The Business Fix

Send us Fan Mail In this eye-opening episode of The Business Fix , Chrissy Myers and Josh Troche tackle a subject that’s more critical than ever— civility in the workplace . With tensions on the rise and stress levels at an all-time high, being “nice” just doesn’t cut it anymore. Chrissy explains why civility is not just about politeness—it’s a core business strategy rooted in protecting your cult...

Send us Fan Mail Growing your business is exciting… and quietly isolating. One day you’re chasing bigger goals, making harder decisions, and realizing the people who used to “get it” no longer do. Welcome to one of the least talked about realities of leadership: growing often comes with loneliness. In this episode of The Business Fix , Chrissy and Josh unpack why business growth and leadership lon...

Send us Fan Mail In Episode 36 of The Business Fix , Chrissy and Josh tackle one of the most uncomfortable (and unavoidable) realities of leadership: not every employee shows up the same way, and pretending they do is hurting your business. This episode takes a hard, honest look at A, B, and C players , why those labels are so often misunderstood, and how great leaders use them ethically to build...

Send us Fan Mail In Episode 35 of The Business Fix , Chrissy and Josh dive into one of the most frustrating and misunderstood parts of being a business owner or manager: employee expectations . What should you realistically expect from your team—and what is completely out of line? They break it all down with a candid, hilarious, and deeply practical discussion, laying out the 3 E’s of a healthy te...

Send us Fan Mail What do employees really expect from their leaders today and why are so many leaders missing the mark? In this episode of The Business Fix , Chrissy and Josh break down the unspoken expectations employees have of their leaders in today’s workplace and why pay, perks, and benefits aren’t enough to keep people engaged or loyal anymore. From clarity and consistency to honesty, fairne...

Send us Fan Mail What if the biggest thing holding your business back… is a fear you haven’t even named yet?  Most leaders think fear shows up as hesitation but in reality, it disguises itself as over-preparation, procrastination, busyness, and even perfectionism.  In this episode of The Business Fix , Chrissy and Josh break down how fear silently shapes decisions inside small and medium-sized bus...

Send us Fan Mail Tinkering with your business because you’re “just making it better”? Be careful! You might be unintentionally setting fire to something that wasn’t broken to begin with. In this episode of The Business Fix , Josh Troche and Chrissy Myers explore the surprisingly common problem of business owners who shake things up out of boredom: leading to mission drift, marketing misfires, and...

Send us Fan Mail In this episode of The Business Fix , Chrissy and Josh dive headfirst into a crucial topic for every small business owner and manager: resiliency . Following last week's breakdown on burnout, this conversation flips the script and focuses on building the kind of resilience that doesn't just help you bounce back but helps you bounce forward . Chrissy shares personal insig...

Send us Fan Mail You’re hitting your goals. Business is growing. But you’re running on fumes—and no one’s asking if you’re okay. If that feels familiar, this episode is for you. In this honest and relatable conversation, Chrissy and Josh break down what burnout really looks like for business owners and managers. Josh shares how ignoring the signs landed him in the hospital. Chrissy explains why “r...

Send us Fan Mail When failure shows up at your business’s front door for the third time... Should you offer it coffee or finally figure out why it keeps showing up? In this episode, Chrissy and Josh dive headfirst into the messy middle of managing failure in leadership, because let’s be real: business mistakes happen, and how you respond can make or break your company culture. From missed targets...

Send us Fan Mail You’ve built a team, juggled priorities, and probably asked yourself more than once, “Why aren’t they just doing the thing?” If leading people feels harder than it should, you’re not alone and you’re not doing it wrong. But you might be defining leadership the wrong way. In this episode, Chrissy Myers and Josh Troche get real (and get a little feisty) about what  leadership actual...

Send us Fan Mail Think owning a business means total freedom and unlimited time off? Yeah… about that. In this episode of The Business Fix, Chrissy Myers and Josh Troche challenge the outdated hustle mindset and break down why work-life balance is a myth and how work-life harmony is a more sustainable goal for business owners and leaders. Through stories, stats, and a little sarcasm, they share ho...

