Jim & Michelle Rhoads
The BHPH Morning Show
Join Jim and Michelle as they discuss the news of the day in the Buy Here Pay Here (Subprime Auto Finance) world. Decades of experience in the industry create a rich conversation about what matters most to dealers across the US. Aired live W & F #BHPH, #Subprime, #Auto
Author
Jim & Michelle Rhoads
Category
Podcast website
Latest episode
Jun 26, 2026
Where to listen?
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Episodes
Weds: White Hat Approach to Repairs After Sale 31.07.2024 33:52
Since the first car dealer "toted the note" and Buy Here Pay Here was born, there have been difficult decisions about how to handle repairs needed after the customer took delivery. Sometimes, dealers are faced with those decisions within hours or days. On this Wednesday episode, we'll discuss the White Hat Way to handle such things and we'll do so with brand new dealers in mind. Find the BHPH Morn...
Monday: Talking POLITICS and the US Presidential Race 29.07.2024 55:47
How should used car dealers vote in the upcoming presidential election??? We're diving into the fray with both feet! Even offering predictions! Join us LIVE at 11am EDT as the BHPH Morning Show takes the conversation to another level. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern w...
Fri: Practices for Posting Vehicle Expenses in BHPH/LHPH 26.07.2024 31:03
Which vehicle expenses should be added to individual stock numbers and why might it matter? On this Friday broadcast, we'll share some ideas as we talk through some of the administrative considerations. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads...
White Hat Weds: What Is "Better" Accounting for BHPH & LHPH? 24.07.2024 32:17
There's accounting, then there's Buy Here Pay Here accounting. THEN, there's "management" accounting for BHPH. Same is true for LHPH. Never heard of management accounting? We're not surprised. In this White Hat Wednesday episode, we'll share our perspective on what better accounting looks like and how it can help dealers better manage their BHPH and LHPH enterprises. Find the BHPH Morning Show on...
Mon: DMS Latest & Other BHPH/LHPH Industry News 22.07.2024 24:53
It's time for another DMS progress report. On this Monday episode, we'll recap the latest on the conversations with YOUR DMS provider and share the status on other developments from around the world of Buy Here Pay Here and Lease Here Pay Here. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am...
White Hat Weds: Our Convention Convo with Board Chair Gordy Tormohlen 17.07.2024 32:39
On the week of his transition from NIADA Board President to Board Chair, we brought dealer Gordy Tomohlen (IL) to the podcast stage in the exhibit hall. Tune in to hear where this beloved franchise dealer turned BHPH dealer learned the importance of giving back. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed,...
Mon: Troy Spring on the Upcoming Dealer Mastermind Event 15.07.2024 41:03
Myrtle Beach, August 1st. Partner in the Unfair Advantage Automotive Mastermind Group, Troy Spring, made time last week to share more about the upcoming event. On this Monday episode, we'll play the recorded conversation and react to what Troy described. Plus, we'll show some clips from the chat about marketing tips. This guy knows automotive marketing! Find the BHPH Morning Show on Video (Live or...
BHPH Negative Equity and Markup (Episode 1 of 2) 12.07.2024 50:08
Big subject on this Friday broadcast! So big, in fact, that we had to split into 2 episodes. On this first one, we'll dive into some uncommon math. The numbers are bound to spark some debate when it comes to pricing and gross profit. Plus, all of it will feed into a bigger discussion about strategies for dealing with negative equity. Find the BHPH Morning Show on Video (Live or Archived) Find the...
White Hat Weds: NIADA 2024 Convention Conversation with DealerRE's Taylor Byrd 10.07.2024 46:31
As with our previous two Wednesday episodes, we'll play a recorded video and react LIVE. This one's a conversation with Taylor Byrd, President of DealerRE. Recapping the conversation with another of White Hat Way's Founding Sponsors will give us the opportunity to map out what the future of WHW will mean to them, they dealers they serve and, ultimately, the consumers who finance with them. Find th...
Our Top 6 Collections KPIs (for BHPH & LHPH Dealers) 08.07.2024 47:24
We meet dealers who are unsure about what reports to run and which data points to track in order to verify the performance of their porfolio(s) and collections team. On this Monday broadcast, we'll offer specifics as we tell you what we tell them. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 1...
Friday: NC Dealer Tracy Myers Joins to Talk BHPH and August Mastermind Event 05.07.2024 47:51
By all accounts, dealer Tracy Myers is a dynamic and colorful character. He is part of a rockstar lineup of speakers at the upcoming Unfair Advantage Auto Mastermind Group's event to be held in Myrtle Beach August 1st-4th. The returning event, which has received ravng reviews, is being held at the Hilton Resort in conjunction with the Carolinas IADA Convention. On this Friday broadcast, we'll ask...
White Hat Weds: Our Convention Conversation with Tim Lawrence, CEO of LHPH Capital 03.07.2024 42:48
On a White Hat Wednesday, we'll play and react LIVE to our recorded conversation with Tim Lawrence, CEO of LHPH Capital, an early Founding Sponsor of White Hat Way. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buy...
