The Big Unlock

In this episode, Sean Duffy, Co-founder and CEO of Omada Health discusses their journey as a virtual care company, primarily serving self-insured employers with a focus on supporting chronic disease care. Sean also talks about the thought process behind their newly launched offerings and how they stand against their competitors. According to Sean, to be successful in digital health, it is importan...

In this episode, John Donohue, Vice President of Entity Services at Penn Medicine talks about their 6-years long, $1.5 billion investment in a hospital of the future to be launched by the health system in their West Philadelphia campus. The hospital features new interactive technology for improving patient care and Disney-inspired user experience design. John discusses a range of other topics, fro...

In this episode, Sachin Patel, Chief Executive Officer of Apixio, discusses how data science can help solve critical healthcare problems and empower individuals, providers, and health plans with reliable, actionable intelligence. Apixio is a healthcare AI analytics company that was recently acquired by Centene Corporation. Today, more than 1.2 billion clinical documents are generated each year in...

In this episode, Grace Kitzmiller of AWS and Dr. Michael Snyder of Stanford University’s School of Medicine discuss AWS’ Diagnostic Development Initiative (DDI), a two-year, $20 million commitment that uses cloud computing to scale up diagnostic innovations. In the wake of the pandemic, Stanford University School of Medicine’s Healthcare Innovation Lab developed a smartwatch-enabled alarm system p...

In this episode, David Cohen, Chief Product and Technology Officer of Greenway Health, highlights the need for RCM service providers to scale up to meet the revenue cycle needs of the larger healthcare practices. Greenway Health is an electronic health records (EHR), practice management, and revenue cycle management solutions company serving more than 50,000 ambulatory practices. The RCM services...

In this episode, Mike Alkire, President & Incoming CEO of Premier Inc., discusses the ongoing vaccine roll-out and the lack of resiliency in the medical supply chain for U.S. healthcare. He discusses how Premier is expanding their data analytics capabilities, such as AI and machine learning to make the supply chain infrastructure more resilient and support better clinical decisions. Mike belie...

In this episode, Jim Beinlich discusses the current state and maturity level of data and analytics in healthcare. Healthcare lags other industries when it comes to using new technologies. The industry still needs to apply standardization, governance, and ensure data quality to get the right data at the right time to the right person. Jim states that one of the challenges with data is inserting it...

In this episode, Kash Patel discusses his role as the Chief Digital Technology Officer at Penn Medicine and provides an overview of their digital transformation initiatives covering all aspects of the institution, including research, academic programs, and patient engagement. According to Kash, the hard part with digital transformation is not necessarily implementing technology but ensuring the pa...

In this episode, Dr. Rich Parker and Jennifer Polello discuss their vaccination distribution program, challenges around vaccine hesitancy, and how they have overcome this. Community Health Plan of Washington is a not-for-profit health plan that caters to the underserved and non-English speaking communities. Their role has been to support the community health centers and getting members educated ab...

In this episode, Josh Goode, CIO of SCAN Health Plan, discusses their digital programs, the patient population they serve, and how they evaluate digital technologies and deploy it at every stage of the care journey for improved outcomes.  Being a Medicare Advantage plan, SCAN Health deals with the senior population. They strive to address the digital divide in the elderly by implementing software...

In this episode, Dr. Stephanie Lahr, CIO of Monument Health, and Peter Durlach, Chief Strategy Officer of Nuance Communications, discuss voice recognition technology, its demand and adoption level in the marketplace, emerging use cases, and the next stage of improvements in the technology. According to Peter, much before COVID-19, the healthcare industry was already going through the pandemic of a...

In this episode, Casey Ross, National Technology Correspondent at Stat News, discusses his recently published report on FDA-approved AI-enabled tools. These are Software as a Medical Device (SaMD) tools that work as decision support tools to supply patients’ data to physicians and help them diagnose and treat the patients. Data is the core ingredient that AI tools use. As per Casey, one of t...

