...

 In this episode of The Business of a Clinic , Jared speaks with Frederik Mueller, co-founder and CEO of Third Way Health, about building a healthcare business in a market captivated by AI, and why people remain central to his approach. Third Way Health combines dedicated teams with technology to manage front-office operations, including patient calls, scheduling, referrals, prior authorizations,...

 In this episode of The Business of a Clinic , Jared from Coherent Healthcare speaks with Dr. Jeremy Krell, managing partner at Revere Partners, about building dental practices, backing healthcare technology, and helping clinic owners make better decisions about the tools they use. Jeremy brings the perspective of a dentist, startup operator, and investor. After building, scaling, and exiting ten...

In this episode of The Business of a Clinic , Sally from Coherent Healthcare speaks with her longtime chiropractor, Dr. Chris Anselmi, about building an independent practice, navigating financial pressure, and delivering the care he believes in as the economics of healthcare change. Chris started his practice in 2000, gradually bringing together chiropractic, physical therapy, massage, and acupunc...

In this episode of The Business of a Clinic , Jared from Coherent Healthcare speaks with Charlie, co-founder of Generations Cryovault, about building an independent fertility storage business, challenging industry pricing, and making patient affordability part of the business model. Charlie’s background spans technology, finance, and cord blood banking. He explains how that experience led him into...

In this episode of The Business of a Clinic , Jared, co-founder of Coherent Healthcare, speaks with Trevor Maurer about helping oral surgery practices grow by improving scheduling, answering more calls, and making the patient journey easier. Trevor works with 54 surgeons across nine US states through OMS360. He shares his journey from small-town Saskatchewan and college football to healthcare sale...

In this episode of The Business of a Clinic , Sally from Coherent Healthcare speaks with Dr. Diane Madfes about growing a dermatology practice while protecting patient relationships, maintaining clinical standards, and learning to share responsibility across a team. Recorded in New York, the conversation draws on Diane’s around 30 years in dermatology and her experience building Madfes Dermatology...

In this episode of The Business of a Clinic , Jared speaks with Vinay, founder of 360 Physio and a practising physiotherapist, about growing a clinic through home visits, health clubs, patient trust, and referrals. Vinay started with a website and a portable treatment bed in the back of his car. Today, 360 Physio operates across three sites, seeing around 100–120 patients a week. He shares how he...

AI can answer calls, send messages, automate workflows and increasingly perform tasks that once required a person. But that doesn't necessarily mean the clinic of the future has no front-office team. In this episode of The Business of a Clinic , Jared Aron and Sean discuss what AI adoption could actually mean for private healthcare operators. Jared argues that the more useful question isn&apo...

In this episode of The Business of a Clinic , Jared speaks with Vishal, the entrepreneur behind UNTIL, about building a different home for private healthcare: shared clubs where practitioners can run their own businesses with the facilities, services, and community around them. Vishal’s route into healthcare was unconventional. After joining a US health insurance services startup and later working...

  In this episode of The Business of a Clinic , Jared speaks with Bruno, a physio and clinic founder/director, about the honest reality of building a clinic when the business model, the team, and the founder’s mindset are not where they need to be. Bruno started like many clinicians do: as a sole trader who had learned how to be a physio, but not how to run a business. Over time, he built a team a...

What does healthcare AI look like 12, 24 or 36 months before it reaches the mainstream ? Pablo, partner at GoHub Ventures, joins Jared to explain how an early-stage investor thinks about the next generation of digital health companies. GoHub is investing around six to ten companies a year, and Pablo says roughly 80% of the fund is set to focus on digital health. But more AI does not necessarily me...

In this episode of The Business of a Clinic , Jared speaks with Dave Gaspar, CEO of SmilePartners, a dental support organisation with 130 offices across seven states. Dave’s career has taken him across two different but surprisingly connected areas of healthcare: veterinary hospitals and dental clinics. Before becoming CEO of SmilePartners, he worked at Banfield Pet Hospital, then Pacific Dental S...