Send us Fan Mail Real impact starts when your business shows up for something bigger than profit. In this episode, Chrissy Myers and Josh Troche break down how purpose-driven businesses are using community engagement to boost brand loyalty, strengthen company culture, and create meaningful impact both inside and outside the workplace. From offering pro bono services and sponsoring youth sports to...

Send us Fan Mail Your employee just posted something wild at 2 a.m., and now your phone won’t stop buzzing. Sound familiar? In today’s business climate, every team member is a public voice and that can either boost your brand reputation or torch it in a blaze of digital drama. In this no-fluff episode of The Business Fix , Chrissy and Josh unpack the must-know strategies for managing personal soci...

Send us Fan Mail Is fear running your company... or are you? From bad hires to business blowups, fear has a way of sneaking into your strategy, even when you think you’ve got it all under control. In this episode of The Business Fix , Chrissy and Josh unpack the often-ignored ways fear influences your decision-making, disrupts team dynamics, and chips away at your leadership mindset.  Chrissy shar...

Send us Fan Mail Your team is always moving, but is it moving forward? If you’re constantly solving the same problems, it might be time to rethink how you’re developing your people. In this episode of The Business Fix, Chrissy and Josh dive headfirst into the misunderstood world of professional development and why it’s not just another line item on your HR checklist. Whether you’re a business owne...

Send us Fan Mail Let’s be real… running a business can feel like an endless game of whack-a-mole. You're juggling emails, putting out fires, chasing invoices, and somewhere in the chaos, you know you’re supposed to be “strategically planning”… but what does that actually look like when you’re just trying to make payroll? In this episode of The Business Fix , Chrissy and Josh dive into the oft...

Send us Fan Mail Most of us try to dodge tough conversations at work, but avoiding them only creates bigger problems. In this episode of The Business Fix , Chrissy and Josh unpack what it takes to confidently navigate the sweaty, uncomfortable moments that most business owners and managers try to avoid. Whether you’re managing performance issues, dealing with employee feedback, or preparing to set...

Send us Fan Mail Is your team accidentally sabotaging your customer experience? In this brutally honest episode of The Business Fix, Chrissy and Josh unpack why most businesses get the customer experience (CX) so wrong and what to do about it. Whether you're struggling with client retention , poor reviews, or disjointed customer handoffs , this conversation gives you a clear roadmap to servic...

Send us Fan Mail Ever walked into the office wondering if you’re leading with strength or just faking calm while barely holding it together? In this episode of The Business Fix , Chrissy Myers and Josh Troche dive into the real-world challenges of managing emotions in leadership. They explore the true role of emotional intelligence in effective business leadership, breaking down the difference bet...

Send us Fan Mail If your team feels like it’s spinning its wheels, your top performers seem quietly disengaged, or your company values don’t line up with day-to-day behavior, you’re not alone. Business owners, people managers, and team leads are juggling high-stakes decision making, complex team dynamics, and the constant pressure to deliver results. The one ingredient that often separates thrivin...

Send us Fan Mail If you’ve ever felt that uncomfortable tension in the office, the kind where side-eyes replace handshakes and Slack DMs feel a little too flirty , you’re not alone.  In this episode of The Business Fix , Chrissy and Josh take on the complex, messy, and all-too-common issue of workplace romance. Let’s face it: company culture is fragile. When power dynamics enter the dating scene a...

Send us Fan Mail If you're a small business owner or team leader who constantly feels like you're drowning in emails, putting out fires, and somehow still falling behind, this episode is your permission slip to stop managing chaos and start leading with intention. In this episode of The Business Fix , Chrissy and Josh dive deep into a dilemma many business owners face but rarely solve: t...

Send us Fan Mail Feeling overwhelmed by the pace of change in your business? Between content creation, marketing demands, team management, and daily operations, it’s no wonder most business owners feel like they’re drowning. In this episode of The Business Fix , Chrissy Myers and Josh Troche break down how AI tools for small business can simplify your systems, cut through digital clutter, and help...

Send us Fan Mail In this episode of The Business Fix, Chrissy and Josh tackle one of the biggest myths in small business: that you can cut your way to greatness. Spoiler alert: you can’t. Instead, they explore how smart financial planning and intentional value creation can lead to sustainable growth, even under economic pressure and rising input costs. You'll learn why focusing solely on cost...