In this episode, Mona Baset discusses how SCL is transforming its digital capabilities to provide a seamless digital patient experience just like other industries – retail, travel, and financial services. According to Mona, one of the biggest challenges in adopting digital engagement is shifting to a consumer mindset. Health systems are now increasingly focusing on their digital front door initiat...

In this episode, Katherine Lusk discusses how AHIMA works at the intersection of healthcare and technology to empower patients with their health information, and ensures to keep the data accurate, accessible, and safe. Health systems are working towards mapping patient data to the EHR systems so that the frontline care providers have the information readily available to improve healthcare delivery...

In this episode, Harry Fox discusses his role at Whitman-Walker Health (WWH) and how as a community-based health center they are serving a diverse patient population with technology disparity and making healthcare inclusive for everyone. WWH is a federally qualified health center. A significant part of their patient population is the low-income group and LGBTQ community. Harry shares that half of...

In this episode, Bill Krause, VP and GM, Experience and Consumer Engagement at Change Healthcare discusses how the CMS’s price transparency rule will affect consumer’s shoppable behavior, the providers, the traditional payers, and the new emerging payers – the employers. A better functioning healthcare marketplace requires transparency in access to information provided to consumers during th...

In this episode, Dr. Colin Banas discusses how they are uniting different stakeholders in the healthcare space through their concept – HealthiverseTM – and providing actionable solutions for a better healthcare experience and outcome to all. According to Dr. Banas, the overall spend in the U.S. healthcare market in medication management and adherence space rose from 10 percent to 20 percent over t...

In this episode, Pamela Landis discusses how they brought together a ‘digital ecosystem,’ a.k.a. a digital front door strategy. She also talks about how they engage patients at every major touchpoint of their journey by providing a seamless digital experience that is intuitive, consumer-friendly, and easy to use. Healthcare is changing fast and patient needs must be addressed in a more front-facin...

In this episode, Ray Lowe discusses the multi-year digital “overhaul” at AltaMed and the challenges they faced while driving adoption of digital solutions in the organization. AltaMed predominantly serves a low-income population and underserved communities. There is a digital divide that exists out there. AltaMed strives to address those challenges while connecting with their patient populations e...

In this episode, Dr. Lee shares some examples of how the intersection between traditional healthcare and technology can be beneficial to improve healthcare outcomes and reduce costs of care. The relationship between a healthcare provider and a tech provider is more about co-producing, co-designing, and working together for better health outcomes. To accelerate the pace of change in healthcare, tec...

In this episode, Daniel Nigrin discusses how digital at Boston Children’s Hospital is about transforming healthcare by improving the care experience for consumers, patients, families, and clinicians and their interaction with the health system. Digital transformations are disruptive for healthcare organizations. It leads to new ways of doing things and enables healthcare providers to care fo...

In this episode, Craig Richardville discusses how they have created an organization within SCL Health to design digital programs for building new levels of engagements keeping the future in mind. He also points to the need to empower patients, one of the most underutilized resources in the healthcare industry, and how one can be part of SCL Health’s digital journey. At SCL Health, digital is not o...

In this episode, Anshul Pande, VP and Chief Technology Officer at Stanford Children’s Health discusses their digital journey and covers digital programs such as remote monitoring, telehealth, and how to make data useful and readily available to the clinicians. Anshul states that for a seamless digital front-end experience, back-end IT infrastructure must be in place, and it is important to underst...

In this episode, Pamela Arora, SVP and CIO of Children’s Health discusses how their holistic approach towards digital health is transforming the experience of their team members, providers, patients, and the whole continuum of care. At Children’s Health, digital health is about effectively applying digital capabilities across the continuum of care to maximize efficiency, effectiveness, and experie...

In this episode, Dr. Stephanie Lahr, CIO and CMIO of Monument Health, discusses how as a community-based health system, they transformed their healthcare delivery in a short time during the pandemic. With the knowledge of technology and informatics, Dr. Lahr’s clinical background is helping the health system choose the right tools at the right time to solve the right problems. Monument Healt...