The Big Questions: A Capita Learning Podcast

In this episode of Capita's The Big Questions, host Sian is joined by Rob Foster, L&D manager at LV, to discuss the critical role of skills development in retaining employees. They explore the meaty topics in learning; why is a growth mindset important? What is continuous learning? And what makes an effective Employee Value Proposition?

In our June edition, host Justice Onwuka is joined by his fellow consultants to discuss the impact of huge changes to level 7 apprenticeships, why people don’t want to be managers anymore, and some exciting news about an upcoming event… Content referenced in this podcast: https://www.peoplemanagement.co.uk/article/1920701/half-workers-no-longer-aspire-managers-report-finds https://www.personneltod...

In our May edition, host Justice Onwuka is joined by his fellow consultants to discuss whether the education system is truly reflective of the world of work today. With the number of young people not in education, employment, or training (NEETS) increasing, what can we do to unlock this ’lost’ talent? We also explore the LinkedIn ‘Skills on the Rise’ report with a game of country skills bingo! Wha...

In our April edition, host Justice Onwuka is joined by his fellow consultants to discuss the concept of task masking (not Taskmaster) and what it tells us about the way we measure workplace productivity. Plus, with TV show Adolescence making a huge splash worldwide, the group explore masculinity and mental health, and the need for better support systems in the workplace. Finally, there’s a sneak p...

In this episode of The Big Questions, host James Eynon is joined by guests from both Capita & the Financial Conduct Authority (FCA) to discuss ways to drive the successful adoption of generative AI tools. Together they explore the challenges and opportunities presented by generative AI, the importance of human-centric skills, and strategies for effective adoption and training within organisati...

In our March edition, host James Eynon is joined by fellow consultant Justice Onwuka to discuss a recent report on the importance of ‘hope’ in leadership; what does it mean and what should leaders be doing differently? They also explore the latest research on the long-running saga of remote working vs productivity, and James explains why ‘quiet vacationing’ is not all it seems… Plus, a sneak peak...

We’re back! And we’ve got a brand-new series of monthly podcasts for you, sharing all the latest Workforce Development news & trends, alongside sneak peaks at what other things we’ve got coming up (from podcasts to events). In our February edition, host James Eynon is joined by fellow consultants Becca Hitchman, Ashleigh Rhymer & Justice Onwuka. Together they discuss the reported death of...

In the final conversation in the series on skills-based organisations, James speaks to Marc Zao-Sanders, CEO of Filtered Technologies, about the practical implementation of skills mapping and content tagging in learning and development. They discuss the challenges of creating a skills taxonomy framework, mapping skills to learning content, and the pros and cons of having a large content library. M...

The number of women in work across all sectors in the UK has increased by two million since 2010, but are we supporting them to unlock their true potential? Award-winning learning professional Jenny Muhlwa is leading the charge to understand the impact of women’s hormonal cycle on performance, and what you can do to harness it. How can your levels of Oestrogen and Progesterone help you organise yo...

In this episode we’re getting practical, because it’s one thing to identify the skills you need in your teams & organisation, it’s another to actually map those skills into a framework and implement it. Where do you even start with mapping skills / creating a framework? How do you future proof the framework? How can you measure against it? Helping to answer those questions are Principal Learni...

Effective skills-focussed organisations can create a workforce with strong, multi-faceted capabilities, but this can all be undermined if we don’t use inclusive processes along the way. It’s one thing to work out the skills your organisation needs, but how do you inclusively develop them, supporting minority groups to progress & create a truly resilient workforce In this episode, James is join...

In the latest instalment of our series exploring organisational resilience through skills, we turn our focus to a different form of resilience. Because, when we think about the word ‘resilience’, our first thought is not typically about how well an organisational has multi-skilled its workforce. You’re more likely to associate the word with personal resilience, and it’s important in order to move...

It’s time for a new series, and this time we’re looking at skills based organisations and their ability to create resilience. The UK Government’s latest Employer Skills Survey has found that 36% of job vacancies are down to a lack of skills in the organisation. The Open University estimate that this skills gap costs organisations £4.4 billion (in recruitment fees, increased salaries, hiring at a l...

As the Web Content Accessibility Guidelines (WCAG) have recently updated from version 2.1 to version 2.2, today James is exploring what the WCAG are and their implications for how we make learning content truly accessible. To do that, he's joined by experts from Capita’s Learning Experience team; Learning Experience Manager Marius Holtan, and Quality Manager Simon Hollobon. Together, they disc...

In this episode, James is going back to basics to answer the question: 'what does it take to create & deliver effective blended learning?' To do that, he's joined by Organisational Psychologist & Capita Senior Learning Consultant; Steph Bright, and a passionate purposeful tech advocate & Capita's Head of Learning Experience & Content; Caroline Freeman.   Together, t...

In the final episode of the Hybrid Leadership series, James speaks to Kailash Jalan, Global Head of Performance & Development for Capita Experience. Kailash is an Organisational Psychologist and leads a team that spans across 8 countries, and so leading hybrid teams is something that spans far beyond the pandemic.   In this episode, we explore the importance of understanding cultural differenc...

James is back for more hybrid leadership discovery, answering the question: 'what makes an effective hybrid leader?' Today, he’s looking at the wider context of hybrid working & what research can tell us about leading hybrid teams. Helping him do that are Professor of Work and Organisation at Cranfield School of Management; Clare Kelliher, and a fellow Senior Learning Consultant at Cap...

It’s episode 2 of James’ journey into hybrid leadership, and answering the question: 'what makes an effective hybrid leader?' Today, he’s looking at what we can learn from industries who’ve done hybrid working for decades, and to do that he’s joined by Organisational Psychologist & a Head of Development and Engagement at Openreach; Michaela Beauchamp, and a fellow Senior Learning Consu...

In this episode, James is trying to answer the question: 'what makes an effective hybrid leader?' To do that, he's joined by Organisational Psychologist & Capita Senior Learning Consultant; Steph Bright, and a passionate purposeful tech advocate & Capita's Head of Learning Experience & Content; Caroline Freeman. Together, they explore why the word 'intentionality&#3...