New!!! The 10-question Sales Self-assessment Quiz for BHPH & LHPH Dealers 01.07.2024 28:18
Sales volume off? Sales department underperforming overall? Here's a chance for BHPH and LHPH dealers and sales managers to do a self-assessment in just 10 questions. All respondents receive the results to see how their own assessment compares to others. Plus, 1 in 10 will receive a free coaching session! Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on You...
Friday: A Transparent Look at Our Sent Email Folder 28.06.2024 42:42
[DELAYED LIVE START DUE TO ILLNESS - 11:55EDT] On this Friday broadcast, the last one in June, we'll share an update on the open dialogue with the DMS providers. After last week's conversations in the expo hall at the NIADA convention, we had promising news to pass along to the software folks. Now, after a few more meetings, we look forward to sharing the latest with Morning Show viewers. Find the...
White Hat Weds: Our Conversation with Passtime's Chris Macheca 26.06.2024 46:16
Now 26 years with GPS provider Passtime, Chris Macheca has a unique perspective on the used car industry. On this Wednesday broadcast, we'll play the video of last week's conversation with him on the podcast stage at the NIADA Convention. Join us at 11am EDT as we react LIVE to the things he expressed about technology, compliance, education, dealer success and more. Find the BHPH Morning Show on V...
BHPH Cash Flow: Some New Ways to View and Analyze 24.06.2024 38:05
Not sure how your BHPH or LHPH porfolio is performing? Wonder if someone has a better business model? In this Monday broadcast, we'll introduce some of the new ways we're analyzing cash flow and what YOU can learn from the numbers. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern wher...
Weds: Celebrating Michelle on Her Birthday! And Other News from Vegas! 19.06.2024 14:50
It's Michelle's birthday. It's an opportunity for her grateful co-host to celebrate her and the many things she does for the Morning Show, White Hat Way and our industry. Plus, we'll share updates from the NIADA Convention after the first full day. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at...
Monday: Reporting LIVE from Las Vegas and the NIADA Convention 17.06.2024 20:47
Acting today as your BHPH roving reporters, we'll share the latest from Las Vegas - the site of the 2024 NIADA Convention. Tune in for updates on today's important vote regarding the confirmation of the President-elect. Plus, there's news for dealers on the DMS front. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon...
All Eyes on Monday's Vote: One Oklahoma Dealer's Perspective 14.06.2024 31:53
Monday's vote in Las Vegas may prove to be historic. Our widely-respected dealer guest, Shawn Richardson, joins to discuss the upcoming confirmation of NIADA's President-elect. This vote is different than most years. It's controversial. Many feel strongly about what the decision represents. On this Friday broadcast, we'll read the news and react to what the articles say and what they don't say. Pl...
White Hat Weds: Had It With Your BHPH or LHPH DMS?! 12.06.2024 48:35
Considering a DMS switch? On the heels of an awful experience with a well-known provider, we're bringing this subject around again. There are some important questions to ask before signing on - best asked of the "other" references. On this White Hat Wednesday, we'll offer our agnostic observations. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube ,...
NIADA Board President Gordy Tormohlen's Year in Review 10.06.2024 35:20
We know Mr. Gordon "Gordy" Tormohlen. You should, too. His tenure as Board President of the National Independent Auto Dealer's Association (NIADA) wraps up in exactly one week. On this Monday broadcast, we'll catch up with this franchise dealer turned BHPH dealer as he recounts the experience of serving as president as well the Association's achievements of the last year. Join us LIVE at 11am EDT...
Better Hiring Decisions: Guest Tim Evans on What's Worked for Them 07.06.2024 41:30
Dealer Tim Evans (SC) is among those to speak at the NIADA convention in a few weeks. As someone who has worked for years to improve his company's hiring practices, Tim will join this Friday broadcast to offer some "pro tips" for dealers. Tune in LIVE at 11 EDT to learn how to land and retain more talent on your team! Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Sho...
Choosing Vendors: One Often-overlooked Quality 05.06.2024 36:05
The expo hall at the this month's national convention will be full. In a matter of days, dealers will be walking the aisles and sizing up the options when it comes to providers - GPS, DMS, transport companies, auction houses, capital, reinsurance and on and on. On this White Hat Wednesday, we'll offer an important element to consider when making such choices. Find the BHPH Morning Show on Video (L...
Slow(er) Sales: What Does It Really Cost Us in BHPH/LHPH? 03.06.2024 39:30
True of false? The impact of sales volume in BHPH is very different than it is in the retail/cash business. We think 'true.' In this Monday broadcast, we'll talk through the math of "delayed" sales in BHPH and LHPH. In particular, we'll breakdown the numbers associated with the peaks and valleys dealers often experience in the self-financing auto sector. Find the BHPH Morning Show on Video (Live o...
BHPH Down Payments: Averages & Strategies 31.05.2024 36:48
How much down payment is typical? Percent of price? Percent of cost? And how flexible can you afford to be and still have a successful loan? In this Friday broadcast, we'll share the numbers and what dealers have to say about this subject. Their answers may surprise you! Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every...
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