In this episode of The Business of a Clinic , Jared speaks with Steven Lynch, CEO of Total Dental Ireland. Steven’s route into dental group leadership was not conventional. He began in accounting and finance, trained as a chartered accountant, worked at BDO, moved into banking, and then found his way into dentistry through a tooth-whitening distribution business. After that, he co-founded MedAccou...

In this episode of The Business of a Clinic , Jared speaks with Jonathan, a podiatrist, clinic leader, and director of a podiatry and sports therapy practice near Birmingham. Jonathan’s journey into podiatry started unusually early. At 16, he had an ingrown toenail treated and remembers the immediate difference it made to his life. That experience shaped his decision to become a podiatrist, becaus...

In this episode of The Business of a Clinic , Jared speaks with Lane Theriault, CEO of Independence Dental. Lane started his career as an investment banker at Citigroup before moving into dental consolidation. After helping launch 123Dentist in Canada, he moved to the U.S. to build Independence Dental, which has grown from 8 practices at the end of 2020 to around 80 practices today. The conversati...

What separates being an excellent clinician from building an excellent clinic? In Episode 54 of The Business of a Clinic , Sally sits down with Coherent founder Jared Aron to discuss how private healthcare is changing and why clinical quality, while essential, is only one part of what makes a modern clinic successful. Jared argues that the competitive landscape has fundamentally changed. Fifteen o...

Alejandro Fernandez has seen healthcare operations from almost every level of the organisation. He started in the early 1990s working medical records and the front desk of a doctor's office while paying his way through college. He learned bookkeeping, billing, coding and revenue cycle management before eventually moving into healthcare leadership, private equity and large-scale physician grou...

Richard Leaver has seen healthcare from almost every angle. He trained as a physical therapist in England, worked in the NHS and environments ranging from hospitals to high-security prisons, moved to the United States, and eventually transitioned from treating patients into healthcare leadership. Today, he is CEO of Alliance Physical Therapy Partners .  In this episode of The Business of a Clinic...

Yoni Rosenblatt started True Sports Physical Therapy with almost no money, renting a room in the back of a converted church for $400 and making the clinic movable because he had no idea whether the business would survive. More than a decade later, True Sports has grown to 19 locations, with two more on the way .  In this episode of The Business of a Clinic , Jared Aron sits down with Yoni to unpac...

In this episode of The Business of a Clinic , Jared Aron speaks with Oli Capel, founder and CEO of Medico Digital, about how patients discover private healthcare and why AI is changing the relationship between clinicians, clinics and their brands. Oli shares how his career in healthcare communications began at Spire Healthcare, where he helped consultants improve their online presence. That early...

Practice management software, EHRs and electronic medical records have helped bring healthcare into the modern era. But problems begin when clinics expect one platform to manage clinical records, marketing, accounting, patient communication and every part of the front office. In Episode 50 of The Business of a Clinic , Jared Aron, founder of Coherent, explains why clinic technology should be used...

In this episode of The Business of a Clinic , Jared speaks with David Porter, Partner at Apposite Capital, a healthcare-focused private equity firm investing across healthcare services, life sciences, social care, diagnostics, tools, and other healthcare businesses. David shares his journey from chemistry and biochemistry into financial services, corporate finance, private equity, and eventually A...

In this episode of The Business of a Clinic , Jared speaks with Teresa Harvey, an osteopath based in Glasgow who has spent 30 years in clinical practice and built a four-clinic osteopathy group in Scotland, which she has recently sold to join a larger MSK group. Teresa’s journey began in nursing, where she specialised in neuro and spinal care before moving into osteopathy. She explains why she was...

  In this episode of The Business of a Clinic , Jared speaks with Tim Allardyce, UK-based physiotherapist, osteopath, founder of Surrey Physio Group, and clinical director of Rehab My Patient. Tim’s story moves from private practice and clinic ownership to software, AI, property, NHS work, and most recently, summiting Mount Everest. He shares how a chance meeting with a Sherpa in Scotland planted...