The BHPH Morning Show

Is your BHPH/LHPH portfolio performing well? If so, by what measure? Delinquency is definitely not the best indicator. In fact, it's not even in the top 4 of our suggested Key Performance Indicators (KPIs). Tune in to this Monday episode to learn which numbers we find most relevant, regardless of portfolio size. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE...

Looking for more clicks and apps? Guest Anamaria Beck joins to talk Facebook and social media advertising. As a digital marketing expert who works with Buy Here Pay Here dealers in multiple states, Anamaria can offer important tips for winning more customers through the social platforms. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and...

Called the "Buyer's & Seller's Pledge," this new form is meant to be a short pre-closing agreement to help start the business relationship from a place of commonality and trust. For dealers who wish to do business in this way, the B&SP will open the conversation and express intentions (both ways) more clearly. Join this White Hat Wednesday episode to share your thoughts. Find the BHPH Morn...

About to write bonus checks for Christmas? How about rewarding longevity and doing something to reduce employee turnover in your BHPH or LHPH operation?! In this Friday episode, we'll offer some last-minute suggestions on ways to tie those checks to long-range performance and make the recipients stick around for next December's check!!! Find the BHPH Morning Show on Video (Live or Archived) Find t...

Another domino! Who is it?! Join this 74th episode of White Hat Wednesday as we introduce the 3rd Founding Sponsor of White Hat Way. Like the first two (LHPH Capital & DealerRE), this company continues to carry an impeccable reputation after decades of serving and supporting the BHPH/LHPH industry. Founding Sponsors of White Hat Way are pledging financial support and other resources to the adv...

CPA and BHPH specialist Steven Carstens with SGC joins this Monday episode to discuss the rapidly shifting capital market. What does all of it mean to Buy Here Pay Here dealers and their ability to access credit, sell paper, etc.? Steven will share his perspective on the factors in play. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and...

CPA and BHPH accounting expert Hugo Sanchez joins to talk RFCs before the close of 2023. For most, it's not too late for adding a Related Finance Company (RFC) as part of an income tax deferral strategy. Others who have one might want to make some adjustments as the year winds down. Tune in Friday at 11 eastern to ask your questions LIVE of the accounting guru himself ... Find the BHPH Morning Sho...

Karen Kane Barnett joins this White Hat Wednesday as we chat about the future of White Hat Way. As the first WHW Ambassador, Karen will add her perspective as Michelle and I present the "Vivid Vision" [Credit: Cameron Herald] of White Hat Way. We'll apply our own 10-year approach to our own mission and attempt to paint the picture of White Hat Way a decade down the line. Find the BHPH Morning Show...

How much risk is too much? How much reward is appropriate for the amount of cash exposure? In this Monday episode, we'll go to class and do some math. We'll look at some actual October results to help viewers decide for themselves. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michel...

More franchise dealers will be adding Buy Here Pay Here to their offering in the coming months and years. They have some distinct advantages in doing so. We'll talk pros and cons and explain why we've heard some say "Been there, done that. Never again." Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern wh...

How can BHPH dealers "clamp down" when customers are taking advantage and persistently running late? Familiar with a Notice of Strict Compliance (NOSC)? As non-attorneys, we think it is a very useful "last resort" notice to deliver in certain situations. Check out this Monday episode to learn what situations might justify taking this measure. Find the BHPH Morning Show on Video Find the BHPH Morni...

With just 2 weeks to Thanksgiving, we'll discuss some fun ways that dealers have chosen to give back to their customers and community. We'll also examine the value of genuine GOODWILL and why/where it matters. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with f...

Tighten up or loosen up??? Dealer guests include Justin & Mike Wallman (OH) plus Keith Thacker (KY) as we examine collections policies and reflect on recent poll results. Does the current economic climate warrant some tweaking of the policy manual? Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern whe...

It's a changing landscape in BHPH. Dealers across the country are analyzing (and perhaps adjusting) their business policies and game plan. Dealer Seth Merrifield joins this White Hat Wednesday to discuss his decision to reduce the APR they charge to consumers. Find the BHPH Morning Show on Video Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eas...

We've seen it done well. We've seen it done poorly. There are very real hazards but there is tremendous opportunity if done right. "Stratifying" the offering makes lots of sense. Cannibalizing BHPH growth and discounting for cash? Not so much. In this Monday broadcast, we'll talk through both sides. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube,...

Longtime consultant Gene Daughtry joins this Monday broadcast to talk through the major shift that the BHPH/LHPH industry has navigated in recent years and where that dealers and consumers today. Heck, we might even get him to share his as outlook as a fellow consultant/advisor to dealers. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn a...

How is the BHPH dealer's relationship with their customer different from the BHPH lender's relationship with its dealer-borrowers??? Texas dealer Russell Moore joins this White Hat Wednesday broadcast to break down how a conversation on this subject came about with his wife weeks ago. We'll talk through the fascinating similarities and differences. How is the BHPH dealer's relationship with their...

Lenders? Merchant services? Down payments? Inflation? In this Monday broadcast, we'll rifle through some of the open questions and hot topics introduced by dealers. Heck, we might even offer a few suggestions based on 26 years in the space .... Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am...

Struggling to accurately forecast capital needs? It's important, but challenging. Join this Friday broadcast to see (video encouraged for this episode) how we suggest building cash flow and profit projections. We'll share how to build a solid framework to project the RFC impact, reinsurance, credit lines, etc. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE o...

In Buy Here Pay Here (BHPH), some dealers offer very little customer input when it comes to choosing a vehicle. Others may have more flexibility. Is there any real difference when it comes to the customer's satisfaction and "performance?" Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am easter...

Ever wish you could ask some of the most successful BHPH and/or LHPH dealers what advice they'd give to someone in your shoes? We just did, They offered GREAT feedback, especially for dealers who may be new to self-financing. Tune in to get a rundown on some important truths. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook ev...

LIVE from San Diego for the LHPH Summit with guest Bill Elizondo, NIADA 20-group moderator, consultant and trainer. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #...

What is "Appendix W?" It's brand new - a simple but important document created by the hosts of this podcast and the founders of White Hat Way - Jim & Michelle Rhoads. It will accompany all WHW agreements (joint ventures, partnerships, sponsorships, client engagements, etc.) going forward. It was created to essentially say "the folks whose signatures appear below subscribe to the principles and...

At the time of this airing, just 35 days remain until the BHPH Dealer Forum kicks off in Indianapolis Nov 13th-15th. The format is different than what dealers have known as the NABD-like and, more recently, the Super Forum-like structure. CEO of the National Independent Automobile Dealers Association, Jeff Martin and NIADA 20-group moderator and trainer, Bill Elizondo, join this Monday broadcast t...

OK, your BHPH crew is honest. Great! Here are some steps to keep it that way. In this Friday episode, we'll offer some practices for matching up receivables to cash as well as a post-sale audit method to identify "off the books" money that never reached your company's bank account.  Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn an...