The Business Coach

From time to time, myself and other business owners are offered shares in privately owned business. For those a little newer to business, I offer some thoughts on his including the risks, and what to consider if you are tempted. In a slightly longer episode than usual, I start with a primer on the differences between shareholding, directorships and employment. mark@businessveteran.com.au https://b...

A New Year is starting, so for many people its a time to reflect and think about what they'd like to change in their business. In this episode, I'll talk about refining your market segment - or more spcifically, focusing in on exaclty what type of customer you want. Importantly, I'll give you some critical factors to consider that most people dont think about. mark@businessveteran.com.au https://b...

Halloween Special:  Psychopaths are real, and may not be what you've believed from movies. Furthermore, if you're in business long enough, you will unknowingly employ one. The damage they cause cannot be underestimated. Find out just how they act, and the secret weapon you have to defend your business against them. mark@businessveteran.com.au https://businessveteran.com.au

Continuing on from part 2, this episode covers the emplpoyee who is not achieving their outcomes. I cover the essentials of managing people, to make sure you getting the basics right, through to a range of other possible causes of underperformance and strategies to try. Leading and managing people is not easy however its the only way forweard to building a business - it is worthy of your learning....

When coming up to end of financial year, it's often a good time to review pays. While you don't have to align your planning with the tax year, it's common to do so, and a good idea to align your pay reviews with customer prices and budgeting to give you the best chance of achieving your profit goals. Don't neglect this important area of people management because underpaid staff could turn into you...

It won't take you long in business to run into an employee problem. It is one of the most common and vexing problems we business owners have to face. In this first of a series, I'll cover the most serious problems you're likely to come across. Referenced in this podcast is the Gallup Q12 mark@businessveteran.com.au https://businessveteran.com.au

This is the time of year when it is customary to reflect on the past year, and to list out our hopes and resolutions for the coming year. So in this episode I ask the question "Just why are you in business?". I offer some thoughts on why you might be in business, and find some remarkable parallels with the Christmas ethos. mark@businessveteran.com.au https://businessveteran.com.au

Whose job is it to make money in a business? Obviously you, the business owner, but anyone else? What would your staff say? Do they even think about it? This idea makes a profound diffeence to your profit, but very few people do it. Why is that? Why don't you try it? mark@businessveteran.com.au https://businessveteran.com.au

Too many businesses are not paying enough attention to price becasue they fear annoying or losing their customers. But getting your prices right is one of the most profitable things you can do. So how do you do that? Here are some tips and importantly, ideas on how to charge more than your competitors, and still win the sale. mark@businessveteran.com.au https://businessveteran.com.au

When a business is started, the owner/founder has a choice. Most don't know about it, and thus have made their choice by default. This choice has far reaching consequences for your future success.  It's never too late though, find out what this choice is and reflect on which choice you have made. mark@businessveteran.com.au https://businessveteran.com.au

There is a magic formula that underpins every business. It's not very complicated, it has only 2 minus signs. Understanding the subtlesties of this formula will make a huge difference to the way you think about how your business makes money, and could well make a profound difference to your future. You can get a copy of the formula from my website: https://www.businessveteran.com.au/single-post/th...

Business owners often don't think about this when they start their business - they often just want to get away from their boss, or have always wanted their own business, or started a business in the hope that one day their own business will give them financial independence. But they haven't actually quantified what they would like their profit to be (or what is realistic). In this podcast, I prese...

Is your business causing you to be far too busy? Struggling to see a way out or a solution? This is an incredible common problem, but there are also good solutions. In this episode I look at the root causes of the problem and some solid solutions. https://www.businessveteran.com.au/ mark@businessveteran.com.au

Almost every business is struggling to find staff at the moment. However there are strategies you can consider which have worked really well for some of my clients.   https://www.businessveteran.com.au/ mark@businessveteran.com.au

Just how much you should pay your employees is a constant vexing battle and not well understood on either side of the negotiating table. In the episode, I explore just what you should be paying for and why - and how to explain it to your employees. https://www.businessveteran.com.au/ mark@businessveteran.com.au

Performance reviews are hated by many, done badly by most, and avoided by plenty. So why do we keep talking about them? Find out on this week's episode. https://www.businessveteran.com.au/ mark@businessveteran.com.au

Just what is the fatal assumption in business and what has this got to do with you? In turns out, quite a lot, if you're a business owner, and it might have been impacting you for years ... https://www.businessveteran.com.au/ mark@businessveteran.com.au

As you grow, you need staff to do the work for you. But that's when the problems start - do they have the same care-factor? Do they have the same idea of what the customer needs? It's rare that that they do. This is when you start to lose customers.  So what's the solution? Listen on... https://www.businessveteran.com.au/ mark@businessveteran.com.au

Not every customer is a good customer. They could be costing you more than they're worth - and the cost is not always obvious. Consider the benefits and have a think about your most troublesome customers. https://www.businessveteran.com.au/ mark@businessveteran.com.au

Too many business owners are working incredibly hard but have too little to show for it. Sometimes fix is easy, and sometimes it takles longer, but either way, here is the solution . Once you've implemented this, you'll wish you'd done it years ago. https://www.businessveteran.com.au/ mark@businessveteran.com.au

This episode will introduce the podcast, define who it is for, let you know why you should care , and gives a little background on The Business Coach himself. https://www.businessveteran.com.au/ mark@businessveteran.com.au